UnityPoint Clinic Family Medicine - North Crossing - Waterloo, Iowa

UnityPoint Clinic Family Medicine - North Crossing

UnityPoint Clinic Family Medicine - North Crossing is a prominent medical clinic situated in Waterloo, Iowa, United States. This healthcare facility is known for its exceptional medical services and dedicated team of professionals. Let's explore its characteristics, location, and recommended information for anyone seeking more about it.

Location and Accessibility

The clinic is conveniently located at 2140 Logan Ave suite c, Waterloo, IA 50703, United States. It is designed with accessibility in mind, featuring a wheelchair-accessible car park, entrance, and toilet. This ensures that everyone can access the healthcare services they need.

Contact Information

To get in touch, you can call the clinic at 3192268430 or visit their official website at unitypoint.org.

Specialties and Services

UnityPoint Clinic Family Medicine - North Crossing specializes in medical clinic services. This includes, but is not limited to, preventive care, chronic disease management, and treatment for various health conditions. The clinic also offers vaccine services, as highlighted in one of the reviews.

An outstanding aspect of this clinic is its commitment to patient care. One review praised a staff member, Sara, for her outgoing and personable nature. She took the time to listen to the patient's concerns, provided insight into the vaccine process, and even sent them home with samples to help with their baby's skin. Such personalized care is a testament to the clinic's dedication to its patients.

Other Points of Interest

Here are some additional points of interest about the clinic:

• Appointments are recommended to ensure timely service.
• Credit cards and NFC mobile payments are accepted for payment convenience.

Patient Reviews and Ratings

UnityPoint Clinic Family Medicine - North Crossing has an average opinion rating of 3.4/5 on Google My Business, based on 7 reviews. These reviews highlight the clinic's strengths, including its accessibility, professionalism, and personal touch.

One review praised the clinic for its cleanliness and efficient service, while another commended the staff's ability to make patients feel comfortable and at ease. These positive reviews suggest that the clinic is meeting its goal of providing quality, patient-centered care.

👍 Reviews of UnityPoint Clinic Family Medicine - North Crossing

Krystin H.

5/5

Shout out to Sara at North Crossing ! She is very outgoing and personable. She took the time to hear my concerns, even though we were only there for a vaccine appointment. She gave me insight to the vaccine and walked me through it before it was administered, which helped prepare me to help my baby. After hearing my concern for my babies skin, she sent me home with a sample of the cereve baby lotion and wash. My babies skin is definitely loving it, and was very needed. Hope to see her again at our future appointments, thanks Sara for being great!

Kristin J.

2/5

The building was new and clean but the service was lacking. While the nurse was going over my info with me in the exam room another nurse barges in, doesn't knock, and asks the nurse with me what she wants to order for lunch. After my visit I was with someone trying to set up a follow-up appointment and her colleagues kept interrupting her while she was talking to me. I asked for directions on how to get back to the main lobby and no one would help me. There was no coat rack to hang my soaking wet rain jacket.
I honestly don't know if I can trust this place with my health care needs.

Jon P.

1/5

Very unprofessional. I went in for a swollen face and head that I had for a week. Nurse M Menken checked my ears and throat and told me at some point I need to follow up with my family doc. She then leaves the room and her nurse came in to discharge me. I said wait a minute I wasn't diagnosed or offered and treatment. The nurse goes and gets Menken who comes in acting like she wants to fight. I said I wasn't diagnosed or offered any treatment ideas. She says just keep an eye on it and go see someone else. I said I bet your going to charge me and my insurance for price right. She said it's express she can do what she wants. Very bad service.

Carrie R. (.

1/5

The service here has gone down hill.. Nobody knows anything. I understand the complex things. But both were very simple. The main response here has become can I have your insurance. Copay. And just go see your doctor. Sad. Because they used to care. And they used to be able to diagnosis simple things like a uti. Or allergy. But those days are gone. Welcome to the urgent care billing department.

Janice J. W.

5/5

Called to make an appointment, the receptionist was very busy, but didn't cut corners when providing me an appointment.
All staff members were caring, and concerned with my heath concerns today. Thank you for all you do

Kelly L.

5/5

Took my son to see his Dr and she addressed his problematic took action for it. I really like her for his Dr. She's very through.

Raquel G.

5/5

I just love Emily and Nicole she's went beyond her job duties to help us !!!