Optum - West Carson - Carson, California

Monica

Please don't go to this clinic. The nurse practitioner called Diana albidres. Was extremely cruel. She asked for my medical information decided to prescribe another medication. Now I'm educated I am aware of different medications. Told her I was in pain. I needed Ibprofen. She wanted to give me a mind altering meditation. I told her please just prescribe 600 milligrams of IBUPROFEN. She tells me look I already told you what I can prescribe. You can go purchase the medication at cvs on your own. Then the CNA. Takes my blood pressure. I asked her please can you draw my blood. For lab work. The incompetent CNA tells me oh I didn't know you wanted that not everyone wants to get poked by a needle omg. I told her obviously I do that is why I'm here in the first place. Then she accidentally gets confused on the terminology looking for the correct clinic to I've me a referral. I call the place they tell me we are a kidney specialist. We are not a rheumatology clinic. ? Wow at that point I'm upset. Felt like crying. Then I come back. I side I ask to speak to the nurse asked her what her credentials were she told me you don't need to insult me. And proceeded to ignore me. Then the receptionist is also incompetent I asked her why did customer service set me two appointments on the same day. She didn't know how to answer I told her listen I have fibromyalgia she tell me oh I don't know what that is. I'm not familiar with medical terminology. Ugh most people know what that is. I think I might get lawyer file a medical malpractice suit against them.