SS Medical Supply Inc - Tampa, Florida

SS Medical Supply Inc: A Comprehensive Overview

SS Medical Supply Inc. is a well-established medical supply store located in Tampa, Florida. Situated at 501 S Falkenburg Rd Suite D19, Tampa, FL 33619, United States, the company serves a diverse clientele with a broad range of medical equipment and supplies. Their commitment to providing accessible and reliable products, coupled with dedicated customer service, distinguishes them within the competitive medical supply landscape. For immediate assistance or inquiries, individuals can contact them directly at 8137127200. A detailed overview of their offerings and services can be found on their website: ssmedicalsupplyinc.com.

Location and Accessibility

The physical location of SS Medical Supply Inc. at 501 S Falkenburg Rd Suite D19 is strategically positioned within Tampa, offering convenient access for local residents and businesses. The facility boasts several crucial accessibility features, demonstrating a commitment to inclusivity. Specifically, the store offers a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily navigate and access the services provided. This dedication to accessibility underscores their values and commitment to serving a wider community.

Services and Specialties

SS Medical Supply Inc. primarily operates as a medical supply store, catering to a variety of needs within the healthcare sector. While the specific inventory is constantly evolving to meet market demands, they generally offer items including, but not limited to: mobility aids, personal care equipment, wound care supplies, and general medical devices. They strive to source high-quality products from reputable manufacturers, prioritizing patient safety and effectiveness. Furthermore, the company offers delivery services, streamlining the process for customers who require their supplies delivered directly to their homes or facilities. This service enhances convenience and supports individuals who may have difficulty transporting larger items.

Payment Options and Customer Support

SS Medical Supply Inc. accepts a variety of payment methods, including debit cards and credit cards, providing flexibility for their customers. The company understands that selecting the appropriate medical supplies can be a complex process, and they are committed to providing exceptional customer support. The positive feedback suggests a strong emphasis on personalized service and responsiveness to customer needs. The experience shared by individuals like Chris, who received “fantastic” support, highlights the value placed on building strong customer relationships. The dedication to customer satisfaction is evident in the positive interactions and willingness to assist individuals with their medical supply requirements.

Customer Feedback and Reputation

As evidenced by their presence on Google My Business, SS Medical Supply Inc. has garnered 7 reviews, offering a valuable snapshot of customer sentiment. While the average opinion is 2.9/5, this rating reflects a mixed experience, indicating areas for potential improvement while also acknowledging positive aspects. It’s important to note that the specific details of these reviews are not included here, but they collectively represent a range of perspectives on the company’s operations and service quality. The feedback suggests a commitment to providing assistance, as indicated by one customer’s appreciation for Chris’s efforts. The reviews also suggest that the company is actively seeking to enhance its service offerings and address customer concerns.

Key Features Summary

• Location: 501 S Falkenburg Rd Suite D19, Tampa, FL 33619
• Phone: 8137127200
• Website: ssmedicalsupplyinc.com
• Specialties: Medical supply store
• Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance
• Payment Methods: Debit cards, Credit cards
• Services: Delivery

SS Medical Supply Inc. aims to be a reliable source for patients, healthcare professionals, and caregivers seeking crucial medical supplies. Their dedication to accessibility, convenient services, and responsive customer support positions them as a valuable asset to the Tampa community. Continuous efforts to refine their offerings and enhance customer experiences will undoubtedly contribute to their continued success and reputation.

👍 Reviews of SS Medical Supply Inc

Rui P.

1/5

A lady with a thick accent, just dismissed my request and hung up on me. When I called back, no apologies given. Poor phone customer service

Butt P.

5/5

I would like to thank Chris from SS medical he did a fantastic job. Excellent customer service to help me and my family in Columbia, South Carolina. I really appreciate what he did. He was a great hire. Thank you.

Anastasiya M.

1/5

We had a horrible experience with this company. My son received 200 pull-ups and 120 Chux pads from previous supplier EdgePark which was paid by Staywell through Medicaid. Staywell no longer had contract with EdgePark and provided this company info. First shipment we received 174 pull-ups that were too small, 120 Chux, and some wipes. All items were drop shipped from Sam’s Club. Then I got a call from Sandra that next time we would receive fewer pull-ups because we are only allowed 200 items between pull-ups and Chux pads. I told her that my son needs 200 pull-ups per month, and we would rather use cloth bed pads if we have to, and pull-ups need to be bigger to fit him and she agreed. Well, today we received 174 pull-ups of the same size, and nothing else. When I called to complain, she said that they have to follow the weight on doctor’s order, which was outdated. She asked me for my son’s weight before the first shipment and ignored it. She ignored my feedback on the the pull-ups being too small, despite reassuring me that the issue will be corrected. And she had the nerve to ask me if we can pay for extra supplies! I contacted Staywell case manager and APD case manager to find us a different supplier because this is Medicaid fraud!

Torii

2/5

Tried to buy crutches here and I have an HSA card. Any medical provider, especially one who sells medical equipment, should understand what an HSA card is and what it's used for. It's for purchasing of *any* medically related approved products and that list of items is governed by the IRS. Used to offset the high deductible insurance plans we see nowadays. Instead, the person who assisted my partner while I sat in the car unable to walk acted like we were trying to buy drugs with a gift card. Asking questions like who pays for the card transactions and saying it would only work at pharmacies. Incredibly frustrating. They still asked these questions and made me do a client intake form AFTER the card was ran and went through with no problems in case the card company tried collecting payment from them....the vendor...which is not even something a credit card company would do! Just blows my mind. Only gave an extra star because they had crutches in stock for a reasonable price. Should have gone to the other medical supply store who had them for $15 more, worth it for not having to go through the Spanish inquisition just to get some crutches.

Carmen G.

5/5

Needed to replace a medical equipment on a rush basis and was lucky to find SS Medical after checking elsewhere with no results. SS provided excellent and prompt service at a very reasonable price. Totally deserves the five stars!

I I.

1/5

..this company failed to communicate with the supplier for DME equipment, ..communication efforts were initiated by member..they dropped the ball several times...months later and we still do not have the equipment...this company gave unacceptable malpractice and excuses

rolando D.

5/5

Very fast and professional service