UA Campus Health Service - Tucson, Arizona

Bob

They don’t accept TRICARE? What a disservice to the men and women who sacrifice daily to ensure their freedom.

Also, treatment for nausea, diarrhea, and dehydration they told my son to take antacid? Flat out refused to give him an IV or anything that would make him feel better. UNSAT.

U of A you can do better.
———————Update————————
I contacted TRICARE to validate your response. You may contract with them and select NOT to be included in the directory and mark that you are NOT accepting new patients. There is NO requirement to provide services to all beneficiaries and you may limit such to students only, as it should be. Email sent w/specifics. Thanks for your time and consideration.
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For everyone’s awareness, I attempted to contact the Executive Director, Mr. David Salafsky, but he declined to respond.

Mia

Visited the cat clinic and surprisingly found the FNP, Kelly Marechal, to be very dismissive. Said "I doubt the specialist will find any problem because you are completely fine" after palpation, which was the only test she performed.

London McDougal

Seems like they chose the bottom of the barrel for front desk and scheduling staff. Always errors and problems that result in either rescheduling, extra costs, pointless visits and so on. Often the physicians and PTs agree.
More than once I've arrived on time and the main entrance is locked. My PT has had to come through the side or back entrance to grab me and everytime this results in a problem in billing.
If you call to schedule an appointment expect to be forwarded to a random phone number. This has happened enough times where it's pointless to call.
Just go somewhere else or schedule in person.
Do not expect good service.

Martha Sesteaga

I have been sick since last Wednesday 11/02, decided on Friday to give campus health a chance thinking it might be more convenient and efficient than trying my PCP, I was completely wrong. I called Friday morning and they said that a Nurse will give me a call for a phone consult, is Monday 11/07 and I'm still waiting!

Jil Hope Albrecht

I have been utilizing campus health for the past 2 years (since signing up for student health insurance) and I wish I would have started using them sooner! It is so fast and easy to book appointments. Everything is so close and contained, it makes it easy to see a practitioner, get labs, and pick up from the pharmacy all in one shot.

Healthcare here is high quality and affordable. This is an incredible asset as a student.

Bryan Blue

It is convenient to have everything in one place. Pharmacy, x-ray, GP, sports medicine, etc. They have always been helpful and courteous. If you are on campus and need help, this is a great place to go without traveling.

Joseph Daniel Long

Probably the best integrated health system I've used as a student or an employee out in the 'real world' (and I used to see doctors at Johns Hopkins!). Appointments are easy to get, sometimes even same-day, while other places make you wait weeks. Sending messages to doctors gets replies from the doctors themselves, rather than their medical assistants or other people you weren't trying to reach. When I started as a graduate student, I remember watching a presentation on how great the campus health service was and thinking it was a load of hot air, but experience has proved them right over the last five years. If there's a criticism I have, it's that once you go outside of Campus Health for a specialist referral, they vary wildly in quality... and while the referrals office is a great help with the mechanics of scheduling an outside appointment, it's impossible to know what quality of service you're going to get outside.

(As usual, people with complaints are way more likely to write a review for healthcare, so take that into account reading the rest of them. The fact anyone bothered to voluntarily write a *good* review for a healthcare provider should tell you a lot!)

Mikki Larese

Campus health is so far beyond disappointing. I can’t tell you how many times I have been misdiagnosed/ completely rejected because they don’t help anyone past 2:30/ and having my concerns completely disregarded. It is super discouraging and their response to covid 19 outbreak has just been so embarrassing! I really would recommend going to one of the urgent cares close to campus over this. It is really hurtful and unfortunate how the ones who are suppose to be taking care of students when they are most vulnerable just flat out don’t.