Salud Clinic - West Sacramento, California

Elizabeth T. A.

Office manager is highly discriminatory. I asked to talk with her regarding delas in office visits; firs she talk with me at her door, treated me with rudeness, flat out told that "you have to understand...." trying to make me believe it is okay to wait a long time for a dr. She even went to the extreme is saying that most of the health places makes their patients to wait. Even at the ER I only waited there 30 minutes. maybe she needs strong "how to treat people catalogue and online courses. In my long teaching career never seen such an outstanding woman with no people skills and just discriminates and look down to others. Maybe she thinks that its okay to mistreat people that are coming for health at a low coast clinic.

I have being coming to this place for over ten years and I never experienced and office manager mistreat and being discriminatory with patients. The public that goes to this clinic is highly diverse with a variety of backgrounds and she can not expect will accept her being arrogant and look down people.

Lei M.

I've been going to Salud Clinic for about 1 year now. I really enjoy the appointments I have with Dr. Ghonasgi because she's very attentive and very nice. The staff at the Safe Care Clinic have all been nice to me as well. However, there can be long wait times depending on the day and it can take several weeks to be seen by your preferred provider.

Abdulsattar M.

Lourdes is a professional exceptional customer service skills, efficiency in managing appointments, friendly and welcoming demeanor, ability to handle stressful situations calmly, attentiveness to patient needs, and clear communication with patients, I want to thank you Lourdes!! for the helping me.

jowell B.

I honestly believe any 4-5 star review was staged and paid for. There is absolutely no way any real person would give this place 5 stars, This place is horrible!!!! I went with this office for my prenatal care and it has been the worst experience. If you have a medical issue, it takes 2+ weeks to determine what is wrong and then another 1-2 weeks to be treated. There are NO Doctors only Midwives so if you have something serious going on they will suggest you go to an emergency room. I gave a urine sample once and was called to come back after I made it home because “there wasn’t enough urine”. I have had Kaiser my whole life but suffered a lapse in coverage. I definitely see the difference in care and wouldn’t recommend anyone chose this office.

Jennifer A.

I went here for prenatal care and this place is just an absolute gem! I couldn't have asked for a more caring and knowledgeable team. Every person I interacted with from the midwives to the medical assistants to the admin was just lovely. The midwives are extremely knowledgeable from both a standard medical & holistic care standpoint. I even had the pleasure of seeing one of the Salud midwives in the hospital after I delivered my baby. Everyone seems to genuinely love their work. Truly this place is 1 in a million.

Me A.

My only complaint is that when you get in line to check in is all the receptionists are on phone calls while you're doing so. Other than that from the receptionist (especially Sia) to the pharmacist (especially Mina), from the nurse at the door to the doctor's. I'm grateful to the staff & clinic for their work. I have never seen anyone mistreated, or otherwise. I've had Kaiser, blue shield, & VA but this little clinic I am very happy 😁

Elizabeth A. B.

Although my provider was excellent, is moving away. There is no possibility yet to know who its replacement. All referrals take months of calls and waiting and no calls back either; waiting on the phone is terrible and the calls drops after waiting over 15 min. Many of the agents are quite rude, only few are exceptional. At times of arrival after lunch there is no one as receptionists. Facilities in the waiting rooms are very poor. Sad that for a clinic no funds and training can be seen at all. Provider are excellent but they leave. Nurses and assistances are very caring and they tried their best in answering and completing forms

Tuuurtle

Can have long wait times more often than not, so I would be cautious scheduling any appointments around a work schedule. Good about Covid-19 precautions. I have had a couple experiences where there was an issue with them finding an appointment I had that day but we were always able to sort it out.

There was a time I needed a particular test done and the person in the blood lab said they "didn't do that test", but a month later a provider there was able to order me that test... so that could definitely be improved on.

The midwives and pediatricians I've encountered have been great - in my experience they have been really knowledgeable about things and care a lot about their patients. They also put effort into remembering my child's pronouns.

Overall, pretty good experience and providers that I have encountered are caring and helpful.