Sutter Care at Home - San Francisco (Home Health) - San Francisco, California

When searching for home health care services in San Francisco, California, one notable option is Sutter Care at Home located at 2340 Clay St #2a, San Francisco, CA 94115. This service provider stands out due to its convenient wheelchair-accessible entrance and parking lot, ensuring that patients of all mobility levels can receive care comfortably.

The phone number for Sutter Care at Home is 57494200, and for those interested in more detailed information, their website, although not directly provided, can likely be found through their business listings or by searching their name online. It's recommended to visit their official website for the most current services offered, as well as detailed contact information and hours of operation.

Specialties of Sutter Care at Home include Home Health Care Services and Hospice care, catering to a wide range of patient needs from general health maintenance to end-of-life support. The inclusion of hospice services is particularly noteworthy for individuals and families preparing for the end stages of life, providing compassionate care and support.

One of the other points of interest for potential clients is the accessibility features of the facility. The wheelchair-accessible design indicates a commitment to accommodating patients with varying abilities, which is essential for providing quality care.

Regarding opinions, there are only two reviews available on Google My Business for Sutter Care at Home, which results in an average opinion of 2.5/5. This mixed score suggests that while some patients have had positive experiences, there is room for improvement in areas that these reviewers felt were not met to their expectations. Potential clients might want to read these reviews carefully to gain insights into the experiences of other patients.

For anyone considering or currently utilizing Sutter Care at Home's services, it's crucial to communicate any concerns or questions directly with the providers. The staff's responsiveness can significantly impact the quality of care received. Given the average rating, prospective clients may want to inquire about specific concerns, such as staff training, patient satisfaction, and the quality of care provided.

👍 Reviews of Sutter Care at Home - San Francisco (Home Health)

Dr D.

1/5

Stay away from Sutter Care at Home for Home Health. I had a terrible experience with a family member. (1) They did not come to the home within 48 hrs after hospital discharge as promised. (2) it's a pain phoning them. I recommend you give them a call and you'll understand my frustration (3) nurse and physical therapist calls you around 7am to let you know they will be coming over later in the day. I'm lucky if they call me the evening before. There is no advanced notice or appt scheduling (4) The nurse did not take out the incorrect pills from the pill box. Nurse only checks blood pressure and nothing else. Since the nurse wasn't attentive, my family member ended up back in the hospital again.

The nurse and physical therapist who came over speaks English or Tagalog. My family member speaks neither and is hard of hearing, so it was not very effective when they used a phone interpreter.

Not all "Sutter Care at Home" Home Health agencies are the same. I would recommend the San Mateo branch. Higher quality of care and appointments are scheduled at your own convenience one week in advance. Too bad this San Francisco branch doesn't hold the same values.

dan P.

4/5

The Sutter hospice service very bad .all people ,social worker doing not the right job.call them just left message.then never respond,or call back.
I don't believe it just talk nice when fisrt day.nurse come just sign a bill then go.pls don't trutted them