Promises Five Palms - Ormond Beach, Florida

Address: 515 Tomoka Ave, Ormond Beach, FL 32174, United States.
Phone: 8446750962.
Website: my5palms.com
Specialties: Mental health service, Addiction treatment center.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 250 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Promises Five Palms

Promises Five Palms 515 Tomoka Ave, Ormond Beach, FL 32174, United States

⏰ Open Hours of Promises Five Palms

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Introduction to Promises Five Palms

For individuals and families navigating the complexities of mental health and addiction treatment, Promises Five Palms stands as a dedicated and comprehensive resource. Located in Ormond Beach, Florida, this facility offers a supportive and structured environment designed to foster genuine healing and lasting recovery. It’s an establishment committed to providing personalized care, leveraging evidence-based therapies, and prioritizing the well-being of its clients. Promises Five Palms distinguishes itself through its patient-centered approach and a team of experienced professionals dedicated to guiding individuals towards a brighter future.

Location and Contact Information

Promises Five Palms is strategically situated at 515 Tomoka Ave, Ormond Beach, FL 32174, United States. This convenient location provides accessibility for clients traveling from various regions. For immediate assistance or inquiries, individuals can contact the facility directly at Phone: 8446750962. A comprehensive overview of the facility’s services and programs is readily available on their website: Website: my5palms.com. The website also features valuable resources and information about the treatment process.

Specialties and Services Offered

The core focus of Promises Five Palms lies in providing specialized mental health services and a robust addiction treatment center. Their program caters to a wide range of concerns, including substance use disorders, co-occurring mental health conditions (such as depression, anxiety, and PTSD), and behavioral addictions. They employ a multi-faceted approach to treatment, integrating various therapeutic modalities, such as:

  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Trauma-Informed Care
  • Family Therapy
  • Group Therapy
  • Medication Management (in conjunction with a psychiatrist)

The facility recognizes that recovery is a deeply personal journey and strives to tailor treatment plans to meet the unique needs of each client. They emphasize a holistic approach, addressing not only the immediate challenges of addiction or mental illness but also promoting long-term wellness and relapse prevention.

Accessibility and Amenities

Promises Five Palms is committed to ensuring accessibility for all individuals seeking treatment. The facility features:

  • Wheelchair-accessible car park: Providing convenient parking for clients with mobility limitations.
  • Wheelchair-accessible entrance: Ensuring easy access to the facility for individuals using wheelchairs or other mobility devices.
  • Wheelchair-accessible toilet: Offering accessible restroom facilities throughout the premises.
  • Toilet facilities

Beyond these physical accessibility features, the staff is trained to provide compassionate and respectful care to clients of all backgrounds and abilities.

Client Feedback and Reputation

The reputation of Promises Five Palms is bolstered by overwhelmingly positive feedback from its clients. As of today, the company boasts 250 reviews on Google My Business, with an average opinion of 4.6/5. These reviews consistently highlight the dedication of the staff, the effectiveness of the treatment programs, and the supportive atmosphere of the facility. Many clients commend the personalized attention they receive and the genuine commitment of the team to their recovery. Specific comments frequently mention the effectiveness of the therapists, the supportive group dynamics, and the overall sense of hope and progress experienced by clients. A summary of common themes from the reviews indicates a strong emphasis on the facility’s ability to create a safe and trusting environment, facilitating meaningful change.

Key Features and Benefits

Here's a summarized breakdown of what sets Promises Five Palms apart:

Feature Description
Experienced Team A team of licensed therapists, counselors, and medical professionals with extensive experience in addiction and mental health treatment.
Personalized Treatment Plans Treatment plans are tailored to the individual’s specific needs, goals, and challenges.
Evidence-Based Therapies Utilizes proven therapeutic techniques, such as CBT and DBT, to promote lasting recovery.
Holistic Approach Addresses the physical, emotional, and spiritual aspects of recovery.
Supportive Environment A safe and supportive environment where clients feel comfortable sharing their experiences and building connections.

In conclusion, Promises Five Palms represents a valuable asset to the community, offering comprehensive and compassionate care to individuals seeking recovery from mental health challenges and addiction. Their dedication to personalized treatment, accessibility, and client well-being makes them a trusted and recommended resource.

👍 Reviews of Promises Five Palms

Promises Five Palms - Ormond Beach, Florida
Jerry M.
5/5

I’m eternally grateful for the exceptional care and support I received at Promises Five Palms. The therapy team, Adam, Brooke, Barbara, Brenda, and Jill, demonstrated outstanding expertise and compassion, creating a safe and non-judgmental environment that enabled me to confront and overcome my challenges. Their guidance, empathy, and encouragement played a pivotal role in establishing a solid foundation for my recovery.

The technical staff, Bobby J, Renee, Matt, Mike, Gina, Racheal, Kira, and Taylor went above and beyond to ensure my comfort and needs were met, providing unwavering support and assistance throughout my stay.

