UF Health Jacksonville - Jacksonville, Florida

Vonna S.

Checked emergency room at 8:30 am on Tuesday 9/3. Told me I was being admitted at 6 pm. At 11m they still didn’t have a room available. 9/4 at midnight, the move me to an exam room and said once they get a room I would be sent upstairs! It’s 5:36 pm and still no room. Was told I have to stay overnight again, but with no room. The bathroom that I must use is down the hall and around the corner and is disgusting! They have not cleaned the bathroom and it has a horrible smell. No paper towels or soap to wash and dry your hands. To top it all off, my room has not been cleaned. Meaning no trash was picked up or emptied. Not to mention, I’m still sleeping on bloody sheets from yesterday when they tried to put in a butterfly needle to draw blood. This place is absolutely disgusting and should be closed down. Think I’m going to have Ben Becker from the news investigate this place! Stay far away!

Nene S.

Really need to do better ! Waiting two hours plus to be seen while in pain is ridiculous they send the students to do your IVs in the hard work while all the doctors just walk around and laugh and play and enjoy free time, the students don’t know what they are doing taking 30 more minutes just to set you up and then end up having to go get the doctor to still ask questions, I’ve had the same experience both times I’ve been there. They don’t take your pain serious. It’s really sad. 🤦🏾‍♀️

Amethyst

I don't even know where to start I haven't been to a hospital in almost a decade. I'm healthy and just never need to go. But I also am reluctant to go when I need to because of the way I've been treated at other hospitals! I ended up getting bitten by May e a venomous spider amd forced myself to go to the ER. I've never been here and I really did not want to come! I cannot express how much the medical professionals and hospital staff in general here has changed my mind! They are truly amazing! Genuine, friendly, helpful, good listeners, professional, courteous and respectful
I could keep going. They are actually unbelievable! I wish I could remember all their names but suffice it to say that this place and the doctors, nurses and staff will not let you down! You will feel like your concerns matter to them. You will feel valued. Great job!
* Special thanks to the doctor from New Orleans
* Special thanks to the nurse who told me about BBQ sauce on shepherds pie
And the CNA/STNA/phlebotomist who ran my IV.

Truly amazing! Y'all are awesome!

gabrielle S.

If you’re pregnant and having a high risk pregnancy. Do not go to this hospital. They won’t see u in labor and delivery unless your 19 weeks I am pregnant with triplets. And haven’t eaten in two days with contraction while hydrated and they won’t see me at all. I do not recommend this hospital what so ever

Hailey F.

I went to this hospital because I am pregnant and have been experiencing intense nausea and vomiting. I explained to the doctor (Louise Webb) all the natural remedies I had been doing. I explained that the natural remedies were causing me to vomit and not helping curb the nausea. I was then told that “some times we have to do things we don’t like.” I then explained that I had not been able to keep down food in weeks and that I was only vomiting up stomach acid. Her response was “well we’ll be able to see if you’re ACTUALLY throwing up everything.” Louise Webb was condescending and rude. I do not recommend this hospital unless it’s your ONLY option. The Doctors seem to make up their mind before ever listening to what you’re experiencing.

Carol B.

This place is awful for a doctors appointment you wait for 1-2 hours and then go to the room wait another 1 hour then wait for blood work you go to the bathroom and you see your nurse and asked am I getting bloodwork she looks at the door says yes And also she was supposed to bring me a cup of water. But you never see that. So I wait and I’m deciding to not wait anymore I left. They don’t care about you that place is like you cattle and one by one they move you slowly just hate it

Nathan K. O.

Brought my mom here for a procedure at 5:30 in the morning. I was extremely impressed at how pleasant and friendly the staff are. The check-in process was painless. Waiting area was comfortable. Everyone says good morning.

Seriously. I’m way impressed. Jackie at the admissions desk was especially kind and friendly. 10/10

Marvilla M.

Our family has had excellent service and results from this hospital, it's staff, nurses and doctors. Several successful surgeries and recovery. Thankful for the teams that work here. June 2024