Northwest Family Health Center - Orlando, Florida

Address: 5844 N Orange Blossom Trl, Orlando, FL 32810.
Phone: 4076021100.
Website: nwfamilyhealth.com
Specialties: Medical clinic, Family practice physician.
Other points of interest: Language assistance, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, LGBTQ+ friendly, Appointment required, Appointments recommended.
Opinions: This company has 33 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Northwest Family Health Center

Northwest Family Health Center 5844 N Orange Blossom Trl, Orlando, FL 32810

☎️4076021100

⏰ Open Hours of Northwest Family Health Center

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

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Northwest Family Health Center

Located at 5844 N Orange Blossom Trl, Orlando, FL 32810, Northwest Family Health Center is a medical clinic that specializes in family practice physician care. With a focus on providing comprehensive and personalized healthcare services, this clinic strives to build strong relationships with its patients.

The center offers a range of services and facilities to cater to the diverse needs of its patient population. Some key features include language assistance, wheelchair accessible entrance, parking lot, and restrooms, ensuring accessibility for all. The clinic also prides itself on being an LGBTQ+ friendly space, providing a welcoming environment for everyone.

To ensure timely and efficient care, appointments are recommended, though walk-ins may be accommodated based on availability. The clinic's commitment to quality healthcare is evident in its efforts to maintain a comfortable and inclusive atmosphere.

With a 3.1/5 star rating based on 33 reviews on Google My Business, Northwest Family Health Center has garnered mixed opinions from its patients. Some praise the clinic for its caring and considerate physicians, such as Dr. Antoine, who are known for their thorough examinations and willingness to adapt treatment plans based on patient input. However, there are also concerns about long wait times and the overall level of service provided.

In summary, Northwest Family Health Center offers a range of family practice physician services and facilities to cater to its diverse patient population. While some patients have had positive experiences with the clinic's caring and attentive staff, others have expressed concerns about wait times and the quality of care. As with any healthcare provider, it is essential to research and compare options to determine which clinic best suits your individual needs.

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👍 Reviews of Northwest Family Health Center

Northwest Family Health Center - Orlando, Florida

Kristina K.

5/5

Dr. Antoine is a wonderful, caring and considerate physician. He is always thorough in his examinations, taking his time and asking the patient for their input on the care plan. It is rare to find doctors that truly care for their patients and their wellbeing. I can tell him if a treatment is not working and he will work with me and listen to my concerns to adjust the treatment plan. I always leave feeling cared for by him and the staff.

Nadia R.

1/5

If you value your time don’t bother coming here. I had an appointment and ended up waiting approx 3 hours to see the Dr and when after two attempts trying to leave I was told to wait a few more min because the next rescheduled reopening was a month out. Keep in mind this was a general visit. On another visit I sprained my ankle and had a female Dr. that was very nosey, judgmental and very cocky.

Olivia L.

5/5

The care I received from Dr. Antoine & staff was exceptional! If you're looking for a reputable clinic & compassionate doctor, look no further.

Jovel J.

5/5

Jennifer and Christina were both very attentive and welcoming. This was my fist visit here and the visit from walking in door to walking out was absolutely amazing. The nurse and doctor both took their time with me and made me feel very comfortable. I am looking forward to my follow up appointment. So far best decision I have made!!!!

Rayhana R.

1/5

I recently had an experience with this clinic, and unfortunately the communication was extremely poor. They don’t answer phone calls and ignore emails. If you need further interactions, good luck with that!

I highly recommend to train staff for patient friendly environment. I am coming to the clinic for my wellbeing not for getting sick dealing with the staff.

Brian S.

1/5

My name is Brian Smith I recently switched providers because of poor service at a Dr in Davenport FL. I was told that the Doctor at Northwest Family Health Center was great....
So I set up an appointment for August 10,2023. There i seen a MD he prescribed my medicine which I have not received and it's going on 2 weeks. They did send in my pain prescription which my insurance did not cover the one they sent in. This is my 100th time calling the office.. to get them on the phone is a challenge... I even tried all kinds of prompts one lady took my info and said someone would take care of the mistake.
Whoever sent in the same one...
Jennifer has helped me twice which she would put me on hold for what seemed like forever... So I would call on a different line, at that point I would always end up with the answering machine.
Got through again today and as of right now Jennifer has me on hold, it's been
40 minutes... That's crazy, I wouldn't recommend them to a blind or death person... I am going to report them to the BBC

D3

3/5

Wait times exceed 3 hours with an appointment. There is little to no regard for your time. The first appointment was at 9. We were seen at 11 and left at 2 pm. The second appointment was at 8, the staff didn’t arrive until 830 and he didn’t get seen until 11. Now I sit here, my appointment was at 1030 am and I’m still in the lobby nearly an hour later. Time management needs to improve and on top of that, this practice hasn’t submitted my claims and my deductible has not gone down due to the failure of processing. Extremely disappointed. The only reason I gave them 3 stars is because the female doctor is actually amazing.

Princess N.

1/5

The receptionist was very rude. I waited 2 hours to see the NP but I’m in healthcare and know what it’s like so I didn’t mind waiting.
The NP didn’t know what she was talking about. She tried diagnosing me with “something” without doing labs to confirm. I insisted and advocated for myself to get the labs because the diagnosis was very serious. I have never been to a doctors office where they diagnose you without doing labs to confirm.
I got the labs back and it was negative for what the NP insisted was my diagnosis. I was livid. I will never go back. I guess that’s what I get for cheating on my primary care doctor.