ParkTree Community Health Center - Pomona, California

The ParkTree Community Health Center is a reputable healthcare facility located at 1450 E Holt Ave, Pomona, CA 91767, United States. You can reach them by phone at 9096307927 or visit their website parktreechc.org. This community health center offers a range of specialized services, including a dental clinic, medical clinic, and dental services provided by a dentist. Additionally, they offer several facilities for their patients, such as wheelchair-accessible parking, entrance, and restrooms. Appointments are recommended, and they provide free or low-cost care based on individual circumstances.

Especialidades y servicios

• Community health centre
• Dental clinic
• Dentist
• Medical clinic

Facilidades y comodidades

• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible toilet
• Toilet

Opiniones y promedio

This healthcare facility has received 120 reviews on Google My Business, with an average rating of 2.3/5.

👍 Reviews of ParkTree Community Health Center

Chris P.

1/5

Wed April 2 2025 I had a appointment at 240pm wasn't seen till like 3:45pm tried to schedule a follow-up for Ontario and tried telling me my primary doctor is someone I never saw before and that I have to go to Ontario to be seen. Uh my primary is here in Pomona I know the name of My doctor. "What it's 10 minutes down the road you can't just go there?" I don't drive nor do I have a car Foothill Transit doesn't enter Ontario CA I take the bus this is my doctor 1450 E Holt been coming here since Park Ave and 7th Street the old public health building. I never been to Ontario office. Finally after arguing about it they finally get it that perhaps it's a mistake and I'm assigned to Pomona 🤦🏼‍♂️ that's what I'm trying to tell you people All along. I got two appointments in Pomona so Time will tell what happens. Might be round 2. Lack of customer service skills and communication Big time. Don't they even check with La Care before giving out appointments They would see 1450 E Holt Ave primary clinic 🤦🏼‍♂️ give me a 🤬 break 💔 people. I didn't change it. You people did. No Wonder all the negative reviews. Unfortunately only one that takes my insurance.

Robert C.

5/5

My Doc is the best doctor I've ever had. Dr Maler he truly loves his work, and is so caring. He even called me on a Sunday to see how I was doing. THE BEST

Adriana R.

1/5

My fiance has cancer and medical switch his medical plan, so he had to see a primary there. Not only we didn't see a primary and was seen by an intern but hey lied to us about everything related to my fiancé's condition. Even the nurse was rude and gave us an attitude. The worse place! Unfortunately he still has to go there until his medical plan finds him another primary! 😔

Patricia G.

5/5

My friend goes there, 🏥 but they are so nice, especially the staff and most definitely the Dr. It's pleasant, I help out my friend being a caregiver, Iike going, not primarily Dr. But I truly like it.
I Love the dentist 👍🏼🦷 and assistant he had, he also had a good character, smiled every time I saw them, I think he was Chinese nationality that I remember, staff was pretty ok, but I loved this place, recommended to a few friends after someone recommended to me, I loved it! Thank you Dentist for the great service with my teeth, I truly felt at home.

Sue W.

1/5

When I was there they ran test. They didn't tell me right away that I had a UTI, and that I needed a blood transfusion. It wasn't until I went in for another visit that a nurse explain to me, that I was supposed to have an blood transfusion due to excessive bleeding from fibroid tumors and an enlarged uterus. I would never trust them again! They don't even deserve the one star.

Gaby R.

3/5

I’ve been going here for well over a year now and seeing multiple doctors for different health issues. I have never experienced any issues until yesterday. I arrive early for my 4:10pm Chiropractor appointment this time. I arrive just after 3:50pm. Greet the girls at the front desk and sign in. While waiting for my appointment another patient arrives and mentions he is there to see the Chiropractor in which they tell him he is late, his appointment was at 3:40pm, but they will go ahead and reschedule him to 4:00pm. Mind you it is just after 4:00pm. Not long after they call his name roughly around 4:06pm to see the Chiropractor (my appointment is at 4:10pm). At this point I bring it up to their attention that I was next to see the Chiropractor. I was here sitting in the waiting room, and he had just arrived. They informed me he was re-scheduled, to which I reply I was aware since I had been there the entire time when he arrived late to his appointment, and they completely jumped and bypassed me. They apologized and said they don’t know why the young lady set him up before me. I asked to speak to their manager but was told they were in a meeting. I asked how I can put in a complaint; they gave me a form to fill out for my complaint. By the time I was finally called in to see the Chiropractor, it was well past my appointment time. He apologized for the inconvenience and told me he had no idea I was even there waiting for him. He proceeded to show me his monitor where it depicted that I just barely been sign in two minutes ago. He also mentioned that it wasn’t the first time and a few other patients had gone through the same thing. So, the issue here lies with the girls up at the front desk. They are not doing their work effectively and are neglecting the patients. Instead of sitting around joking and gossiping, they should be checking in the patients or at least learn to multitask to where work can still be fun for you, but you follow through with your job. When I was done with my appointment, I asked if the manager was available now, and was informed they still weren’t. I ended up leaving and I hope my complaint form actually gets turned into to management but you never know, it could end up in the trash.

Maria C.

1/5

I swear these people hope you will die. They don’t answer the phone. They don’t provide information. They don’t call you even when you have an appointment. They will hang up on you. They will hold onto your medical information and refuse to release it to you. They also will not listen to you and negligently prescribe medication that will put you back into active addiction and not solve the health issue. Be prepared to wait months for a referral and then months to get an appointment at the referral place…only for them to cancel your appointment without informing you. They should be absolutely ashamed.

Holly A.

2/5

They have some good providers at Parktree, but unfortunately scheduling appointments and communicating with the office. People can be virtually impossible. Sometimes I stay on hold for long periods of time and get hung up on pretty much on a regular basis and they have had problems with their phone has been out for months, so unfortunately, I’m going to have to write this place pretty low because if you can’t communicate to get through to your doctor, it affects your healthcare immensely.