Optum - Harbor - Santa Ana, California

Address: 3501 S Harbor Blvd, Santa Ana, CA 92704.
Phone: 149292300.
Website: optum.com.
Specialties: Medical clinic.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Accepts new patients, Appointments recommended, On-site parking.
Opinions: This company has 63 reviews on Google My Business.
Average opinion: 3/5.

Location of Optum - Harbor

149292300

Optum - Harbor is a medical clinic located at Address: 3501 S Harbor Blvd, Santa Ana, CA 92704. This establishment can be easily reached by phone through this number: 149292300. If you prefer to obtain information through their website, you can visit optum.com.

In terms of their specialties, Optum - Harbor is known for providing general medical services. This clinic has several features that patients will find convenient, such as a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom. Additionally, they have restrooms, accept new patients, recommend appointments, and offer on-site parking.

According to 63 reviews on Google My Business, the average opinion about Optum - Harbor is 3/5. This score indicates that there is room for improvement but that patients have had positive experiences overall.

Other points of interest about Optum - Harbor include:

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Accepts new patients
Appointments recommended
* On-site parking

Reviews of Optum - Harbor

Julietta Michell

5/5

Just want to let the Infusion center know much they are appreciated! Office young lady in their office and Nurse Amy are so compassionate and professional . Love how much they give over and above to help us , the patient. I was feeling really bad today before I received my infusion and told Amy how hard it was for me to get through to my doctors office. She went and got through and had the doctors office call me ! Wow ! What a blessing she is .Thank you Amy and staff. ?

Denise Guzman

1/5

Oh no!!!! I wanted a doctor closer to my job and not I’m regretting to think about changing to these doctors!! I’m not one to stay with a doctor that won’t give 100% of their time with me To just see me so quick and send me off!! I want a doctor that will have the time for me and so far I haven’t been able to fund one like that! Do all doctors think the same like if their patients are just money and not people

Mark Barrus

5/5

The staff is very nice and I really like my doctor. They got me in same day I really appreciate it

Karen

5/5

I am a patient here of Dr. Santiago & Dr. Natla and let me just say they are amazing! They are kind, super knowledgeable, and definitely care about their patients. I appreciate Emily MA (Dr. Natla's MA) and Dr. Santiago's MA I believe Veronica. The portal is not its best but the care I have received over the years is great!

Staci Mensen

1/5

Run away! This place is a logistical nightmare. After waiting weeks to see a specialist as recommended by my GP (also at Optum) they cancelled my appointment the night before because “that doctor doesn’t cover that issue”. Optum is an awful excuse for patient care.

Brittany Yanagihara

1/5

Optum is one of the most disorganized healthcare clinics in all of SoCal. There are no set standards for anything: insurance eligibility, appointments, even billing. No one is on the same page, because there is a huge lack of disorganization and miscommunication.

Optum has the wrong number on my file--which I have changed a total of 8 times--and will call my mother, who is in Optum but has a different insurance. They will also send my medical documents to her house--this is against the confidentiality standards! I had to talk to a supervisor, who dismissed the issue claiming that it was "an error in the computer system."

I've made appointments on the phone, then show up on my appointment date and they claimed I had no appointment. This has happened to me 3 times.

The OBGYN doctors, specifically Dr. Nguyen, are horrible. They don't explain any procedures and will say derogatory comments during women wellness exams.

Truly Optum is completely disorganized and a horrible healthcare clinic. Dr. Cheu is the only good doctor here and my reason for staying with this shitshow for the past 10 years.

When I called customer service, I got transferred 4 times and was on the phone for an hour, but only talked with a representative for 15 minutes.

Do not come here. The entire organization--even at the corporate level--is disorganized. I'll be surprised if they last the next few years. They do not care about patients, how to run a business, or the feedback from anyone.

rozalyn silva

1/5

Dr.Phillip Cheu is supposedly my primary doctor but will not help control my Sjorgens syndrome. Even being seen by a specialist he will not prescribe any drugs needed for my sjogrens while my specialist is unavailable. Worst experience and this happened 2 different times. He will not take the time to look at my history to know that the drug that I was asking for is needed for my salivary gland inflammation. Ever since COVID happened this doctors office have went down in my experience. Losing the best doctors. They will be losing a patient soon.

anthony orozco

1/5

I'm a first time father and this clinic is no help at all, they did the run around about sending some necessary paper work to our new clinic and we eventually had to call the state because they weren't helping at all. But we come to find out that they drew blood to early for her 2nd trimester so the test was invalid and now it's to late to take the test again because it's supposed to be done 15-20 weeks in. Why didn't they call and tell us? Why did we have to call the state and find out for ourselves. Worst clinic ever I don't recommend ever putting your trust in them.