Norco Medical, Longview - Longview, Washington

About Norco Medical, Longview

Norco Medical, Longview, is a prominent medical supply store and oxygen equipment supplier located at 925 Vandercook Way, Longview, WA 98632. With a Phone number of 06363120 and a website at norco-inc.com, the store is easily accessible for customers seeking quality medical supplies and equipment.

Norco Medical, Longview, specializes in providing a wide range of medical supplies and equipment, making it a one-stop-shop for customers with varying healthcare needs. The store offers delivery services, ensuring convenience for customers who may have mobility issues or live in remote areas. Moreover, Norco Medical, Longview, is wheelchair accessible, with a designated entrance and parking lot, demonstrating the store's commitment to catering to diverse customer needs.

Specialties and Services

Norco Medical, Longview, is known for its expertise in the following areas:

• Medical supply store: The store offers a comprehensive range of medical supplies, including but not limited to, first aid supplies, wound care products, and home healthcare equipment.
• Oxygen equipment supplier: Norco Medical, Longview, supplies oxygen equipment, such as oxygen concentrators, portable oxygen tanks, and oxygen tubing.

Additionally, Norco Medical, Longview, accepts various payment methods, including credit cards, to ensure flexibility and convenience for its customers.

Customer Experience and Feedback

Norco Medical, Longview, has received 41 reviews on Google My Business, with an average rating of 3.8/5. Customers have praised the store's customer service, highlighting the employees' willingness to go above and beyond to resolve any issues promptly. One customer, who has been a patron for four years, commended the employees' responsiveness and dedication, even when faced with minor problems. This testimonial reflects the store's commitment to providing exceptional customer service.

Moreover, customers appreciate the store's accessibility, both in terms of location and the wide range of products it offers. The delivery services have also been highlighted as a significant advantage, allowing customers to access medical supplies and equipment from the comfort of their homes.

👍 Reviews of Norco Medical, Longview

Candy S.

4/5

I have been a customer of Norco for 4 years. Of the minor problems I have encountered, the employees I have spoken to have gone above and beyond to solve the problem or connect me to the person that could as quickly as possible. Even at 4:50 on Friday afternoon.

Patrick W.

1/5

Had an appointment. The person left town supposedly and they never called to inform me. I went to appointment and the rude person at the desk said I don't know what to tell you!! Really so I'm stuck with a broken cap mask and they don't do anything about it!! WHERES THE MANAGER? This place is terrible.

Cathy K.

5/5

We rented a wheelchair from Norco for my 92-year-old mother's three-day visit from out of state. It was a good experience, start to finish. When I walked in the store, someone helped me right away, answered my questions, and provided a brand new wheelchair for us to use. The cost was reasonable. The chair was comfortable for my mom and relatively easy to get in and out of my car. The rental and return process were quick and easy. Will definitely use Norco again if we need other medical equipment.

Samantha G.

5/5

I had no idea what i was doing and had never used a cpap before. I was so afraid as I have severe claustrophobia and wasn't sure if I could use it. Adriane was so great at explaining and really taking her time to make sure I was comfortable and understood everything. I am so thankful for her knowledge and care. She went over and beyond to take care of my needs. Even though I live in Oregon I will travel to the Longview location because of her!

Catherine N.

1/5

What a SCAM! My husband needed a walker and a cane for post knee replacement surgery. I found both items on Amazon very reasonably priced. His ortho doc put an order with Norco for the medical equipment. I called Norco and was advised they are getting it approved thru our insurance. I told them I would buy on Amazon unless our insurance covered it in full. I got a call it was approved by insurance and was ready for pickup. I asked again if there was any out of pocket expense to me and was told the insurance approved it. Now, a month later I get a bill for the ‘deductible’. Our out of pocket cost is $40 MORE than the full purchase price on Amazon for an identical walker and similar cane. What an absolute SCAM!!!!!!!!!!!!!! I will NEVER do business with Norco again!!!!

Doris Q.

5/5

I traveled from Astoria Oregon to get my replacement CPAP machine and was not disappointed. Excellent orientation and reassuring shared experiences from Adriane gave me renewed confidence in my CPAP therapy. My new reliable machine and Norco's support has had a positive effect on my health. Just wish they were closer.

David &. R. F.

5/5

Excellent, personable service. All employees went out of their way to help me in a timely manner. Thank you!

Theresa W.

2/5

My husband had several strokes, I bought a tub chair from there. Never told that it's not one fits all, and no returns, . When I went in to return it the woman told me no returns it's stated on the receipt and treated me like I was trash. Told me to donate it, didn't even offer to exchange it for one that would work. I will never go there for anything ever! She was so rude, and I didn't deserve to be treated the way she treated me.

Candy S.

4/5

I have been a customer of Norco for 4 years. Of the minor problems I have encountered, the employees I have spoken to have gone above and beyond to solve the problem or connect me to the person that could as quickly as possible. Even at 4:50 on Friday afternoon.

Patrick W.

1/5

Had an appointment. The person left town supposedly and they never called to inform me. I went to appointment and the rude person at the desk said I don't know what to tell you!! Really so I'm stuck with a broken cap mask and they don't do anything about it!! WHERES THE MANAGER? This place is terrible.

Cathy K.

5/5

We rented a wheelchair from Norco for my 92-year-old mother's three-day visit from out of state. It was a good experience, start to finish. When I walked in the store, someone helped me right away, answered my questions, and provided a brand new wheelchair for us to use. The cost was reasonable. The chair was comfortable for my mom and relatively easy to get in and out of my car. The rental and return process were quick and easy. Will definitely use Norco again if we need other medical equipment.

Samantha G.

5/5

I had no idea what i was doing and had never used a cpap before. I was so afraid as I have severe claustrophobia and wasn't sure if I could use it. Adriane was so great at explaining and really taking her time to make sure I was comfortable and understood everything. I am so thankful for her knowledge and care. She went over and beyond to take care of my needs. Even though I live in Oregon I will travel to the Longview location because of her!

Catherine N.

1/5

What a SCAM! My husband needed a walker and a cane for post knee replacement surgery. I found both items on Amazon very reasonably priced. His ortho doc put an order with Norco for the medical equipment. I called Norco and was advised they are getting it approved thru our insurance. I told them I would buy on Amazon unless our insurance covered it in full. I got a call it was approved by insurance and was ready for pickup. I asked again if there was any out of pocket expense to me and was told the insurance approved it. Now, a month later I get a bill for the ‘deductible’. Our out of pocket cost is $40 MORE than the full purchase price on Amazon for an identical walker and similar cane. What an absolute SCAM!!!!!!!!!!!!!! I will NEVER do business with Norco again!!!!