Trulieve Port Richey Dispensary - Port Richey, Florida

Loralinde

First time going in a long time. Quality has gone downhill a little. I'm not sure what I can and can not say in terms of quality control on Google. Trulieve also is the only dispensary that gives me vapes that take 25 times to properly connect to my battery.

Clay C.

I gave it 2 stars because the staff is great. Always friendly, quick and I have no complaints about them at all. Based only on them I'd give them 5 stars.

The business itself is terrible. The rewards programs have been a joke since I joined. I was never able to use my new member rewards because they say it only applies to items that aren't on sale. But everything on their website is claimed to be "on sale". I've been going for a year now and it's always "on sale". They aren't really on sale, they just mark up everything and call the regular prices sales prices. So your great rewards is too....get things at the regular price. Except for the cheaper stuff that isn't marked up constantly, it doesn't apply to those at all.

They added a point system recently and it's a little better. But I saved up my rewards and today I go in and my rewards was the same amount as my total. I had no plans of going in today, but I saw the deal and rewards and thought - that works out great. So I go in, and they won't allow me to apply my rewards to my order because the reward amount was equal to the total. They said I have to buy something.

Unfortunately, I didn't bring any cash on me because I wasn't expected to need any. So I was forced to leave, go somewhere else where I could get cash back, and then go back through the entire process again so that I could buy a freaking 50 cent lighter I will never use in order to use my rewards. 30 minutes added to my troubles because of their terrible policy.

Just absolutely ridiculous that they can't just even out your rewards and your total. I'll be avoiding this place as much as possible in the future, especially since other places are usually a better deal lately.

Chalsea S.

Staff is super nice but not helpful when it comes to online orders. The website is annoying tbh.

Tamara Z.

The staff is wonderful, and extremely helpful. Last time I was in there GG was so helpful and kind. We really need more nice people out there like GG. Prices are ok, it's the staff that really makes this place!

GAS O.

This location has the best of the best staff for TL been to many but port richey employees are always helpful happy and knowledgeable and you cant find that anywhere else keeping thier words is what matters. An Truelieve Port Richey is so clean and efficient even has a drive through for our insanse weather patterns. 🙌✝️🙌 my home store 247/365. xDj-ViZioNx

Victoria C.

I always have a great time here. Specially today, Nicole recommended me a solid preroll. And she was so nice

Jay W.

July 2024. This place is still running smoothly! Liz and everyone are always so nice and helpful! Even Abby loves this place! Great work people, thank you!!!

John ?. G. A.

Some days are busier than others, but it is always a smooth process. Great quality products with great sales at times.