Southern California GI & Liver Centers - Coronado, California

Southern California GI & Liver Centers, located at 131 Orange Ave Suite 101, Coronado, CA 92118, United States, is a renowned medical facility specializing in gastrointestinal and liver healthcare. With a dedicated team of Hepatologists, Gastroenterologists, Pediatric gastroenterologists, and Transplant surgeons, the center offers comprehensive care for a wide range of digestive and liver-related issues.

The center is wheelchair-friendly, with wheelchair-accessible parking, wheelchair-accessible entrance, and wheelchair-accessible restrooms available for patients' convenience. It is recommended to make appointments in advance to ensure timely service. The center also provides essential amenities such as toilets and accessible facilities.

Southern California GI & Liver Centers has garnered a total of 67 reviews on Google My Business, with an average rating of 3.7/5. This feedback indicates that the center maintains a satisfactory level of patient satisfaction, although there may be room for improvement.

To learn more about the services offered or to schedule an appointment, visit their official website at livercenters.com. You may also contact them directly at 6195220399.

👍 Reviews of Southern California GI & Liver Centers

janene C.

1/5

I got a referral here and kept trying to get an appointment over the phone for over a week and nobody answered the phone and you couldn’t leave a message. I am now trying to find my appointment and there is no record of it. I think I will ask my doctor to refer me to another G.I. specialist . I have to physically go into the office to make an appointment and I asked him why they never answered their phone and they Just shrugged their shoulders, horrible customer service and attitude

George R.

5/5

I can’t say Enough great things about Dr. Hessen and his team in San Clemente and the team in Coronado are amazing also

Fco C.

1/5

The receptionist Evelyn is a liar. I called to schedule the appointment and wrote down here name when I initially made the appointment, After I wait the 2 months and go in, the office were she works she tells me that my appointment was at another location. I have the notebook when I scheduled the appointment and had her name listed as the person I spoke with. The location was also there with the corresponding time. She then claims that a "Perla" from another location scheduled me and that it was for another location but on the notebook I had the correct address. She lied about everything and pretended to be so concerned and authentic. She is a very deceitful person who can look at you straight in the eyes and lie. It made me feel like I was not wanted there and that I should just leave. After waiting so long to be seen she misdirect me and shifts the blame at anyone who is unavailable to respond. The worst experience. Maybe her job is to remove unwanted patients from their "PatientHours." It seems that medical personnel have an attitude for the public or the patients they attend to. Perhaps after all the praise they received for being first responders or essential workers during the pandemic went to their head. Medical assistants receive that respect and acknowledgement during the pandemic but it is not shown in their pay checks so it's a bit of backlash towards patients without the desired insurance plan. I am sure patients with high end insurance plans get the respect and care they and everyone deserves.

Joe H.

1/5

This is the worst company I have ever dealt with in my entire life they treat you horrible. Their calls are not recorded. They act very unprofessional, and they will not give you the treatment that you are desperately needing. I have been denied five times and it’s just a simple for them to do what The insurance needs from them and yet they’re refused to send it in their control freaks. They are out of control and they are very unprofessional please everybody don’t go there.

Steven G.

5/5

Jade is awesome! When I had any problems, she always solved them!
Keep on doing the job you’re doing!

Perla G.

1/5

My mother got referred to this clinic in 2016. Dr. Gutierrez was amazing and took good care of my mother for two years. Things went downhill when Dr. Gutierrez left and NP Anna Hefner took over her care. She never listened to my mother's symptoms and concerns. In March this clinic started doing video calls instead of in person appointments. During our last video call Anna Hefner said she was going to order lab work for my mother. She said someone from the clinic was going to contact us. It has been four months and we're still waiting for a phone call. During this time we have called and left multiple messages and none of them have been returned. Unfortunately, my mother was admitted to Sharp Hospital for HE. The hospital notified the clinic about the hospitalization. The clinic never bothered to call to schedule a follow up or inquire about my mother's health, or to even answer our phone calls.

Hank W.

1/5

Dr. Hassanein gave me the wrong treatment plan for my cancer. I got a second opinion at UCI from their head of department and they and 2 other doctors confirmed this guy gave me the wrong treatment plan. Oh, and he stood me up TWICE for appointments with never a call, text or email. His staff in San Clemente does not return calls and flat out lies. This guy even did a test that cost $15,000 and was told by his staff (at the clinic he part owns) that it is 1 minute procedure. Hmmm, and 3 other doctors told me that the test was unnecessary. YMMV.

Gretchen R.

1/5

The office staff was pleasant, but poorly trained and many mistakes were made. I was asked to sign a consent for procedures without meeting the doctor or going over the risks with him, though I did see him after I specifically asked for him to talk to me. After having the procedures, I was handed a sheet of instructions, most of which didn't apply to my case, and my follow up visit is with a nurse practitioner who didn't do the procedure and therefore won't be able to answer some of the questions I have. I was very disappointed in the experience, and hope this is not the standard of care for current GI practice. On the other hand, the surgical center where the procedures were done was excellent, and I think Dr. Hassenein's technical skills are fine.