Valu Home Centers - Amherst, New York

Introduction to Valu Home Centers

Valu Home Centers stands as a prominent fixture in the home improvement landscape, specifically serving the residents of Amherst, New York, and surrounding regions. Located at 3275 Sheridan Dr in Amherst, NY 14228, this establishment functions as a comprehensive one-stop destination for various home-related needs. It caters effectively to homeowners, DIY enthusiasts, and contractors seeking a wide array of products and services designed to facilitate projects ranging from minor repairs to major renovations.

Location and Accessibility

The physical location of Valu Home Centers at 3275 Sheridan Dr is strategically positioned within Amherst, making it easily accessible to a significant portion of the local population. Customers can reach the store directly using the provided telephone number, 716-832-3331, or explore the offerings through its dedicated website, https://www.doitbest.com/valu-home-centers/. Valu Home Centers places a strong emphasis on accessibility, ensuring that its premises are welcoming to everyone. Features include a wheelchair-accessible entrance and a wheelchair-accessible car park, demonstrating a commitment to serving customers with diverse mobility needs.

Core Specialties and Services

At its core, Valu Home Centers specializes in several key areas, operating primarily as a hardware store, home improvement store, paint store, and plumbing supply store. This multifaceted approach allows it to fulfill a broad spectrum of customer requirements under one roof. The hardware store aspect typically encompasses everything from basic tools and fasteners to more specialized equipment. The home improvement facet suggests a wide selection of materials and supplies for various renovation and construction tasks.

Valu Home Centers distinguishes itself through its extensive range of paint offerings, functioning effectively as a paint store. This specialization likely includes a vast selection of paints, primers, stains, and related painting supplies from various brands. Crucially, the plumbing supply store dimension means customers can find everything needed for plumbing projects, repairs, and installations, from pipes and fittings to fixtures and essential tools.

Convenience and Customer Service Features

Valu Home Centers enhances the customer experience with a variety of convenient services and features. For customers seeking immediate solutions, options include quick visit capabilities, allowing for brief consultations or small transactions without requiring a full store commitment. The store facilitates different pickup and delivery methods to suit varying needs and preferences. Kerbside pickup offers a contactless option for customers who prefer minimal interaction, while in-store pick-up provides the traditional shopping experience. Delivery services, including potentially same-day delivery, are available for larger orders or home-based needs, expanding the store's reach beyond its physical location.

Assembly services are another noteworthy offering, proving helpful for customers tackling complex furniture or large item setups upon delivery. Repair services suggest a level of technical support available, possibly extending to minor appliance or equipment fixes. The inclusion of a service guarantee indicates a commitment to customer satisfaction and confidence in the quality of both products and services rendered.

Accepted Payment Methods

To facilitate smooth transactions, Valu Home Centers accepts multiple payment methods, including traditional credit cards and debit cards. It also keeps pace with modern payment trends by supporting NFC mobile payments, enabling customers to use smartphones for checkout convenience.

Customer Feedback and Reputation

Valu Home Centers maintains a track record of customer satisfaction, evidenced by its significant presence on Google My Business. The company holds a respectable rating of 4.5 out of 5 stars, garnered from 157 customer reviews. This high average opinion suggests that the majority of patrons have found positive experiences at the store, likely appreciating factors such as product quality, customer service, staff knowledge, and the effectiveness of its services. The substantial number of reviews indicates that the store is a notable point of reference for local residents seeking home improvement and related solutions.

Overall, Valu Home Centers presents itself as a versatile and customer-focused establishment. Its comprehensive product range, coupled with practical services like delivery, pickup options, and accessibility features, positions it as a valuable resource for anyone undertaking home projects in the Amherst area. For individuals seeking a reliable source for hardware, home improvements, paint, plumbing supplies, or related services, Valu Home Centers offers a convenient and well-stocked option.

👍 Reviews of Valu Home Centers

Andrew H.

1/5

Cashier left a
Bad taste in my mouth

Nasty
Seems the human has a personality disorder

Dunno Why they seem to put the grumpiest Oscar the grouch to do customer service

Lady was rotten

Timothy L.

2/5

Was not greeted or offered help. Employees were just chatting with each other so I left.

Sharon S.

3/5

I try and give the smaller business my business, and have given this location many opportunities. Visited this location last weekend, and had a few heavy things in my cart. As a an older woman, as I was leaving all I heard the manager say was make sure you get her cart brought back in. NOT, see if she needs help putting her items in her car. Was at this location during winter to pick up a very heavy bag of ice melt. Same thing, no help, no one offered, just worried about the damn cart! I will be using a different location.

Jason S.

5/5

Everyone here is welcoming and so very helpful. I came in needing help and knowledge on how to fix my bathroom sink and was very happy to both receive help and the exact things I needed! Thanks especially to Tyler but also to the whole staff working here!

Gina B.

1/5

Quick stop (so I thought) for a couple of new keys. Everything was fine until I went to the register. I had to stand there for a minute waiting for the cashier who was fixing her draw. Seconds later a female coworker came behind her and went into her draw. The two started a long winded conversation. The cashier says to her "Should I cash her out first?" Her coworker replied "No, she can wait." "Haven't I wait long enough? It's been about five minutes?" I replied. Mind you she the only cashier there! "We need to count the draw!" She YELLED. They literally counted the draw and DID NOT apologize for the long wait or her loud tone of voice. Seriously! The cashier rung me up like I just walked up. She politely tells me to have a nice day. Fifteen minutes for two set of keys and an attitude. Thanks for making me feel like a VALUED CUSTOMER. I'll use Home Depot instead.

Bonita R.

5/5

I was immediately welcomed at the door by sales associate Jim.....he was extremely helpful and assisted me through my entire store visit.....i askef him a few questions on a couple different home improvements and he was quite nice. I enjoyed shopping because i found it easier to get around a smaller store than the bigger stores, where most of the time i am left alone looking for stuff and the store is just too huge....i will return....i spotted some other items i need soon.

connie W.

5/5

I'm always greeted by an employee upon arrival, asking if they can help me find anything. They have a wide variety of products for the home maintenance, storage,tools, DYI projects, indoor and outdoor decor. Stores are clean and we'll stocked.

Dianne B.

5/5

I absolutely love Valu Home Centers. As soon as you walk in several employees greet you. They're all willing to guide you and help you with whatever you may need. Today I had a gentleman help me with supplies for marshmallow shooters.
They always have what their ad shows and affordable prices.