West County Health Center - San Pablo, California

West County Health Center Overview

Located at 13601 San Pablo Ave, San Pablo, CA 94806, the West County Health Center stands as a vital medical facility offering comprehensive health services to the community. With a phone number 02319400 for inquiries, it's easy to reach out for help. For more detailed information, visit their official website cchealth.org.

The West County Health Center prides itself on being a medical clinic, community health center, and even a hospital, offering a wide range of specialties. This makes it a one-stop shop for various health needs. One of the standout features of this health center is its commitment to accessibility and inclusivity. Patients can enjoy wheelchair accessible entrance, parking lot, restroom, and appointment required services, ensuring that everyone, regardless of mobility, can receive the care they need.

For individuals or families looking for healthcare services, the West County Health Center stands out due to its on-site services, appointment required policy, and the option for appointments recommended. It's noteworthy that they offer free or low-cost care based on individual circumstances, making quality healthcare more accessible to those who might otherwise struggle to afford it.

Patients who have interacted with the West County Health Center have left an average of 3.2/5 reviews on Google My Business. While this indicates room for improvement, the center's dedication to providing essential healthcare services is evident. The center offers a variety of services including general medical care, vaccinations, and health education, catering to the diverse health needs of the community.

For those considering a visit, it's important to note that appointment required, which suggests a structured approach to patient care. This might mean longer wait times but also ensures that medical staff can provide focused attention to each patient's needs.

👍 Reviews of West County Health Center

Ive

2/5

Hispanic lady at vaccination front desk looked moody, she sounded like she didn't want to be there. And then they were trying to give us a Spanish interpreter, didn't they pay attention to our names, nothing to do with Spanish and our English is pretty fluent. Other than that service was kind of fast.

Hope C.

1/5

These people are nothing to adults. Physicians will never work with you to understand they will just kill your background and let you stay here till you rot to die in these disgusting homes. Urine and mold in the house, we are just dying to let them make a case against what we couldn’t provide for ones that want a cleaner side in housing options for individuals with mental but allowed to work and live in there own comfort and control. Where is that at ?

Greg

1/5

Never answer phone always busy and a lot of very rude receptionist

Onjhonae

1/5

Unable to call. Phone line has been busy on both days of December 5th/6th

Ricardo R.

3/5

I called to the appointment line, and usually always some nice people help me, but today I called early to make a appointment and I have a very bad experience, a woman of name "Patricia", she was unhelpful, she said the law change and now kids should has a physical exam every 2 years instead of every year, usually the personal look when my dougther doctor has appointments available, but she didn't help me with that plus she was so rude. People like didn't should work there if they don't want to help.

Elizabeth B.

1/5

Do not come here!! I used to come here back in 2017 and it USE to be great experiences. Now it has changed. The care is not like it use to be. I have a toddler and she had an appointment….they cancelled me when I got there because they were backed up…I got there a bit late…I am always punctual…I have gotten there 10 minutes early or so and still had to wait over an hour…I get here a bit late my daughter couldn’t be seen…no longer coming here…no organization….too many people…always packed…better off going to Sutter or Kaiser.

I B.

4/5

The doctors I have encountered are very nice except one woman doctor. I remember I was in my late 20s and she pushed for me to have birth control. Like it can last 10 years, that was really annoying. I had one child at that time. If you go to the lab early you may have a long wait time. Plus the black lady at the lab is rude. She won't even greet you. Or if I said thank you she gives such a monotone response. I had a phone appointment scheduled at 10am. I called the office like 3 times to say I never got a call and she said they go through a list and they eventually get to you. I didn't recieve a call until about 430pm. I don't understand whats the point of making an appointment. Plus the lady lied and said she called me earlier and I didn't answer.and asked if I can reschedule it. I told her if you said you couldn't get a hold of me the first time then I don't want to risk you not being able to get a hold of me again. I like the app they have. You can get in touch by email with your doctor and see test results. I also had to wait almost an hour at healthy start to get a paper then have to wait at the lab for another hour and a half. They could definitely do better in that way. I gave 4 stars because there are some caring and nice doctors. I believe they're some sour apples that work in the office and that one doctor I encountered. And the wait time can be longer than usual. Nice parking area too.

Tee F.

1/5

Early check ins,scheduled appointments they’re never on time always behind and waiting hours to be seen.i get it but I’ve been coming here for 10PLUS years for prenatal and regular health care they just need help and it’s bad.currently looking for a better health provider even though this location is closer to home I rather be seen as get OUT in always here all day even for Am appointments.REDICULOUS