Women's Healthcare of Northeast Alabama Inc. - Anniston, Alabama

Women's Healthcare of Northeast Alabama Inc., located at Address: 825 Keith Ave, Anniston, AL 36207, United States, is a well-known healthcare provider specializing in obstetrics and gynecology. They can be reached at Phone: 2562380448.

This esteemed medical facility offers a variety of services tailored to women's health needs, delivered by experienced and compassionate healthcare professionals. They provide a welcoming and inclusive environment for all patients, ensuring they receive the best possible care.

One of the key features of Women's Healthcare of Northeast Alabama Inc. is their commitment to accessibility. The facility is equipped with a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet, making it easy for patients with mobility challenges to access their services. They also provide on-site parking for added convenience.

Additionally, the healthcare center operates by appointment only, ensuring that patients receive personalized attention from their healthcare providers. They accept new patients and recommend scheduling appointments in advance.

With an impressive average opinion: 4.3/5 from 12 reviews on Google My Business, Women's Healthcare of Northeast Alabama Inc. has proven to be a trusted and reliable choice for women's healthcare. Patients have praised the center's caring and knowledgeable staff, as well as the cleanliness and overall quality of care provided.

Reviews of Women's Healthcare of Northeast Alabama Inc.

Jessica

5/5

One of the best and caring OBGYNs I have been to. Dr. Ford is always amazing and she definitely cares about you and your time. Her staff is always so sweet and so kind. Would definitely recommend to others!

Muhammad Shakir

5/5

Dr Rachel ford is a very great doctor. I am so glad my wife was her patient during labor.
She is very kind and always listens all the concerns that patient has and answer afterwards.

Brooklynn Overton

5/5

Ive been to several different OGBYNs and I feel like Dr Ford was the first one to look me over completely before coming up with a diagnosis and plan of care. I have always struggled to carry a pregnancy and have asked for a solution to not continue to miscarry. Instead of sending me to a fertility specialist she heard me and listened when i said No More. she gave me several options and explained each one. Even explained to me why my body is set up this way. If you need someone to finally listen I would suggest Dr Ford.

Morgan Leigh

1/5

Started at this OB with an ultrasound at 10 weeks. I had a cardiac issue at birth and have a murmur that could complicate delivery, so I was promised a referral to a cardiologist when I first went in December. I never received any communication from that doctor whatsoever, even after telling Dr. Ford’s office twice that there had been no follow-up. I had to get my own cardio appointment and approached a doctor I have become acquainted with on my own. Besides that, all was going okay, just lacking in communication until we began to discus the birth process. The only stipulation I had was that I be able to move about freely and change positions, that I would not be made to lie on a bed to deliver unless it was an emergency. I was told that Dr. Ford’s monitoring of the baby would have to be done with me lying down and to find another OB who could accommodate a low-intervention birth, which I did. I then find at the new OB that my vitamin B and D labs were not ever checked, and I was deficient in both. We parted ways with Dr. Ford after the 20-week anatomy scan, and the ultrasound tech neglected to give me my pictures. The office called and stated I could pick up my pictures later, they’d be in my file. I went back to get my pictures after they had transferred my records to the new doctor and was told I could not have sonogram photos as they must stay with the file. When I insisted and clarified about the mistake, an office employee printed me one. One? I was told this was policy for a scan that “wasn’t for entertainment purposes”but was offered pictures, plural, originally and received six with my first scan. I have no “It’s a boy!” photo like most people have and I can’t get that back. That stings, and I hope they’re not just covering for the fact that they threw them out. This is not typical to my knowledge for other offices my friends have visited.
Additionally, I have family that are patients of Dr. Ford as well. One had a positive colon issue pop up on a test in December and has not had any follow up call since then (it’s now MAY) as well as other tests that have not been reviewed or communicated about in any way. The same goes for the other woman, who had a scan for fertility issues in January. Nothing, nada… after calling twice each, each woman has been told that Dr. Ford would get the message to follow up but this has not occurred.
I’m not sure where the issue with this office is, but in comparison to my new OB’s office, I would suggest they at least have a patient portal available if they cannot be bothered to call. My new OB takes time to explain expectations and procedures to me, which is very important to someone like me who has clearly documented anxiety on their chart at every doctor they’ve ever seen. I’m also not sure where the money would have come from to pay for the extra two ultrasounds she had planned for me, when Medicaid only pays for two. I wasn’t informed of this. The communication is not acceptable here most of the time, and I do hope they make the changes needed to give their patients the care they deserve. I just will not go back and be a patient again myself.
Full disclosure: Brianna Mahaffey-Nunnelley is a medical assistant employed by this office and her review should therefore be treated as such.

Smileyface

1/5

Definitely not proactive. If you have any health concerns, you'd be better off finding someone who really cares about their patients. Sidenote: Front of office staff is barely friendly.
Edit: I'm so glad "Brianna Mahaffey-Nunnelley" had a good experience. Unfortunately, this was not the case for me, and a few others I know. I thought it would be helpful to let others who are looking for an OBGYN like I was, to be aware that this doctor's office has problems, and you are definitely going to have to be your own advocate here.

R

5/5

Absolutely love Dr Ford and Dr moersch they definitely make sure to listen and take care of any problem or concern you have. I will not see any other obgyn. Highly recommend.

Audrey Muniz

5/5

Rachel Ford is by far the best OBGYN

Brandi Daniel

5/5

Just wondering why the rating is 3.8 The staff was wonderful and very helpful. Scheduled an appointment very quickly and answered all my questions.