REI - Concord, California

Address: 1975 Diamond Blvd Ste B100, Concord, CA 94520, United States.
Phone: 9258259400.
Website: rei.com
Specialties: Camping store, Bicycle repair shop, Bicycle store, Canoe & kayak store, Children's clothing store, Clothing store, Outdoor activity organiser, Outdoor sports store, Shoe store, Ski shop.
Other points of interest: Kerbside pickup, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 373 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of REI

☎️9258259400

⏰ Open Hours of REI

Monday: 10 AM–9 PM
Tuesday: 10 AM–9 PM
Wednesday: 10 AM–9 PM
Thursday: 10 AM–9 PM
Friday: 10 AM–9 PM
Saturday: 10 AM–7 PM
Sunday: 10 AM–6 PM

Discover the Excellence of REI at 1975 Diamond Blvd, Concord, CA

Located in the heart of Concord, CA, REI (Recreation Equipment, Inc.) stands as a beacon for outdoor enthusiasts and shoppers alike. Their store, situated at Address: 1975 Diamond Blvd Ste B100, Concord, CA 94520, United States, is easily accessible and offers a wide array of products and services catering to a diverse range of outdoor activities and needs.

Getting in Touch

For those looking to reach out, REI provides convenient contact options. Their phone number is 925-825-9400, and you can visit their dedicated page on rei.com for more information. The website is user-friendly, offering an online shopping experience along with all traditional shopping conveniences.

What Sets REI Apart

REI is renowned for its specialization in various outdoor-related stores and services:

- Camping store: Essential gear for any outdoor adventure.

- Bicycle repair shop: Ensuring your bike is always in top condition.

- Bicycle store: A vast selection of bikes and accessories.

- Canoe & kayak store: Perfect for water sports lovers.

- Children’s clothing store: Stylish and functional gear for the little explorers.

- Clothing store: Fashionable outdoor wear for all ages.

- Outdoor activity organiser: Planning your next adventure is as easy as one-two-three here.

- Outdoor sports store: Everything you need for your favorite sports.

- Shoe store: Expert advice on footwear for every activity.

- Ski shop: All your winter sports essentials.

Moreover, REI offers exceptional services like kerbside pickup, in-store pick-up, and on-site services, making shopping both convenient and engaging. Their commitment to customer satisfaction is evident in the 4.4/5 average opinion on Google My Business, reflecting a company that truly values its customers' experiences.

Facilities and Payment Options

Customers appreciate the various conveniences provided by REI, such as in-store shopping, wheelchair-accessible car parks, and quick visit options. Payment flexibility is another highlight, with acceptance of credit cards, debit cards, and even NFC mobile payments, ensuring everyone can enjoy the shopping experience to their liking.

Join the REI Family

While there's a $30 membership fee for discounts on certain items, the benefits far outweigh the cost, as evidenced by the positive reviews highlighting knowledgeable staff and outstanding customer service. Whether you're a seasoned outdoor lover or just starting your adventure, REI welcomes you to experience the joy of well-equipped journeys.

We highly recommend visiting REI's Concord store or exploring their comprehensive online platform at rei.com to browse their extensive inventory and plan your next outdoor escapade. Don't miss the opportunity to engage with the friendly staff who truly make the difference. Your next adventure awaits

👍 Reviews of REI

L S.

5/5

We went to REI to get some new hiking boots and a few other items and the REI employee-Jonathan, upstairs in the shoe department was excellent! So knowledgeable of not just shoes but other items we asked about. A+ customer service!!! Thanks Jonathan for your help. We'll be back to shop there again soon.

Grace L.

3/5

Beautiful co-op store! pity you have to buy a $30 membership for the discount stuffs

Darren H.

5/5

What great customer service today from Dasha, whom was so very patient and attentive with my 96 year old mom in selecting new shades. Thanks Dasha!

Abdullah Z.

2/5

Called to ask a quick question about a pick up in store order made online and had someone very unhelpful and snarky answer the phone who’s idea of assistance was, “Cancel the order and pick it up yourself if you need it faster.”

No one is trying to rush you guys, I just want to be able to come in and pick up my order slightly earlier than 30 minutes before store closing.

Usually have a good experience with REI staff but this was disappointing. Treat people kindly please.

Simona L.

5/5

I have had a great experience today at this REI location. I have recently had my tents stolen and I need to get a receipt for 2 of them which I purchased a few years back for my insurance claim. Tim was extremely helpful!
Since the store wasn’t busy at the time, he took the time to search for my purchases and gave me all the info I needed to call the membership care to get a receipt.
It’s awesome to see a young man being so helpful and customer service oriented. Well done!

Dana D.

3/5

REI is only catering to tech workers with lots of money. I'm so sad. I've spent thousands of dollars here 10 years ago. I got pregnant and now my 8 year old is ready for real camping. I've put on weight while working at home and being a mom and the sales person was very much the Pretty Woman "can I help you?" I asked for simple carabineer clips and was dressed down.

I'm not paying 5-10 bucks for a simple clip to hang stuff. Sorry, I've done Whitney, Kiliamanjo, and many solo trips in Sequoia, and Inyo, disappearing for a week or more solo many times. Stop mansplaining.

I've spent probably 15k to 20k at this store in my life and I was mansplained to. I was judged by my weight. I also expect that REI has basics. If I have a trip planned, I go there to get the gear.
But there were no compressed towels, there was limited food, it's like they all like "yay outdoors! Buy from Amazon or pay us in diamonds. Was hoping to get a new filter for my Katadyn.
Horrible experience and it makes me so sad. I'm livid that I cannot get what I need from REI as a one stop shop, cos they want to sell me a Tesla. Really sad. Again, catering to tech workers with lots of money to burn for an image.

Anyone who wants an outdoor trip, should get the gear they need somewhere else. This store is now classist or should I say based on caste.

Horrible. Period.

Jas R.

5/5

I recently visited this store and fell in love. I became a member and since then I've found my new hiking boots, trekking poles, bag and a water bottle. This store has everything you need to explore the outdoors. The vibe in the store is so chill and the employees all very kind.

Bryan S.

4/5

Just a little overbearingly helpful, but great selection, and friendly. I'd still go again and it wasn't a bad experience, just not perfect.