United Health Centers - Clovis Shaw - Clovis, California

BENJAMIN J.

Dr Martin is the worst doctor I’ve ever been too. Genuinely seems like he doesn’t care about his job, when I asked him if I could get a preventative inhaler for my asthma he didn’t even know even know what that was. If you have asthma seriously don’t come here.

Lia P.

A hidden gem in the heart of Clovis!

United Health Centers is one of the best dental offices I have ever been to!

I recently discovered United Health Centers because we are new to the area. We have been very unhappy at our previous dentist so when a local Mom in a Clovis Moms group highly suggested UHC I couldn’t wait to make an appointment! They even accept Medi-cal which is a plus!
To my surprise they have a brand spanking new office location off Shaw in Clovis!
The staff was super professional when I made my first appointment. They were able to see me right away which was so accommodating. As soon as you walk in the door you can smell the new carpets and paint that’s how new this place is! The receptionist was friendly & courteous and all the equipment is shining & state of the art. The lobby overall is warm & inviting.
The dental assistant, Sara, was so polite and caring.
My now dentist Dr. Prieto is very attentive. I got a cleaning done a few days ago and she was so gentle. I came back again yesterday to get a filling and not only was it painless she explained every step each time throughout the procedure. In the past I had anxiety about going to the dentist bc of bad experiences but because Dr. Prieto is so knowledgeable and because she and the staff make me feel like family and treat me with respect and make me feel so comfortable I am so proud to be a forever client!

I couldn’t wait to tell my family & friends about my excitement and I couldn’t wait to do a Yelp review!

I highly suggest that you too become a forever client! You will not be disappointed!

Sonny G.

I have to say Elizabeth was incredible. My insurance was not allowed me to be seen that day, she called in and fought my case for me and made it happen. I appreciate the effort, the kindness, and the respect that was given. Thank you

Diana M.

I have been receiving care from this health group for 4 years now and I still do not have a diagnosis!! I have severe back issues, a long with other health problems. Ive switch Doctors 4 times hoping i could see a Doctor that can do their job but no luck! I had one doctor accuse me of taking advantage of the system because i was going on Short-term Disability due to my spine, I had another doctor tell me that I wasn't sick enough to request a handicap placard, I was prescribed 3 different medications that I could not take together, Its been a nightmare!! Waited months to see the rheumatologist only to get a call from the clinic letting me know that they didn't take my insurance and to notify the referral Dept to verify first before sending it! I have PCOS and endometriosis and a medication I need for this was submitted twice and both times it was denied because the Authorization department did not submit prior clinical notes or the reason why I needed this?!? I filed a grievance agains my current MD and UHC after this I get a call from the front office supervisor to let me know that my MD would not be treating anymore because she didn't feel we were a good match and I was to see a new MD!!!!!

Lori G.

My children and I have been going to UHC for years and absolutely adore our doctors and dentist. We visited the Clovis location on Shaw for the first time today. The receptionist, Elizabeth is horrible! Our appointment was at 9:30. She insisted it was at 11:00 and sent us away. I called the call center and they confirmed our appointment was at 9:30. I spoke with the manager and she apologized and also confirmed our appointment was at 9:30. But there was nothing said from Elizabeth. She inconveniened my family and didn't even own up to her mistake. I gave her several chances to make this right but got nothing. If you work with the public you should know how to treat people. And she still insists our appointment said 11:00. She's a grown adult but still has a lot to learn. I hope Elizabeth doesn't ruin another family's morning😒

Yuleni R. L.

The front desk canceled my appointment because my insurance was inactive. It’s been a process to renew my insurance and my insurance said they could back track expenses and cover but now I can’t do anything done cause this office canceled all my appointments without asking me or letting me know. And I still got a reminder for ‘my appointment.’ I won’t be coming here again

Amy K.

This review pretty much goes to show its not all about looks.

My insurance recommended me this location because it was still brand new. The inside is clean and well kept. However, the staff and the doctors are atrocious.

I had an appointment at 10:30. There was only a single person ahead of me in the waiting room. I checked in and sat for 30 minutes. I was finally called to the back where and seated in my room where I had to wait for the doctor. The medical assistant assured me the doctor was going to be in soon. I waited a FULL HOUR. No one came in to update me or let me know if they were behind. The walls are paper thin so I could hear the folks in the hallway talking. The staff members were discussing what they were going to have for lunch. I looked a the clock, realized it was already 12.

I left my room and the folks in the hallway tried to convince me to sit down. They claimed that I was the next patient in line for the doctor. I told them my appointment was at 10:30 and have already waited an hour and a half. It was ridiculous to imagine that I would have to wait nearly 2 hours to be seen.

What is the point of making an appointment if a patient has to wait a ridiculous amount of time?

All in all, I do not recommend this facility. People have children, work, other priorities, they cannot wait 2 hours to see a doctor. They do not value your time.

Meghan

I LOVE the United Health Centers clinics! I am currently on MediCal until my job becomes permanent, but I’m hoping I can keep them when I get my private insurance. The facilities are so clean and modern, and all of the staff is friendly and professional.

I am an expert on doctors’ offices as someone who has been sick for 20 years next August, and this is one of the best finds I’ve had in awhile.