Val Verde Rural Health Clinic - Del Rio, Texas

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Val Verde Rural Health Clinic

Val Verde Rural Health Clinic is a medical facility located at 1801 N Bedell Ave, Del Rio, TX 78840, United States. The clinic provides a range of medical services and is committed to providing high-quality, accessible healthcare to the community.

Location and Contact Information

Address: 1801 N Bedell Ave, Del Rio, TX 78840, United States

Phone: 8307689200

Website: vvrmc.org

Services Offered

The Val Verde Rural Health Clinic specializes in providing medical center and doctor services to its patients. The clinic is equipped with a wheelchair-accessible car park, entrance, and toilet to ensure accessibility for all patients.

Additional Information

• Wheelchair-accessible car park: The clinic provides a designated parking space for wheelchair users.
• Wheelchair-accessible entrance: The clinic entrance is designed to accommodate wheelchair users.
• Wheelchair-accessible toilet: The clinic offers a wheelchair-accessible toilet for patient convenience.
• Toilet: The clinic provides toilet facilities for patients and visitors.
• Appointments recommended: Although walk-ins are accepted, the clinic recommends making an appointment to ensure timely service.

Reviews and Opinions

Val Verde Rural Health Clinic has received 51 reviews on Google My Business, with an average rating of 2.2/5. Many customers appreciate the clinic's accessibility features, while others have expressed concerns about the quality of care provided.

Conclusion

Val Verde Rural Health Clinic is a medical facility located in Del Rio, Texas, that offers a range of medical services. While the clinic has received mixed reviews, it is committed to providing accessible healthcare to the community. Patients are encouraged to make an appointment to ensure timely service and to take advantage of the clinic's wheelchair-accessible facilities.

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"summary": "Val Verde Rural Health Clinic is a medical facility located in Del Rio, Texas, offering medical center and doctor services with mixed reviews.",
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👍 Reviews of Val Verde Rural Health Clinic

Kirstie E.

1/5

I love our Doctor but we waited 45 mins after checking in at 8am for an appointment....before my husband went up to the desk to see if they were running behind before they told us there was no doctors or nurses in on the peds side so we would have to reschedule. 45 mins waiting for nothing....plus another day off work.

Cristina M.

1/5

Not only is the wait time ridiculous but the staff is also incompetent...you make an appointment to be seen at the time the appointment was created but NOT at this place. On top of it all, I have had to correct them on my insurance carrier about 7 times in 1 day....record keeping is not their forte. Only reason they get away with it is because of the lack of resources in this tiny community. The lack of professionalism, knowledge, and education from the staff and nurses is extremely apparent. If you receive a referral or relay any important information with an important deadline write down names because that's the only way you'll be able to hold them accountable. The staff and some of the nurses at this place have poor listening and communication skills. Once you do finally get in to see a doctor AFTER waiting like 2 hours, expect to wait another 30 minutes before and after being seen while you listen to the staff gossip away instead of being diligent with intake and release. Sucks options are limited!

Luis M. V.

2/5

The clinic employees are very professional. What I want to complaint is about Dr. Oviedo. He always tell my kids they have a respiratory virus that is going on. I took my son to Cd. ACUÑA and he has bronquitis and Dr. Oviedo has 3 weeks just prescribing my son Ibuprofen for pain and fever. In my opinion, he needs to update.
The waiting time is ridiculously long.

S Y.

1/5

Worst place ever. I have been coming here for 3 years and every time I come I spend at least 2 hours waiting. Waiting waiting waiting. It's so ridiculous. I wasted a lot of time waiting and ended up fussing all day. They do not respect time and the patient's time. My kids are bored and very tired and cry because they are waiting. This is something that needs to be fixed immediately at the rural clinic. I have never been to any medical facility in the US that wastes my time like this please. Hopefully they will change it.

ron

1/5

Never go here if you are a lady searching for a compassionate and considerate doctor who will listen to your problems! Dr.Chartran was so rude during my appointment and didn’t even bother to listen to the problems I was struggling with. It made me feel invalidated and unheard. I would not wish that feeling on my worst enemy.

maryfer D. L.

1/5

Very bad place been coming here for the past 5 years and is getting worse with the long wait hours everytime i come i always making sure im here 30 minutes early FOR LITERALLY NOTHING. Today reach the maximum wait on going to a check up with my baby for her 6m check up came at 9am i left at 2pm. DONT COME HERE unless u don’t mind the wait. I mean I understand with being packed and a lot of people here and there blah blah blah but i mean if this facility cant handle a lot of people then maybe they should do something about it like maybe not have a lot of people all together coming for their appointments ? Maybe be open for more hours? Maybe say NO WE ARE BOOK to patients? ITS COMEN SENSE. I guess some places never going to change. And this facility makes it very clear they can’t handle a lot of people and are very rude could never help you with anything

Deya C.

2/5

They are seriously under staffed. I booked an appointment for my children's physical and they were a month out after school started. Then, the physician put in a consult and I was not advised of an appointment arrangement. The appointment time was set without my knowledge or consideration of my schedule and clearly my child can't just take herself. When I tried to call to reschedule, there was no answer. The appointment was set for three days from my notice.

Alyssa O.

1/5

I had a nightmare of an experience at the Val Verde Regional Medical Center Walk-In Clinic while visiting Del Rio from out of state. I presented to the clinic as an urgent care patient with no insurance and was seen by Dr. Eleni Solos-Kountouris. The wait wasn't as bad as I expected despite the crazy line to be seen here. But the doctor ran an insane number of tests for a simple issue, including tests that were unrelated to my condition. This resulted in numerous high lab bills for irrelevant tests that
I was not aware were being taken of or that I gave consent to. I called the nurses and billing department here 5-6 times to resolve this and every staff member dodges you, passes you on to someone else, makes false promises, and never returns your calls. Not only has no one at the clinic has ever responded to my written complaint and request to have lab bills waived for irrelevant testing, but also no one at the clinic has ever been willing to provide me with the test results from these tests. To this day, I do not know if those tests taken were positive or negative. Worse yet, a full 6+ months after my date of service, the clinic sends me an out-of-the-blue bill wanting more money for the visit even though I paid the full and final $150 urgent care, no-insurance up-front fee at the time of my visit. I highly discourage you from going to this facility unless you want to get scammed and treated very poorly.