TGMG Carrollwood - Tampa, Florida

TGH Carrollwood

TGH Carrollwood, located at 13860 N Dale Mabry Hwy, Tampa, FL 33618, United States, is a renowned medical clinic that offers exceptional healthcare services to its patients. The clinic, a part of Tampa General Hospital, has been providing quality care for many years and continues to serve the local community with dedication.

Specializations: The medical clinic specializes in a wide range of medical services, catering to the diverse health needs of its patients. With a team of highly skilled and experienced healthcare professionals, they provide expert diagnosis and treatment for various conditions.

Additional Information: Accessibility is a key feature of TGH Carrollwood. The clinic offers wheelchair-accessible parking, entrance, and toilets, ensuring that all patients can access their services easily. Appointments are recommended to avoid waiting times, but walk-in patients are also accommodated when possible.

Location and Contact Details: TGH Carrollwood is conveniently located at 13860 N Dale Mabry Hwy, Tampa, FL 33618, United States. For inquiries or to schedule an appointment, patients can contact the clinic at 8138444500. Further information can be found on their website: location.tgh.org.

Reviews and Feedback: TGH Carrollwood has received a total of 45 reviews on Google My Business. The clinic's average rating stands at 3 out of 5, reflecting the mixed feedback from patients. Some praise the quality of care and attentiveness of the staff, while others express concerns about wait times and communication.

👍 Reviews of TGMG Carrollwood

misty S.

1/5

Oof, came in to leave a comment about their total incompetence and found this to be a recurring theme! Tried to book two different appointments with this clinic and both appointments were messed up by the person I was attempting to see, being changed at the last possible moment. Was on hold for 45 MINUTES trying to rectify this and had an admin staff member come back on and tell me that there is no one else to see and that she can refer me somewhere else. When I began to express my displeasure at how incompetent and poorly I had been tried by TGMG, she cut me off to sarcastically thank me and hung up on me. This happened 2/14 around 3:25pm or so in case you'd like to locate said staff member and have them attend some patient care training classes.

Abby K.

5/5

This is hands down the best doctors office I have ever visited. The people at the front are so wonderful and accommodating, Asia in particular went above and beyond for me. Both my provider Kimberly, and the gentleman Victor who was helping aid her were absolutely amazing. They both listened to me and my concerns and were so easy to talk with, I never felt rushed and they explained everything that was going on. It also was a very quick process from check-in to being seen by my provider. If you are looking for a place to set up your primary care I would highly recommend this location and seeing Kimberly!!!!

LENA

1/5

Staff is completely not professional! I taken my sister to see the Dr who took 45 minutes long and then was given a lot of lip service because I then ask how long is going to take to do lab work after we were told we were next and took another 35 min for one of the staff to argue with me and say you have the option to make another appointment and for her to try to make me go wait in the lobby and tell her manager and thankfully the manger was very polite and professional to deal with the situation

J H. (.

1/5

I would stay away from this clinic. Dr. kervin and the MA were rude and insensitive towards me. I was also left in the room for 30 minutes after discharge while the MA was laughing and talking with the other staff. I had to walk out myself to get my discharge papers. I will not be returning to this clinic. DO BETTER

Melissa H.

2/5

First 2 times, went great. A lot of care and concern.
Last visit, must have been an off day. Doctor actually told me, “how many issues do you have bc I have to do a full exam on you” (I said don’t worry about the exam let’s get to the concerns) she wouldn’t answer my question about additional labs I had pulled elsewhere, bc she didn’t pull the lab and offered no help for the symptoms I was complaining about. Told me I had to ask the person who pulled the lab of a plan of action. Basically referred me to other specialist. I wasn’t even able to get all my concerns out nor an opinion. I’m a cancer survivor and getting both docs to point the finger at who is in charge of what. On top of that she said if I have an issue to call when it’s happening, it takes 3 months to get an appointment. Nobody has mentioned telehealth appointments to me before so that’s reassuring as she mentioned that was an option. Hopefully I’ll change my opinion later down the road and I’ll edit the review. But it’s looking like a nickel and dime establishment wanting multiple appointments for separate issues.
Also 1 good thing is the office is usually empty, and they run on time. Just hard to get in. Maybe that’s why she was rushing me and seemed like she didn’t care.

Adam

1/5

Doctors are ok but administration is terrible. Had a routine medical including routine bloodwork. Subsequently received a bill from Quest for the bloodwork. Since this was unexpected, I called the office who said that they had used "diagnostic" codes instead of "routine" when submitting to Quest. They said they would take care of it. Six months later, despite multiple calls to the office about this, they have not fixed it and I have been forced to pay the delinquent bill to Quest myself. I'm looking for another surgery now.

Savina B.

1/5

I waited a month for this appointment. The day before they sent a confirmation email so I hit confirm and it canceled the appointment. I called first thing the next morning and found out the doctor was overbooked anyway so l was unable to get my original appointment from less than 12 hours. I’m highly upset as there was no way to accommodate me for a month. Although it was my mistake, as a digital marketing specialist I think it is crazy to put a confirmation link and cancellation link that close in an email especially when 80% of the world uses their telephone devices for electronic communications.

Murphy R.

1/5

It's taken over 50 days to fill life saving breathing medication.
Told staff that their laziness has cost me health and forced me into hospital.
Staff laughed and told me I was being rude.
Chantal hung up on me after putting me in mortal danger.
Don't bother calling the office manager. There isn't one.