Pet Supplies Plus Pelham - Hoover, Alabama

Pet Supplies Plus Pelham: A Comprehensive Guide

Pet Supplies Plus Pelham stands as a premier destination for discerning pet owners in the Hoover, Alabama area. Located at 1928 Montgomery Hwy, Hoover, AL 35244, United States, this establishment offers a comprehensive selection of pet supplies and dedicated services, catering to a wide range of animal companions. With a readily accessible phone number: 2059789788 and a user-friendly website: petsuppliesplus.com, prospective customers can easily access information and initiate their shopping experience.

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Store Highlights and Services

Pet Supplies Plus Pelham distinguishes itself through a commitment to quality and customer satisfaction. The store’s specialties include a vast array of pet supply necessities, from premium food and treats to comfortable bedding and engaging toys. Beyond the traditional retail offerings, they provide a variety of convenient on-site services, fostering a one-stop-shop environment for pet owners. These services include kerbside pickup, allowing for hassle-free order fulfillment, and delivery options expanding their reach to customers who prefer the convenience of home delivery. Furthermore, the store offers in-store pick-up for orders placed online, streamlining the purchasing process. Recognizing the demands of busy schedules, same-day delivery is available for qualifying orders, ensuring timely access to essential supplies. The store’s commitment to accessibility is evident through its wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that all customers can enjoy a comfortable and convenient shopping experience.

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Customer Experience and Reputation

Pet Supplies Plus Pelham has garnered a strong reputation within the community, reflected in its impressive 598 reviews on Google My Business. The average opinion: 4.5/5 underscores the positive experiences shared by numerous customers. Feedback consistently praises the knowledgeable and helpful staff, who demonstrate a genuine passion for animals and a dedication to assisting customers in finding the perfect products for their pets. Several reviews highlight a particularly skilled groomer, Toni, who has earned the affectionate title of “heaven-sent” by many pet owners. Her expertise and patient approach are particularly appreciated, as evidenced by testimonials regarding her ability to work effectively with even the most challenging animals. Another frequently mentioned aspect of the store’s success is the availability of specific pet food, such as Redford, which is a favorite among many long-term customers. The store’s loyalty program, accessible through their mobile app, also receives positive attention for its rewarding coupons and promotional offers.

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Key Features and Amenities

To further enhance the shopping experience, Pet Supplies Plus Pelham accepts a variety of payment methods, including cheques, credit cards, and debit cards. The store’s layout encourages a quick visit, allowing customers to efficiently browse and select their desired items. The friendly and approachable atmosphere contributes to a pleasant shopping environment. The store’s commitment to providing a comfortable and accessible space is evident in its widespread adoption of amenities designed to meet the needs of all customers. The rewards program, coupled with the convenience of online ordering and delivery, positions Pet Supplies Plus Pelham as a leading choice for pet owners seeking quality products and exceptional service. The store’s dedication to offering a wide selection of pet supplies ensures that customers can find everything they need to keep their furry, feathered, or scaled companions happy and healthy. It’s a place where pet owners can reliably find the best products and services, supported by a team dedicated to animal welfare.

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In summary, Pet Supplies Plus Pelham offers a comprehensive and customer-focused approach to pet supply retail. Its convenient location, diverse services, and positive reputation make it a valuable resource for pet owners in the Hoover area.

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"summary": "Pet Supplies Plus Pelham is a well-regarded pet supply store offering a wide selection of products, convenient services like curbside pickup and delivery, and a strong customer focus, boasting an average rating of 4.5/5.",
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👍 Reviews of Pet Supplies Plus Pelham

Peggy H.

5/5

Toni in the bath/grooming section is heaven-sent. She is a natural with my pittie, so patient, enthusiastic, and she does an excellent job all round. Sable even had purple toenails when I got her, which I loved! Thank you Toni!

Robin S.

5/5

Love the deals and they are the only pet store that carries my dog food. (Redford) my dog is almost 13 now and she loves the Redford food and treats! Also, the rewards on the app earning coupons is always a huge plus!! Overall best pet supply store to shop at.

Linda C.

5/5

Toni is so good with my toy poodle. Patient and loving through the process. The best part is I get to watch to make sure my dog is ok. Best place and groomer ever!!!!

Morgan S.

5/5

I highly recommend this pet store. Their employees are knowledgeable and kind. They love my dog and treat him like royalty every time we walk in. They even go to the trouble to open new bags of treats that do not contain chicken since he is allergic to chicken. They do this so he can still get a treat. I also recommend this place for bathing. They just did an awesome remodel. This remodel of the bath area made it a lot easier and smoother. This was the easiest and smoothest bath I’ve ever given my dog.

Mrs. N. G.

5/5

Thank you for the summer cut for SheRa! She loves it!

Lynda J.

5/5

Best dog groomers I have ever found in Pelham. Very professional and excellent at what they do.

Theresa N.

5/5

Lots of my questions answered by Kimber & Grace regarding my new fish aquarium. These girls are very knowledgeable and so helpful!

Tami G.

4/5

I typically find going to this store is worth the trip! Today I found small bags of high quality dog food in a clearance section! Very helpful! I found a variety of items on sale and I had a good coupon too! I got two bags of food and two chew sticks and felt I paid a fair price! Workers were friendly.