Viva Health - Corporate Headquarters - Birmingham, Alabama

Viva Health - Corporate Headquarters

Viva Health, with its corporate headquarters located at 417 20th St N #1100, Birmingham, AL 35203, United States, is a renowned health insurance agency. Their phone number is 2059391718 and their website can be accessed at vivahealth.com. They specialize in providing comprehensive health insurance solutions.

The office is well-equipped to accommodate individuals with disabilities, featuring wheelchair-accessible parking, entrance, and restroom facilities. It is advisable to make an appointment prior to visiting the office.

With an average rating of 3.3 out of 5 stars based on 48 reviews on Google My Business, Viva Health has garnered mixed opinions from its clientele. Some customers have reported positive experiences, praising the agency's prompt responses to inquiries, patience, and kindness when addressing concerns. For instance, one satisfied client mentioned how their Viva plan proved to be incredibly helpful during their first year of parenthood, with the staff going above and beyond to assist them.

However, others have expressed dissatisfaction with the level of support they received, citing difficulties in resolving issues related to prescription coverage and pharmacy assistance.

Taking into account these varied reviews, it is essential for potential clients to thoroughly research and weigh the pros and cons before deciding to partner with Viva Health for their health insurance needs.

👍 Reviews of Viva Health - Corporate Headquarters

Kelsey B.

5/5

My Viva plan has been great! I had my first baby this past year and had lots of questions and they were so easy to work with. Everyone I spoke to was so patient and kind. They answered all my questions and got me all straightened out! I would highly recommend Viva!

Allison S.

5/5

We’ve had a great experience with our Viva coverage. Whenever we have questions, they’re answered right away. Julie especially has been so great to work with. I was having trouble with a particular prescription at the pharmacy, and she fixed everything for me.

Nina D.

5/5

I've been a Viva member for several years now and after having experienced coverage from other companies, I can confidently say I will not be switching from Viva. All of my providers are in their network and whenever I have had to call in with a question I am immediately connected to a live person. No annoying automated phone trees!

Ryan B.

5/5

Viva has been my healthcare insurance provider for the past 8 years. Their provider network is huge, customer service is great, and benefits are clear. Huge fan and highly recommend!

Linda T.

5/5

This company deserves 10 stars. They always exceed my expectations. I can't count the number of times they've stepped in and come to my aid. VIVA is the best and my agent even visited me when I had surgery.
I can't imagine anyone giving them a bad review that's legitimate. I know quite a few people with VIVA and they're all very happy.
Great coverage, everyone is extremely helpful and courteous. I couldn't find a better insurance company.

Olivia W.

5/5

Customer service has always been very polite and prompt when I needed their help. I paid very little when I had my baby, and my copays are lower than they were with my previous insurance!

Donald A.

3/5

Wow I just signed up for Viva and some of these reviews are very disturbing. Wish you would have read these reviews before I signed up.

Kris B.

1/5

I switched my family from Blue Advantage to Viva Premier during open enrollment. WORST EXPERIENCE EVER this past week when he had to receive care under this plan!!!