Partnership HealthPlan of California - Fairfield, California

Overview of Partnership HealthPlan of California

Partnership HealthPlan of California (PHC) stands as a prominent health insurance provider dedicated to serving the diverse needs of California residents. This organization focuses primarily on offering health coverage options, particularly within the Medical Group specialty sector, catering to individuals and families seeking comprehensive healthcare solutions within the state. PHC distinguishes itself by emphasizing accessibility and community engagement, aiming to provide support and resources for those navigating the complexities of health insurance.

Core Services and Focus

PHC's central area of expertise revolves around health insurance plans designed to meet various needs. While specific plan details are best explored through their official channels, the overarching focus remains on delivering affordable and accessible coverage. The organization operates within the framework of the California healthcare landscape, adhering to state regulations and contributing to the broader mission of improving healthcare access throughout the state.

Physical Presence and Location

For individuals seeking to engage with PHC directly, a physical office location is available in Fairfield, California. The Address for this facility is clearly defined: 4665 Business Center Dr, Fairfield, CA 94534, United States. This specific location serves as a tangible point of contact for members needing face-to-face interactions, inquiries, or assistance regarding their policies. Its placement in Fairfield makes it accessible to a defined regional population.

Contact Information and Resources

Communication with Partnership HealthPlan is facilitated through multiple channels. The primary contact number is listed as 8008634155, allowing members to reach out for support, clarification, or enrollment assistance. Additionally, comprehensive information can be found online at their official Website: partnershiphp.org. This digital platform likely contains detailed plan information, member portals, FAQs, and other valuable resources necessary for policyholders and potential enrollees.

Accessibility Considerations

Demonstrating a commitment to inclusivity, the PHC facility in Fairfield is equipped with accessibility features. These include a wheelchair-accessible car park, ensuring convenient access for individuals with mobility challenges. Furthermore, the premises boast a wheelchair-accessible entrance and a wheelchair-accessible toilet, highlighting the organization's dedication to accommodating all members and visitors. Standard toilet facilities are also available. These features are crucial for ensuring that everyone, regardless of physical ability, can access the services and information offered.

Customer Feedback and Reputation

Understanding the experiences of other members provides valuable context for potential customers. Partnership HealthPlan of California maintains an online presence on Google My Business, where it has accumulated 64 reviews from customers sharing their experiences. The Average opinion reported across these reviews is 2.3 out of 5 stars. This rating suggests that while the organization provides necessary services, there may be areas where customer satisfaction could be enhanced or where members have encountered challenges requiring attention.

Overall, Partnership HealthPlan of California positions itself as a health insurance provider with a focus on serving California residents. Its physical location in Fairfield offers a point of direct contact, complete with accessibility features for diverse needs. Potential members can explore plan details and access support through their website or by phone. While customer reviews indicate a mixed reception, the availability of direct contact and accessibility features provides avenues for engagement and support for those choosing their services.

👍 Reviews of Partnership HealthPlan of California

jo Z.

1/5

This is one of the worst agencies. Most of The customer service representatives work here Arrogant and will make you feel belittled. If I could give a half a star or a negative star, I would give it because that is what they deserve. I feel sorry For the very little number of people who actually are working well there. Whoever heads that department should consider retraining staff! So much arrogance and disrespect! It’s appalling.

Jess Z.

1/5

I'm rating you based on your transportation services- Silver Lining. They cancelled without calling me. They even had the audacity to LIE saying the driver knocked. We waited and now my appointments are being cancelled.

Lori T.

5/5

Schedulers are wonderful, professional, so helpful! Transportation company's have been the same. On record there is one Transportation company I will not use. Kudos Partnership!

Juliette O.

1/5

They don’t call me back for the program it rings for one sec then hangs up I think there hanging up on me on purpose now .. they sent me one Walmart giftcard for the program but now they ignore me

Katie T.

5/5

Nurse care coordinator Ericka Conner has been a great help for everything I have medically needed since my health insurance switched from anthem Blue cross to PlanPartnership health plan of California, Ericka has made sure nothing is undone and if it is undone like pain management she made sure I got into another one that would take me take my health insurance, they did, or to make sure nothing is overlooked, also Member service has been great too. Ericka is a great asset to PlanPartnership health plan of California I feel blessed and grateful.

Kevin M.

1/5

Don't believe the good reviews here. Im sure PHP is paying for them. The single worst most incompetent and mind you rights violating health plan that maybe has ever existed. Purely in it for profit at the expense of patients health & rights. Grossly incompetent at all levels of organization.

If you are trying to see a specialist or get a primary care physician call their care coordination team and state you are legally requesting an appointment within 15 or 10 days respectively (from date of calln) If they don't provide an appointment in those windows immediately file a grievance. Demand it be expedited. Then immediately file a complaint with DMHC. After some time request a state fair hearing if nothing has changed.

Karma W.

1/5

There transportation department sucks, each representative gives you a different reason as to why there delayed. Apparently if you have trips after Jan 1 they are on the automated system but tell the grievance department that they are doing it manually but then why are people that just filed gas reimbursement getting funds already but some of us have been waiting 8+ months

Margaret S.

1/5

I didn’t think healthcare could be worse in Placer county than in Sacramento. Medi-cal with always be a hoop jump when it comes to care but partnership takes the cake being the worst insurance I’ve had by far. I’ve tried since May to get a new patient appointment and they have no available appointments. Apparently they book 3 months out at both facilities I’ve tried to be seen at and they never have anything available. If you need help fast stay on Medi-Cal in Sacramento. Partnership in Placerville sucks.