The culinary team, led by Chef Criss, prepared nutritious and delicious meals that catered to my dietary requirements. Unlimited snacks, soda, tea, coffee, etc.

I was particularly touched by the visits from service animals, notably Dexter, whose presence brought immense joy and comfort to our group, highlighting the significance of connection and compassion.

I was impressed by the medical team's meticulous approach to medication management, which resulted in a significant reduction in my prescription intake from 10 to just two. Their expertise has made a substantial difference in my overall well-being. The nursing team was very fantastic.

Lastly, the alumni program, led by Michael, has provided invaluable ongoing support and community, enabling me to maintain my progress and connect with fellow alumni.

I extend my sincerest gratitude to the entire team at Promises Five Palms for providing me with the tools, confidence, and support system necessary for a successful and fulfilling life in recovery. I highly recommend Promises. This was the best decision Ive ever made.

Promises Five Palms - Ormond Beach, Florida
Shannon H.
5/5

Promises 5 Palms met my expectations tenfold. From the moment I got there Lesley & Ronda they greeted me with open arms and respect. They made me feel warm and welcomed. I came to promises for substance abuse and mental health treatment and that's just what I got. The facility is clean and organized the groups are engaging and informative. There positive approach to treatment keeps you going when you feel like giving up. The counselors truly listen to what you say and respond with empathy and love. I will recommend this facility to anyone and everyone I come in contact with that wants help. I have made forever friendships and I'm learning so many things about myself. The food is amazing. You get your own room which became my own personal sanctuary. (Pictures Below) I have not one negative thing to say about promises. Thank you for being a part of my recovery I'm looking forward to outpatient.

Promises Five Palms - Ormond Beach, Florida
Walker L.
5/5

My stay at 5 Palms / Promises was extremely helpful. I came in with no hope, and left with a new direction and desire to get better. The staff is super kind and helpful, treatment plans are flexible, facility is clean and spacious, and the food is great. The therapy helps you learn to utilize strengths and improve weaknesses.

Promises Five Palms - Ormond Beach, Florida
Schtele F.
5/5

If you are contemplating the possibility of treatment then, You Need treatment…The experience I have had at 5 Palms was nothing short of life changing. I resisted complete acceptance of my critical need for help for some of my time at Promises. Eventually the staff, fellow residents and the DBT program succeeded in gifting me the ability to not only see what pieces I was missing, but gave me the understanding and tools necessary to successfully end my dangerous behaviors, addictions and mindset.
I recognize that my stubbornness and critical thinking can be a challenge to recovery. If I can overcome such strong roadblocks so can you. I want to communicate to all potential clients that my experience was successful only because of the combination of the staff, DBT, residents and the environment that exists at Promises 5 Palms.

Promises Five Palms - Ormond Beach, Florida
John L.
5/5

If sobriety is what you truly want for yourself and you are willing to put in the work, whether groups, therapy etc… 5 palms has done wonders for me in 30 days and has plenty of resources for after. If your reading this and really want this change, this place is a great start to a long road of recovery.

Promises Five Palms - Ormond Beach, Florida
Alice K.
5/5

There’re not enough good things I can say about this place and it’s staff. The whole experience changed my life…saved my life actually. I went hesitantly and was so homesick at first…it definitely took me awhile to acclimate but their professionals and my peers made everything much easier. I think about Five Palms ALL OF THE TIME. I treasure my experience there and often wish I could go back simply to experience that special community feeling that can only come from a place this special with compassionate, dedicated people. I miss y’all terribly and am so appreciative for all that you continue to do. Thank you, thank you!

I’m attaching some recent pics of me actually enjoying life! Joy evaded me for far too long. It feels good to feel good again 🥴💃🏻

Promises Five Palms - Ormond Beach, Florida
Seaira H.
5/5

This facility has literally saved my life. I could not be any more grateful for the team behind it all and the community I have built! Hardest, but best decision I could have made is coming here for treatment.

Promises Five Palms - Ormond Beach, Florida
Carla S.
5/5

I had a life changing experience going to five palms. When I went I was lost and felt all alone. I felt life was not worth living for. My stay there taught me that I wasn’t alone. There were others just like me struggling. I had a fabulous therapist who helped me overcome my depression and deal with issues I didn’t know existed. I left there with a toolbox filled with coping skills to succeed in life. I learned about boundaries and how to respect myself and be grateful for each day. Everyone was so kind and helped in their own way in my recovery. The kitchen staff prepared delicious meals and the cleaning staff kept the facility clean. No one job was less important in my recovery than the other. The therapist, nurses and bht were all very kind and professional. I could not speak more highly. I was there just over two years and I am still doing amazing. I am very involved in Nami. I do a lot of volunteer work for them. And that was because I learned about them from 5 Palms. I have filmed my story of recovery, I publicly speak, do podcasts and am now linking up with an addiction nonprofit. This all would never of happened if it was not for 5 Palms. They have really changed my life. I am thankful for them everyday.

Go up