Prompt Care - Orange City, Florida

Address: 1133 Saxon Blvd, Orange City, FL 32763, United States.

Phone: 3868784137.

Website: promptcarefl.com.

Prompt Care

Located at 1133 Saxon Blvd, Orange City, FL 32763, United States, Prompt Care is a medical group that provides urgent care center and emergency care service.

The facility is wheelchair-accessible, with features such as wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet, making it convenient for patients with mobility issues.

Specialties

Prompt Care specializes in urgent care center and emergency care service, making it an excellent choice for patients requiring immediate medical attention.

Other Points of Interest

Other notable features of Prompt Care include:

• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible toilet
• Restroom

Opinions

This company has 126 reviews on Google My Business, with an average opinion of 3.2/5.

Characteristics

Prompt Care is characterized by its wheelchair accessibility, convenient location, and specialized services in urgent care center and emergency care service.

Information Recommended

For patients seeking urgent medical attention, Prompt Care is an excellent choice due to its convenient location and specialized services.

👍 Reviews of Prompt Care

Sara T.

1/5

I went here with NO Insurance..... Told the lady I have no insurance for my child.... Wrote on the paperwork that there's no insurance.... Paid out of pocket because once again there was no insurance. Tell me why this company TWICE tries to bill the previous insurance my child had. Two different times!!!!!!! You're completely in the wrong. Completely unethical and completely unprofessional.. what their doing is insurance fraud. I've spoke to a few different entities and I did report you.

Christina K.

5/5

My son was very grateful his visit was so affordable and the follow up appointment was free! We were visiting Florida and couldn't find an urgent care that took his insurance. Thankfully he was able to be seen get tests done and have his follow up appointment all within 3 days

Jamie K.

5/5

Friendly, caring and knowledgeable staff. Almost no wait time, addressed my symptoms and my concerns. It was a very positive experience.

Ali L.

5/5

Medical assistants are AMAZING ! They are quick and treat you like their own family. Dr. Was quick and caring. Only complaint is the front desk lady is not very friendly .

Lawrence J. H.

5/5

I've gone here more times than I care to admit and every time I've had a good experience. They don't mess around, I've never waited more than 15 mins, and you can tell their staff cares about doing a good job! Dajah & Kelsey are my favorite. If you don't feel good they will find a way to make you laugh & smile. I've been to other clinics in the area and they don't seem to care at all. This place is the opposite of that. I def recommend it.

C C.

1/5

This place is incredibly unprofessional. I signed in and was charged my copay upfront. The lady at the desk left for an appointment and after she left the window was closed as there was no receptionist. I waited and waited and not one person was called back so I left and followed up with a phone call letting them know I left and need my copay refunded. I’m still waiting for a refund. I sent a message and it said Ill get a response within 24 hours but that was a week ago.

milena S.

1/5

I always take my son to this urgent never had a problem until Saturday 1/21/22.I sign him in and the front desk girl didn't even bother to ask me any question .I ask her if they still taking my son insurance ,she stared she will need to ask management .Ten minutes later she comes to me to tell me I will need to pay $99 since she can't check k my son eligibility because is Saturday and the provider line is closed.I work for a health insurance and definitely know the process ,but the way she spoke it seem that she care less ,the expression of her face talking to me was like she was cursing .I took my son to Fish Er they took.very good care of him there .I will never ever go to this urgent care .If management would like to reach to me I am more than welcome to go into more details about this incident. We experienced the worse customer service .

Cynthia K.

5/5

Thank you so much to the staff at this facility! My husband went in for some services on a Sunday and received the utmost respectful and PROMPT service. They still offered smiles on their face, regardless of the cranky patience’s I witnessed in the waiting room giving them a hard time.
All the girls truly cared about his well being!!
Thank you again to Hailee, Maurice & Kristen. Ya’ll are the best!!!