World Trade Center Health Program - New York

The World Trade Center Health Program

For individuals affected by the 9/11 attacks, the World Trade Center Health Program offers comprehensive and specialized healthcare services. This program, administered by Mount Sinai Health System, is dedicated to addressing the long-term health consequences experienced by first responders, survivors, and essential workers who were present at Ground Zero. It represents a vital resource for those grappling with the lingering effects of the tragedy.

Location: The program’s primary location is situated at 1468 Madison Ave 3rd floor, New York, NY 10029. This address serves as the central hub for consultations, evaluations, and access to a wide range of medical professionals.

Phone: 8887020630 – This number provides direct access to the program’s intake and support services. It’s an invaluable point of contact for anyone seeking information or assistance.

Website: mountsinai.org – The Mount Sinai website offers detailed information about the program’s services, eligibility criteria, and available resources. It’s the best place to start for comprehensive understanding.

Specialties: The program’s core expertise lies in mental health clinic services. Recognizing the profound psychological impact of 9/11, a significant portion of the program’s resources are dedicated to providing counseling, therapy, and support groups to address PTSD, anxiety, depression, and other mental health challenges. However, the program also offers a broad spectrum of medical specialties, including respiratory, cardiovascular, neurological, and dermatological care, all tailored to the specific needs of 9/11 survivors.

Other Points of Interest: The facility prioritizes accessibility for all individuals. It features a wheelchair accessible entrance, wheelchair accessible restroom facilities, and gender-neutral restroom options. Furthermore, general restroom facilities are readily available. Appointments are highly recommended to ensure adequate time for comprehensive evaluations and personalized treatment plans. Individuals are encouraged to schedule their appointments in advance to avoid potential delays.

Opinions: Currently, the World Trade Center Health Program has garnered 6 reviews on Google My Business. The average opinion reflects a score of 2.3 out of 5. While there's room for improvement in overall feedback, the program consistently receives positive comments regarding the dedicated staff and the provision of specialized care. It's important to note that the review count is relatively small, and more extensive feedback would provide a more accurate representation of the program’s overall performance.

Detailed Program Features:

• Comprehensive Medical Evaluations: Individuals undergo thorough medical assessments to identify and monitor potential health issues related to their exposure to the 9/11 environment.
• Specialized Treatment Programs: The program offers tailored treatment options for a range of conditions, including respiratory illnesses, cancers, and mental health disorders.
• Psychological Support Services: Counseling, therapy, and support groups are available to help individuals cope with the emotional and psychological effects of the attacks.
• Research Participation: Participants have the opportunity to contribute to ongoing research efforts aimed at understanding and preventing long-term health consequences.
• Long-Term Monitoring: Regular follow-up appointments and screenings ensure that individuals receive ongoing care and support.

Eligibility Criteria: To be eligible for the World Trade Center Health Program, individuals must meet specific criteria, including:

• First Responder Status: Those who responded to the 9/11 attacks, including firefighters, police officers, and construction workers, are generally eligible.
• Ground Zero Exposure: Individuals who worked or resided at Ground Zero for a specified period are also eligible.
• Medical Documentation: Applicants must provide documentation to support their exposure and medical conditions.

Key Considerations for Individuals Seeking Assistance:

• Documentation is Crucial: Gathering relevant documentation, such as work records, medical reports, and photographs, is essential for the application process.
• Be Patient: The program’s intake process can be lengthy, so patience is recommended.
• Advocate for Your Needs: Don’t hesitate to communicate your specific health concerns and treatment preferences to the medical team.

In conclusion, the World Trade Center Health Program stands as a testament to the ongoing commitment to the well-being of those affected by the tragic events of 9/11. With its dedicated team of medical professionals, comprehensive services, and unwavering support, the program continues to provide crucial care and resources to survivors and first responders, ensuring they receive the attention and assistance they deserve. The program’s accessibility and specialized focus make it a valuable resource for navigating the long-term health challenges associated with this historical event.

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👍 Reviews of World Trade Center Health Program

Martha H.

1/5

Boy have they gone downhill. They now don’t respond to messages and aren’t scheduling annual exams like they’re supposed to. They’re also supposed to schedule cancer screening tests annually and I’m currently 4 years overdue for mine. Last year after my annual exam instead of a follow up explaining my results they just mailed me a copy with comments that I had abnormal results. It didn’t say what those results were so it served zero purpose. You’d think they’d treat us responders better but it’s absolutely shameful how we are being treated.

Kristi D.

1/5

Horrible! I'm a 911 first responder there from the first day on. The treatment I have received here at Mt. Sainai has been awful. I tried to get mental health services for my ongoing ptsd. The psychiatrists "treating" me did not want to be bothered. They threw me into their hospital because as they say I looked "tired". I could not stay in Manhattan as I live in Staten Island. I have a child with autism that I care for who needed me at home. Also as anyone knows it's almost impossible to find parking around there. I drove in that day. To make a long story short I left and went home. The next time I tried to make an appointment I was basically told I couldn't come back anymore. After many pHone calls to supervisors I found out eventually that one of the psychiatrists said that I threatened them. I was in a state of disbelief.Nothing like this ever happened. I had been going there for years at this point. But of course even after I tried to speak to the supervisor and explain everything that happened I was told I had to find a different place for care. This was very difficult as now mt. Sainai clinic has me as threatening. Finally I landed at Rutgers wtc program at the direction of a supervisor. This is where I receive care at the moment
It is very far away from my home
and it is difficult for me to get to appointments. I have recently been diagnosed with cancer. I am not alwed to go back to relieve care at Mt. Sainai. Think twice about going to them for mental health care.

Anthony P.

1/5

Absolutely has gone down hill over the past few years. They do not call back or follow up with test results or approvals for treatment. I have called multiple times, left messages and do not receive calls back. It’s become a Gov money draw. They do less than bare minimum if that’s possible. I’ll be looking to move my treatment to another facility.

Saygin C.

1/5

I went there for a simple prescription for my facial skin to the emergency service as I was told. They first made me wait half an hour for no reason when there was nobody waiting (it was 6:30am) and then they asked me to wait and take a seat by the clinic and noone was even looking at my face. I asked 4 times every 5 minutes if they will take a look (and wouldn't be more than 1 minute) and they said they will in a minute and the so-called doctor didn't even look at my face. so horrible and inhumane treatment to a person. at last, she told me if I don't want to wait, I can leave, which I did. She wasn't doing anything either, just joking around while I was sitting there for half an hour. will never ever go there again.

Todd L.

5/5

Staff always helpful and concerned with my conditions.

Dennis F.

5/5