SERVPRO of Jacksonville Beach/Ponte Vedra - Neptune Beach, Florida

Overview of SERVPRO of Jacksonville Beach/Ponte Vedra

SERVPRO of Jacksonville Beach/Ponte Vedra is a distinguished veteran-owned and women-owned business located at 446 3rd St #10, Neptune Beach, FL 32266, United States. With a stellar reputation for delivering exceptional on-site services, this company stands out for its wheelchair-accessible facilities and inclusive environment. Servicing a wide range of needs, SERVPRO of Jacksonville Beach/Ponte Vedra is not just about providing restoration services; it's about offering a gender-neutral and LGBTQ+ friendly experience to all clients. Their phone number for inquiries or emergencies is 904-246-6118, ensuring timely assistance. For detailed information, their website serves as a comprehensive resource at servpro.com.

Key Features and Services

• Veteran-owned: Demonstrates a commitment to service beyond the military, ensuring a unique perspective and dedication.
• Women-owned: Offers a supportive and understanding service environment for women.
• Wheelchair-accessible: Guarantees that their facilities are accessible to individuals with mobility challenges.
• Language assistance: They cater to non-English speakers, ensuring clear communication and service.
• On-site services: They handle issues right where they happen, minimizing inconvenience for clients.
• LGBTQ+ friendly: A safe and welcoming space for all clients, regardless of sexual orientation or gender identity.
• Transgender safe space: Specifically designed to provide a secure environment for transgender individuals.

Customer Reviews and Opinions

Customers have bestowed high praise on SERVPRO of Jacksonville Beach/Ponte Vedra, with an impressive average opinion of 5/5 based on 72 reviews on Google My Business. Testimonials highlight their professionalism, knowledge, and courtesy, especially during late-night emergencies. Clients consistently note the company's responsiveness, thorough explanations, and the exceptional job done by staff like Carl, Jeremy, Robert, Robin, and Lauren.

Recommendations for Potential Clients

For those in need of reliable restoration services, SERVPRO of Jacksonville Beach/Ponte Vedra offers a reassuring choice. Their on-site services mean you won't have to wait around for professionals to arrive; they come to you. The business's facilities are designed with accessibility in mind, making them welcoming for everyone. Their inclusive policies and friendly demeanor create a safe and comfortable environment for all clients.

Contact Information

To experience the high-quality service firsthand, potential clients are encouraged to reach out to SERVPRO of Jacksonville Beach/Ponte Vedra directly. Their phone number is 904-246-6118, and their website at servpro.com/locations/fl/servpro-of-jacksonville-beach-ponte-vedra provides a wealth of information and options for scheduling services. Don't hesitate to contact them; their commitment to customer satisfaction is evident in every review.

👍 Reviews of SERVPRO of Jacksonville Beach/Ponte Vedra

Vanessa B.

5/5

What wonderful and satisfying service we received from Carl and Jeremy on a late Sat night. They were professional, knowledgeable and very courteous. They immediately identified the problem and started the process of addressing the issue. I will definitely recommend the service to others. They inspired confidence and reliability. Great job

jessica C.

5/5

We've used this company a few times with water damage issues. They respond right away and are very through and explain things well. Amazing service! Highly recommended. Robert, Robin and Lauren are awesome.

Connie B.

5/5

We used Servpro to help with a complicated Mold remediation. Robert was more than helpfully, he took on the write up on the project with efficiency and did it in a very timely manner. I would recommend Servpro, Robert to anyone that has a small or large mold remediation job that needs to be done. Connie Brazier.

lucy M.

5/5

Robert from Servpro did an excellent job in handling our household mold issue. He was prompt with communication and made excellent suggestions regarding referrals for other services needed. He did not try to overcharge, and sent capable workers that were knowledgable. I hope we do not have another water or mold issue but if we do, I will definitely be calling them again!!

Krystina B.

5/5

Charles and his office teammate, “Hobie,” are top-tier professionals. Took the stress out of the unfortunate situation, got things done - meticulous to details and timeline. Took care of the problem with confidence and addressed my questions swiftly and rationally; clear communication, expert knowledge, reasonable turnaround and moved efficiently and promptly to complete the tasks. Wish more home service companies were like these guys! Strongly recommend them and will always refer to my friends and family going forward.•

Shawn K.

5/5

Carl and Jeremy were great. Very professional and friendly. Explain everything to, answered my questions. I couldn't be happier with the service I received.

Joann A.

5/5

ServPro responded very quickly to my call about water damage in my Jacksonville Beach condo. They had a team out to my unit within an hour of my call. They assessed the damage and made recommendations. I personally was not able to be present during their service, but my mother was there. They communicated with her and would call me directly with their assessment and recommendations each day.
I requested that they come out in the morning if possible. They would call me after their morning team meeting to confirm the time of service. Their professionalism, communication, and water damage service were excellent. They were reassuring during a very stressful time. I would like to personally commend Charles, Barry, and the team that were responsible for providing the highest quality of service.

Dave P.

5/5

Huge Tree fell on house last night due to Hurricane. 8:00am this morning called ServPro. Within 4 hours tree guys showed up… roof was tarped and ServPro mitigation team showed up to visually inspect property. They could have told me that I had 1000’s of dollars of required mitigation work and i would have believed them but they told me all was good and just to get the roof fixed ASAP.
Robert Reyes and his team are HONEST and treated me like family.
Thank you ServPro of Mandarin in Jacksonville FL