Spa Esmeralda - Indian Wells, California

Eli V.

I walked into Esmeralda Spa with no expectations and left genuinely impressed. Priscilla did an amazing job—one of the best massages I’ve had. I’ve had a few before, but this deep tissue session stood out. The use of CBD oil is a must—super relaxing and really helped take the experience to another level.

The massage bed itself was a pleasant surprise too, with a built-in warmer that made the whole session even more comfortable.

As for the amenities, the outdoor garden area wasn’t anything special, but the outdoor jacuzzi definitely made up for it. The water cascading off the wall and splashing on my shoulders and back after the massage was the perfect touch to wind down. The sauna was decent—once I cooled the thermostats with a cold towel, it gave a much better steam experience.

All in all, I didn’t expect much, but I walked out really enjoying myself. Definitely recommend if you're looking for a solid massage and some quality relaxation.

Jennifer A.

My mother was going into the spa for 2 services on her 70th birthday. I called the day before to see what options I had to surprise her with. I was told they would give her complimentary champagne, and I could put $100 towards "enhancements" for her services, that they would TELL HER that her daughter prepaid and she can choose which ones she wanted. Long story short, NONE of this happened!!! My mother was NOT told by anyone that I had prepaid enhancements and therefore, didn't get any. Instead, they just took $100 of her total bill, which is NOT what I wanted to happen. This was her 70th birthday and I tried to make it special and they completely ruined what was supposed to be a nice surprise!! To top it off, they were supposed to email me the bill and did not. When I called to speak with a manager (who was unavailable and should be calling me back), I had to request a copy of the bill. Very very disappointed!!!

Crystal W.

Both the spa facility and staff are wonderful! I made a last-minute reservation for a massage as I was boarding a plane to Palm Springs. I was extremely sore from gardening. Upon arrival, the front desk attendant was able to extend my massage to 80 minutes. Carmen, my massage therapist, listened carefully and made suggestions for add-ons to help my condition. For the next 80 minutes, Carmen brough my body back to life. I was more limber and much less sore. I get 1-2 massages a month from spas all around the world, and Carmen is one of the best I've encountered.

Every person I encountered at the spa was friendly and helpful. The facilities were extremely clean and everything was in excellent condition.

Britney N.

The spa to visit for the ultimate relaxation and an enhanced experience!

When my husband and I first arrived at the spa, we were greeted by the amazing staff of the spa Amy and Ryn. They were kind and welcoming, while checking in for our service the staff noticed an issue with the initial booking. Amy assured us that she would take care of it and resolve the issue right away. She asked Ryn to assist and ensure we had no delays with our service. Both Amy and Ryn informed us about the property, services, and items available for purchase. It is easy to book a service but it is not easy to receive an experience. Spa Esmeralda provides an enhanced spa experience with the superior customer service of their staff! We were able to unwind and enjoy an intimate self-care day at the spa. Eva was very sweet while assisting us with our service. She had water, champagne, chocolates, and cold compressors available during our hydrotherapy service. She provided aromatherapy oils and extra mineral salts to enhance our experience. We enjoyed the luxurious treatment room we were assigned. We were able to enjoy the spa garden and facilities all day. The spa provides pool passes and validates parking if you have a service book and are not staying at the property overnight. They also have 8 treatment cabanas. This was a nice touch for those who love nature and would like an outdoor treat. They provided towels and yummy cucumber water to stay hydrated and refreshed throughout the day. The spa is beautiful; it’s not dated in any way. There is nice comfortable seating in the relaxation lounges with stock refreshments. My favorite complementary enhancement was the eucalyptus shower mist, I felt like I was having another spa service all over again. If you have, the opportunity to visit the spa this is an item I recommend purchasing. I did get my hair wet during my service and there is a little bit of everything a lady can need in the women’s area. They have feminine products, blow dryers for your hair, deodorant, lotion, and much more. They also provided a complementary orange vanilla hand scrub. I love the smell I couldn’t stop smelling my hands and rubbing my husband's face so he could smell it too. He kept complimenting how good my hands smell. I’m not sure if they change the scent throughout the year. Spa Esmerelda provides the ultimate experience and many enhancements to make their guest spa day unforgettable. I want to give kudos again to the staff who assisted me and my honey, Amy, Ryn, and Eva. Their customer service is the reason why I am writing this review. I will be back and hope anyone reading this review will also consider visiting the Spa Esmerelda. Spa Esmerelda is not just a service it is an experience. Thank you, Spa Esmeralda, and your wonderful staff!

David D.

An excellent venue for medium sized groups. Perfect weather. Motivated staff, great food. You will enjoy this place. These ARE the droids you are looking for.

Courtney W.

The staff was song. The amenities are perfect truly a day of relaxation!

Emma C.

I contacted the spa twice about a treatment I had received when I stayed there in June and have literally heard not one word back.
The spa is beautiful and the outdoor pool area very relaxing - I really enjoyed that.
However my 50min massage I had booked ( their last appointment of the day) and let me tell you I felt like an inconvenience to the therapist and she couldn’t be done the massage quick enough. There was a loud fan on in the room so you couldn’t hear any relaxing music and when I asked for a little more pressure she said okay but it didn’t change. The style of massage wasn’t slow at all it was as if I was getting a body scrub and just quick movements. Not relaxing at all.
My friend had someone else and really annoyed it, she even got a head massage !! I wish I had the same experience. For paying around $250CAD ( includes 20% tip) I felt robbed of a treatment and the experience I was hoping for to be worth splurging the big bucks.

David W.

I have been to this resort for the last 6 years and it has always felt like home. The staff is always so friendly and the service is top notch. My best experience is the bed. I intend to get the same mattress at some point. The pool feels clean and the resort itself is too. Overall, I will always call this my second home.