RPM Medical Supply - West Palm Beach, Florida

Address: 941 S Military Trl Suite F-9, West Palm Beach, FL 33415, United States.
Phone: 5612530453.

Specialties: Medical equipment supplier.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 4 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of RPM Medical Supply

RPM Medical Supply 941 S Military Trl Suite F-9, West Palm Beach, FL 33415, United States

⏰ Open Hours of RPM Medical Supply

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

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RPM Medical Supply: A Reliable Medical Equipment Supplier

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For individuals and healthcare professionals seeking dependable medical equipment, RPM Medical Supply stands as a noteworthy option. Located at 941 S Military Trl Suite F-9, West Palm Beach, FL 33415, United States, RPM Medical Supply operates with a commitment to providing a comprehensive range of supplies and equipment. Their phone number is 5612530453. While they maintain a modest online presence with no dedicated website, their physical location and dedication to customer service provide a solid foundation for their business.

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Specialties and Product Range

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RPM Medical Supply specializes in serving as a medical equipment supplier. They cater to a diverse clientele, including hospitals, clinics, rehabilitation centers, and individual patients requiring assistance at home. Their inventory typically includes, but isn't limited to, wheelchairs, walkers, hospital beds, mobility aids, patient lifts, and a variety of accessories and consumables. The company’s focus is on sourcing and distributing high-quality equipment that meets rigorous safety standards and regulatory requirements. They understand the importance of reliable equipment for patient care and prioritize offering products that contribute to comfort, safety, and improved outcomes.

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Location and Accessibility

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The physical address of RPM Medical Supply is 941 S Military Trl Suite F-9, West Palm Beach, FL 33415. This location offers convenient access for clients in the West Palm Beach area. Importantly, the facility is designed with accessibility in mind. They feature a wheelchair-accessible car park, ensuring easy access for individuals using mobility devices. Furthermore, a wheelchair-accessible entrance allows for seamless entry into the premises. These features demonstrate a commitment to inclusivity and a desire to serve all clients effectively.

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Customer Reviews and Reputation

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RPM Medical Supply currently holds 4 reviews on Google My Business, reflecting customer experiences. The average opinion received is 3 out of 5 stars. While the average score indicates room for improvement, the reviews highlight both positive and negative feedback. Some customers praise the helpfulness of the staff and the availability of certain equipment. Conversely, some reviews mention issues with product availability, pricing, and occasional delays in delivery. It's recommended that potential clients carefully consider these reviews and weigh them against their specific needs.

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Key Features and Benefits

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Here’s a breakdown of key features and benefits associated with RPM Medical Supply:

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  • Accessibility: Accessible parking and entrance facilities cater to individuals with mobility challenges.
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  • Variety of Supplies: They offer a range of medical equipment to meet diverse needs.
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  • Local Presence: The West Palm Beach location provides convenient access for local clients.
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  • Customer Service: While reviews are mixed, reported positive interactions suggest a willingness to assist customers.
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  • Focus on Quality: The business seems dedicated to providing equipment that adheres to safety standards.
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Recommended Information for Prospective Clients

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When considering RPM Medical Supply, it is advisable to:

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  • Contact them directly via phone at 5612530453 to inquire about specific equipment availability and pricing.
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  • Visit the location to assess the product selection firsthand and discuss individual requirements with a representative.
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  • Review recent Google My Business reviews to gain a balanced perspective on customer experiences.
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  • Confirm warranty information and return policies prior to making a purchase.
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  • Inquire about delivery options and associated costs, particularly for larger or heavier equipment.
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RPM Medical Supply’s dedication to providing accessible facilities and a range of medical supplies makes it a potentially useful resource for individuals and organizations in the West Palm Beach area. However, prospective clients should conduct thorough research and communicate directly with the company to ensure they meet their specific needs and expectations. Further investigation into their sourcing practices and quality control measures would also be beneficial for those seeking a higher level of assurance regarding the equipment’s reliability and safety.

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"summary": "RPM Medical Supply is a West Palm Beach-based medical equipment supplier offering accessible facilities and a range of supplies, currently rated 3/5 based on customer reviews.",
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👍 Reviews of RPM Medical Supply

RPM Medical Supply - West Palm Beach, Florida
Robert B.
1/5

We travelled to Florida from out of state so my daughter could get surgery. We discovered that our daughter temporarily needed a wheelchair so the hospital set us up with this DME supplier. RPM came to the hospital and dropped us off a wheelchair rental. I had asked the person dropping the chair off about the cost and they replied "don't worry, you won't owe anything". A week later I called RPM to verify the cost because I clearly didnt expect it to be free. I felt like the person over the phone was blowing me off. They would not give me a estimate but instead quickly told me, "don't worry, you won't owe anything, insurance has it covered", before quickly hanging up. When we left Florida to come back home, we had RPM come and pick up the rented wheelchair. A few weeks later, I get a $500 copay bill for a purchased wheelchair instead of a rental. RPM for some reason had billed my insurance company for a wheelchair purchase instead of a rental. I have the order sheet that clearly shows the chair being a rental and not a purchase. I called RPM and they recognized that a mistake was made and told us that they would resolve the issue. It's been several months and I keep getting billed a copay of $500 for a wheelchair purchase. I'm really getting tired of having to keep calling them back. I've had to spend a few hours over the phone with the billing department between being on hold, and getting bounced around to different departments to explain the situation. At this point I'm still not sure when the issue will be resolved.

RPM Medical Supply - West Palm Beach, Florida
Chris D.
5/5

Tore my Achilles and needed a scooter for my recovery. It got delivered to my home. Top notch service.

RPM Medical Supply - West Palm Beach, Florida
James K.
5/5

Was referred to this DME supplier by my doctor. The staff John and Kim were fantastic. Walked out with a great fitting ankle brace for minimal expense. They billed my insurance and I was only responsible for a small payment.

RPM Medical Supply - West Palm Beach, Florida
Sam R.
1/5

I was given this place to go to for my insurance company only to be delayed 2 days for the office manager Linda wound up hanging up on me because I was frustrated and upset with them because she got the wrong information I felt like it was a Shakedown my church company I know and they told me what my liability was and they were asking me for more I call them at 8:00 in the morning and they don't get back to me until 11:00 only to give me wrong information they gave me the wrong website to start off with and I sent my personal information to the wrong website because that's what their company operator whoever answered the phone there gave me the website to send them the information only to have to call them back 4 hours and be told that I put it on the wrong website I explained that that's what I was given they gave me finally there right website and then they don't call me back until 3:00 in the afternoon when I informed them that my insurance company closes at 3:30 they call me back and tell me that they missed them and that they'll have to call tomorrow so the next day I call back only to find out that they returned my call at 11:00 telling me that I have to pay 15% which I knew and I even told them that up front but then asked me for $8 a month for whatever I have no idea but after I told her that the information that she has is wrong she hung up on me her name was Linda I would not recommend this place to deal with it all there's plenty of companies that will give respect to a customer especially when she turns to me and says to me well we only had this for 12 hours what do you want you know I think 12 hours is more than enough time to order a knee scooter a lousy knee scooter and in the run around that this place gave me was not justified I don't even give it a

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