Sentara Home Care Services - Covington, Virginia

Welcome to Sentara Home Care Services at 229 N Monroe Ave, Covington, VA

Main Services

Sentara Home Care Services, located at 229 N Monroe Ave in Covington, VA, specializes in providing comprehensive healthcare services tailored to the comfort and convenience of patients in the comfort of their own homes. Their primary focus is on home health care services, ensuring that patients receive the necessary medical attention and support they need to recover or manage their health conditions safely and effectively.

• Home Health Care: Sentara's home health care services are designed to help patients recover from illness, injury, or surgery. Their interdisciplinary team of healthcare professionals, including registered nurses, physical therapists, occupational therapists, and speech-language pathologists, work together to create personalized care plans to meet each patient's unique needs.
• Skilled Nursing: Sentara's skilled nursing services provide patients with access to highly trained registered nurses who can administer medications, monitor vital signs, and provide wound care, among other services. These nurses are equipped to handle complex medical needs in a home setting.
• Physical Therapy: Sentara's physical therapists work with patients to improve their mobility, strength, and flexibility. They develop personalized exercise programs and provide hands-on treatments to help patients recover from injuries, surgeries, or chronic conditions.
• Occupational Therapy: Sentara's occupational therapists focus on helping patients regain their independence and ability to perform daily activities. They evaluate each patient's home environment and provide customized treatment plans to improve functional skills and adapt to any physical challenges.
• Speech-Language Pathology: Sentara's speech-language pathologists help patients with swallowing difficulties, speech disorders, and cognitive-communication challenges. They work with patients to improve their communication skills, swallowing function, and overall quality of life.
• Medical Social Work: Sentara's medical social workers provide emotional support, resources, and guidance to patients and their families. They help coordinate care, connect patients with community resources, and address any psychosocial needs that may impact a patient's recovery or well-being.

Location and Access

Sentara Home Care Services is conveniently located at 229 N Monroe Ave, Covington, VA 24426, in the heart of the city. The facility is easily accessible from major roads and highways, making it an ideal location for patients throughout the region. The surrounding area features a mix of residential and commercial properties, with numerous shops, restaurants, and parks nearby.

• Public Transportation: Patients can access the facility using public transportation. The Covington City Transit bus service operates several routes in the area, connecting Sentara Home Care Services to various locations throughout the city.
• Parking: Sentara Home Care Services offers ample parking space on-site, ensuring that patients and their families have convenient and accessible parking options. The parking lot is well-lit and wheelchair-accessible, accommodating patients with mobility challenges.
• Neighborhood: The facility is situated in the historic downtown Covington area, surrounded by beautiful architecture and scenic views. The nearby Maury River offers opportunities for outdoor recreation and relaxation, while the historic downtown district features a vibrant mix of shops, galleries, and eateries.

Featured Characteristics

Sentara Home Care Services is committed to providing high-quality, compassionate care tailored to the unique needs of each patient. Some of the facility's featured characteristics include:

• Wheelchair Accessibility: The facility is designed to be wheelchair-accessible, ensuring that all patients can navigate the space with ease and comfort. This includes wheelchair-accessible entrances, hallways, and restrooms.
• Experienced Staff: Sentara's team of healthcare professionals is highly trained and experienced, providing patients with the assurance that they are receiving the best possible care. The staff is dedicated to staying up-to-date with the latest medical advancements and best practices in home health care.
• Comprehensive Care Planning: Sentara works closely with patients and their families to develop personalized care plans that address each patient's unique needs and goals. These care plans are regularly reviewed and adjusted to ensure that they remain effective and relevant throughout the patient's recovery journey.
• Community Partnerships: Sentara Home Care Services is proud to partner with various community organizations, healthcare providers, and local businesses to enhance the overall health and well-being of the Covington community. These partnerships allow Sentara to provide patients with access to a wide range of resources and support services.

Practical Information

For more information about Sentara Home Care Services and their home health care offerings, patients can contact the facility directly using the following details:

• Address: 229 N Monroe Ave, Covington, VA 24426, United States
• Phone: 540-863-2140
• Website: sentara.com
• Hours of Operation: Monday to Friday, 8:00 AM to 5:00 PM. Please note that home health care services may be provided outside of these hours, depending on the patient's needs and care plan.
• Payment Methods: Sentara Home Care Services accepts various payment methods, including credit cards (Visa, MasterCard, American Express, and Discover) and debit cards. They also work with many insurance providers to ensure that patients have access to affordable, high-quality care.

Positive Aspects from Reviews

Sentara Home Care Services has received an average rating of 3.7/5 stars from 3 reviews on Google My Business. Some of the positive aspects highlighted by patients in their reviews include:

• Professional and Caring Staff: Patients consistently praise the compassionate, professional, and knowledgeable staff at Sentara Home Care Services. Many patients express their gratitude for the personalized care and support they received during their recovery journey.
• Effective Care Planning: Several patients commend Sentara's thorough and tailored care planning, which they found to be instrumental in their recovery and overall well-being. Patients appreciate the collaborative approach to care, where their input and preferences are taken into account.
• Convenient and Flexible Services: Patients appreciate the convenience of receiving medical care in the comfort of their own homes. Sentara's flexible scheduling options and commitment to accommodating each patient's unique needs further enhance the overall experience.
• Clean and Accessible Facilities: When meeting with healthcare professionals at the Sentara Home Care Services facility, patients appreciate the clean, well-maintained, and wheelchair-accessible environment. This ensures that patients can focus on their recovery without worrying about accessibility or comfort.

Sentara Home Care Services at 229 N Monroe Ave, Covington, VA is dedicated to providing high-quality, patient-centered home health care to the local community. With a comprehensive range of services, experienced and compassionate staff, and a commitment to community partnerships, Sentara is an invaluable resource for patients seeking personalized care and support in the comfort of their own homes.

👍 Reviews of Sentara Home Care Services

Ocean B.

5/5

Following my Right Total Knee Replacement Surgery; LewisGale Hospital nurses arranged for me to receive physical therapy through Sentara Home Care Services. I feel very grateful and appreciative for the physical therapy services that I received from Sentara. The admitting physical therapist, Kim, was very helpful, skilled and professional in assessing what my physical therapy needs were. Kim throughly explained what to expect from my therapy and gave clear instructions on how to access care as needed. My therapy sessions were then provided by an excellent physical therapist, Rusty. Rusty PT also demonstrated a high level of skill and professionalism. Rusty gave clear concise verbal and written understandable and helpful instructions. Both physical therapist, Kim and Rusty, were very kind and friendly, making me feel comfortable and relaxed. As a retired Home Healthcare RN CM, I highly recommend Sentara Home Care Services as they have demonstrated to have hired highly skilled, professional and personable therapists. Special thanks goes out to Rusty and Kim.

Sandy F.

1/5

So disappointed with their 24 hour on call care. First off we spent an hour and a half getting a busy signal. We finally pull up the number on Google and it says if you need immediate attention press this number, we did and we were on hold for a couple mins. Finally Sadie answers and said she would have someone call me within 15 mins. They did return the call. I explained what was going on with my Father in law and was told that IF they were to send someone in for assessment that they would send him to the ER. We should cut out the "middleman" and take him to the ER. What The point of home health is to keep them from having to go back to the hospital. You are the middleman, you are supposed to assess and contact the on call Dr. With the symptoms and wait for further instructions. It is not the patient nor the patient's family responsibility to assess the paient. You are the "skilled nursing" facility, That is your job. I will be in contact with Medicare and we will be going with a different home health facility.

D. H.

5/5

I greatly appreciate their compassionate and skillful care.