Pediatrics - Mercy Medical Group - Citrus Heights, CA - Citrus Heights, California

Facilities and Accessibility

Mercy Medical Group is committed to ensuring that all patients, including those with mobility issues, have a comfortable experience. The clinic boasts a wheelchair-accessible car park, an accessible entrance, and wheelchair-accessible toilets. This attention to detail ensures that everyone receives the care they need without barriers.

Appointments and Reviews

It's advisable to make an appointment in advance to secure your preferred time slot. Regarding customer feedback, the clinic has garnered mixed reviews on Google My Business. Two observations stand out: praises for the medical staff's attentiveness, particularly highlighting Dr. Michelle Kelly-Matteson, and concerns about the receptionist's demeanor. These experiences underscore the importance of having a positive interaction from the start.

Average Opinion and Recommendations

The average opinion scored is 2.5 out of 5, indicating a room for improvement in certain areas. While this may not reflect the full spectrum of patient experiences, it's crucial for prospective visitors to consider these insights. The clinic’s combination of specialized pediatric care and accessible facilities makes it a decent option, but potential patients should weigh their own experiences and reviews.

Considering the Mercy Medical Group's commitment to pediatric care, coupled with its convenient and accessible location, it presents a viable option for families in Citrus Heights. However, given the mixed reviews, it might be beneficial to contact them directly through their website or give them a call to ask about specific services and attendances policies. This proactive approach ensures you have all the necessary information before visiting, making your experience as smooth and worry-free as possible for both you and your child.