Senior.com - Rancho Santa Margarita, California

Overview of Senior.com

Based at 29829 Santa Margarita Pkwy, Rancho Santa Margarita, CA 92688, United States, Senior.com operates as a specialized Internet service provider, catering primarily to the needs of senior citizens. With a focus on accessibility and senior-friendly services, the company has established itself as a reliable option in the digital connectivity arena for its target demographic. For those seeking more information, you can contact them directly at 9497131400.

Their website not only showcases their services but also highlights important features such as a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ease of access for all customers, especially those with mobility issues.

Key Features and Location

• Specializes in Internet service provider services tailored for seniors.
• Located in Rancho Santa Margarita, CA, which is known for its retirement communities and warm climate, making it a convenient location for senior clients.
• Facility amenities include wheelchair-accessible parking and entrance, ensuring a comfortable experience for all visitors.

Customer Opinions

Customer feedback on Google My Business reveals that Senior.com has received 4 reviews with an average opinion of 2.5 out of 5. This indicates a room for improvement in customer satisfaction, which could be due to various factors including service quality, customer support, or service reliability.

Recommendations for Prospective Clients

For anyone considering Senior.com, it's crucial to recognize both their strengths and areas needing enhancement. Their commitment to accessibility is commendable, but the average customer satisfaction score suggests there may be room for service improvement. Here are some steps prospective clients can take:

• Research thoroughly: Before signing up, look beyond the average rating. Read individual reviews to understand specific customer experiences.
• Contact customer support: Reach out to Senior.com directly using their phone number to inquire about their services, policies, and any ongoing improvements they plan to implement.
• Test their services: If possible, use their internet service for a trial period to evaluate its quality and suitability for your needs as a senior citizen.

👍 Reviews of Senior.com

hailey L.

1/5

JUST ORDER FROM AMAZON! I do not recommend this company unless you are okay with waiting for awhile to get your products. Apparently they don’t keep their products in a warehouse. They BUY them from other company’s. Because of this my order has been delayed AGAIN. I needed my moblilegs crutches sooner than later. Amazon got it delivered in 2 days. They claim to be a senior care company but then take forever to actually send the products. I need special crutches because of my hips. I have had 3 hip surgeries and I need two more. They unfortunately don’t sell the kind of crutches I need in my town. I had ordered my crutches last week and they still have not shipped it out. They have only created the label.

Charlie M.

5/5

I volunteered to help a 98 year old neighbor whose old walker needed repair, or replacement. I went in and met Jessie the owner. I found him very knowledgeable and helpful regarding what was wrong with the old walker. I left the store today with a nice new blue walker and brought it back to a delighted neighbor. I will spread the word to my friends and neighbors who live in my retirement community. Give them your business, you'll find them honest and ready to offer you great service. Thank you Jessie!

LILY B.

1/5

Very rude representative. I have requested plenty of times to be removed from their calling list but they continue to contact me. I have blocked several of their phone numbers already.

Eleanor P.

3/5

Not helpful