Wise Mind Counseling, LLC - New York, New York

Leylah

This 3 day course was a profound experience with an excellent facilitator. I highly suggest everyone working in mental health takes this course and you will learn so much not only about DBT but also about the best way to deliver DBT in your practice and really how this approach may save and improve lives of our patients. I highly recommend this course and to take it with Lexi Mulee. Lexi had an incredible delivery of the material and the work on her part to engage the audience in a live webinar was exceptional and really I have not seen any facilitator be able to connect so meaningfully with her audience over Zoom. Her facilitation style should be a course in itself! This really was amazing on many levels. She offered so many resources and tools that are practical and that I will use. I am sure taking this course has improved my practice and my clients will benefit from this experience. Lexi did phenomenal work!

Lina B.

I want to share my incredibly positive experience with Wise Mind Counseling. It's been life-changing.

Alexa is an incredibly knowledgeable and compassionate therapist who creates a safe and supportive environment for her clients. Her DBT classes have helped me develop valuable coping mechanisms, improve my communication skills, and gain a deeper understanding of myself and my relationships.

I highly recommend Wise Mind Counseling to anyone seeking therapy or personal growth. Alexa's classes have had a profound impact on my life, and I'm grateful for the opportunity to work with her.

nick Y.

Nothing but beneficial and positive experiences here. Tried a few different spots and this ended up being the perfect fit. Alexa has been a god send with helping manage my ADHD. Absolutely recommended!

Ada Y.

Mixed Experience

I had a mixed experience with Wise Mind Counseling, having worked with 2 out of the 3 therapists at the practice. I have a lot to say but there is a limit.

Positives:
I appreciated that my sessions were never rushed, and I felt genuinely heard, which was refreshing compared to other practices. The DBT and CBT skills I learned helped me communicate better, recognize thought patterns, regulate emotions, and practice mindfulness. The group therapist was particularly responsive and thoughtful in communication.

Challenges:
However, there were challenges. They have too many clients and some sessions felt unproductive, and I lacked support during crucial moments. One session per week wasn't enough to make progress, especially when paying out-of-pocket. There was inconsistency in follow-up; one therapist was supportive, but the other rarely followed up. I also had to chase invoices, and scheduling makeup sessions was difficult due to overbooking. Email communication lacked clarity, and there were delays in receiving invoices.

Ending Therapy:
How therapy ended was also problematic. I wasn’t clearly informed about required tasks for progress and was scheduled for additional sessions before completing them. Resources were inadequate, and I felt unclear on my progress. I also felt certain sensitive topics weren't handled well, affecting my trust in the process and a concern for future clients and the people they are surrounded by. After therapy, I had no referrals and had to explain my situation to the interviewed therapists, which was frustrating. It’s not easy to find the right therapist, as websites listing countless therapists often don’t highlight their specific skill sets. This means you have to either speak with them individually one by one or hope they have detailed information on their own website. The process is emotionally draining and creates a vulnerable situation, which could be alleviated with more support and clarity.

Suggestions for Improvement:
I recommend offering post-therapy support, such as free resources on the website addressing various client concerns, along with a free virtual and in-person support group that doesn't require significant involvement of a therapist. It could be as simple as a location at a park or less busy coffee shop. Hiring interns or volunteers for this aspect could also be beneficial, as they may be eager to contribute to meaningful change. Providing progress reports would also be helpful, making it easier to transfer information to future therapists without needing to contact the previous ones. A follow-up system for past clients could ensure ongoing support. Additionally, using technology to streamline scheduling and invoicing would enhance client satisfaction. Lastly, therapists should consider offering partial refunds for sessions that clients feel were unhelpful, as therapy is a service, and the practice should operate as a cohesive business rather than feeling fragmented.

Nathan C.

I would highly recommend Lexi's DBT group for anyone who is interested in learning DBT skills or trying group therapy. I was a member of the weekly group for more than a year, and I had a great experience. Lexi creates a welcoming and comfortable environment for people to share their experiences, and makes the material easy to understand. I learned a lot of skills that I'm able to apply in my daily life and I really value the time I spent there each week.

Jackie O.

I was referred to Lexi through a friend and while I was hesitant to join group therapy, this DBT group therapy has changed my life. Lexi is the most inviting and supportive therapist I’ve worked with and I feel stronger and more dependent since joining over a year ago. I would absolutely recommend to anyone who is open to trying new methods of therapy.

Ashley B.

The DBT made simple webinar with Lexi Mulee was truly worth every dime. Lexi’s approach was professional, warm, inviting, clear, and super informative. She is a real expert in DBT and her fun and relatable New York personality made it engaging from start to finish. As a therapist myself, I hoped to get a more comprehensive understanding of DBT compacted in to a one-day training, and this was exactly that! I’m now inspired to further my knowledge and pursue a DBT certification. Thanks, Lexi!

Kate P.

Learning DBT through Wise Mind Counseling has completely changed my life. Lexi is an incredible counselor and I am beyond lucky to be able to learn from her each and every week. Before I started Lexi’s DBT group I was completely overcome by anxiety, I was fearful of therapy, and didn’t see a way out. After attending group and talking with Lexi my outlook completely changed. Anxiety does not control my life anymore and I am proud of how far I’ve come. For the first time in my life I have the confidence to say that I love myself. Lexi was an instrumental part of my self love journey and taught me that I am worthy of love through her encouragement. I am extremely grateful for Wise Mind Counseling and highly recommend it to all people looking for a life worth living!