PREFERRED HOMECARE - Payson, Arizona

Preferred Homecare, located at Address: 119 W Aero Dr, Payson, AZ 85541, is a well-known establishment that specializes in Medical equipment supplier, Home health care service. They offer a range of home health care services, and are equipped to provide medical equipment to those in need.

One of the standout features of Preferred Homecare is their commitment to accessibility. They have a wheelchair accessible entrance and wheelchair accessible parking lot, making it easy for individuals with mobility challenges to access their services. This is an important consideration for those who require home health care services, as it ensures that they can easily access the care and equipment they need.

Preferred Homecare has received 15 reviews on Google My Business, with an average opinion of 2.6/5. While this may not be the highest rating, it's important to note that each individual's experience with home health care services can vary greatly. It's always a good idea to read through the reviews and consider the experiences of others when choosing a home health care provider.

When it comes to choosing a home health care provider, there are a few key factors to consider. First and foremost, it's important to choose a provider that is licensed and accredited. Preferred Homecare is a reputable establishment with a long history of providing quality home health care services.

Another important consideration is the range of services offered. Preferred Homecare provides both medical equipment and home health care services, making them a one-stop shop for those in need. This can be especially convenient for those who require regular medical equipment or ongoing home health care services.

Location is also an important factor to consider. Preferred Homecare is conveniently located at 119 W Aero Dr, Payson, AZ 85541, making it easily accessible for those in the area.

Reviews of PREFERRED HOMECARE

raymond schultz

2/5

After open heart surgery, nebulizer was delivered to my house in Payson, was told no charge insurance covers it. 6 months later I get bill from Lincare (preferred homecare) for a rental fee! Impossible to get a person at 480# or 888# I gave up after waiting for 45 minutes for rep to answer (billing and every other dept) they were closed. Had answering service. Ridiculous way to operate a company.

Keanna P

5/5

Joyce and Kym are very kind and professional. They have extremely limited staff in Payson (i.e. two employees, one of which is being trained), and so I greatly appreciated how these gals were able to do everything in a timely matter with smiles on their faces!

RC Cristner

1/5

The lack of customer service is horrible. They do not return calls, they don't inform providers that an employee who receives direct faxes has left, so patients go without. They would rather a patient die than to do actual work. its all about the money and not patient health. This is after 12 years of working with them as I have no choice. In fact, what they have refused, I was able to get with 24 hrs of moving to another states - same records.

Vicki Justin

1/5

The customer service is beyond horrible. It took me 25 hours to recieve a new oxygenator after mine quit working. I was close to running out of bottles. I guess they don’t care if you run out. Pretty serious when your life depends on oxygen. If I could get supplies somewhere else I would.

MARY WENDLAND

5/5

I went on a 3 day vacation to Payson on June 7 not realizing how much the change in altitude from Phoenix would affect me. I had only brought along 3 small portable oxygen tanks for the three days. By the second morning there, I needed a lot more oxygen. I called the Preffered office in Kingman and spoke to Chris who was able to set up a lot of portable oxygen to be available for me in Payson. He kept me apprised over hours of the arrival of my oxygen. Even tho there is only one employee in Payson, namedJoyce, I got my oxygen. Joyce went above and beyond, around her daily deliveries to personally help me get more oxygen from the warehouse. I am forever grateful.

lucinda scheer

5/5

I had to go to payson Arizona to take care of my dad after a medical emergency which is two hours from home. I ran out of oxygen while there. The lady working here I think her name is Joyce was so kind and had me set up the same day. I wish I got this service at home. This lady gives preferred home care a good name. God bless her. Thank you.

Gloria Meinhart

4/5

The person that answers the phone is unable to communicate well. She assumes you already know how their system works, and is unable to change her responses to clarify her answers when they do not make sense. ...later we met with Joyce whom delivers purchased medical gear and apparently orders and runs this location. She was wonderfully helpful and adapted to our schedule. Communicated clearly and provided a pleasant experience.

Donna Schobert

1/5

Horrible customer service, one of (if not the #1) most inept business's i've ever dealt with. Preferred needs to think seriously about hiring qualified people, before they lose more customers. I will be reporting them to the BBB.