NCH Whitaker Wellness Center - Naples, Florida

Shaun G.

I joined NCH Whitaker Wellness Center about a week or so ago. So far I'm pretty happy with it. There are plenty of weight machines, free weights (in my opinion), and a moderate amount of cardio machines. One benefit of membership here is that there's no initiation fee or minimum length of membership. Right now it's $50/month. In the men's locker room (guessing same for women's), besides normal bathroom/locker/shower amenities, there is also a dry sauna (probably could hold 12-14 people or more, but I've only seen 3-4 in there at one time when I typically go) along with a steam room and jacuzzi. I have only used the sauna, which tends to average around 90 degrees celsius. If you care about temperature, keep in mind it takes several hours to get up to that--I believe they just turn it on when they open. The main thing I'm not a fan of in the locker room is the shallow lockers. If you have a large duffel bag, you'll really have to cram it in there. I have a small one that holds shoes/sandals, a towel, and change of clothes, and I have to shove it to close the door. You won't need a lock as the lockers have built in locks you can set each time. I haven't been to the downtown location, but at least at Whitaker you will need your own towel--they don't offer towel service. Sadly, they're only open 8am-2pm on weekends, and they close at 8PM M-TH or 7PM on Friday. It's not a problem for me and my current schedule, but may not be as convenient for others. I haven't taken a white glove to anything, but the facility appears to be pretty clean, thankfully.

George S.

Love this NCH gym! Craig Is a massage therapist who is excellent with a depth of therapeutic experience. He sees the need for flexible options, I see him on Saturdays, but hope he is able to open up hours on Wednesday evening. The employees in the physicians group appreciate being able to take advantage of this service. I have been getting therapeutic deep tissue massage for 30 years and realize its importance in maintaining healthy lifestyle. Thanks Craig and to those who hear us 🙂

Craig will start offering availability on Wednesday’s for those of us who work as late as 6-6:30 appts. Starting 1st week in September. Exciting!

Had a massage with Diana, using hot stones-cupping-and aromatherapy makes the experience the total package. She also does lymphatic massage.

Kim K.

I've been a guest member for 7 years. My experience has been that the staff has always been professional and helpful. Great place to work out! 👍 Could not ask for more.

Kathryn S.

I get an excellent workout every time. I like the fact that there aren't any people sitting on the equipment on their phones, as there are at other gyms like Planet Fitness. I didn't give 5 stars however, due to the girls in the women's restroom area tick tocking themselves and anyone else in the area. I didn't see any signs discouraging this behavior either.

S S.

Very disappointed. The front desk check-in person name Patricia was rude and unprofessional. While signing up for our membership she made a comment of my nieces long last hyphenated hispanic name (which we did not think it was funny). We stayed quiet about it and Patricia proceeded to call out different members names from the computer (disclosing confidential member information to us that we were not associated with), when I told her we were not those people and not sure why she was giving us that information she said she assumed we all had the same long last name and became confrontational. She accused me of being rude and said that I did not have to join the wellness center. Thankfully the assistant manager walked over during that time and witnessed Patricias rude comments and unprofessional behavior and had to ask her to stop.

It was embarrassing and upsetting to say the least. Not only did this incident happen in front of my family but in front of other members waiting in line to check in.

AJ J.

The gym itself is nice and they have high quality equipment but I've had better customer service at McDonalds than at this place. It was a Sunday at 1:30, 30 minutes before they close and as I'm walking in this chipmunk-looking virgin with curly hair asked if i knew the gym closed at 2pm and adds "you know it's 1:30 right?" as if I wasn't qualified to understand the concept of how time worked. I responded with "yeah, got it, thanks" and he just gave me a nasty look as if i were doing something wrong.

The hours of this place also suck. M-F they close at 8pm and Sat-Su they close at 2pm. Figure it out.

Martha S.

It is my favorite gym. The location is convenient. Newly renovated BUT after renovation, there is no assigned space to change your clothes, so a lot of nudity. There are six, always empty, big living room-like areas instead.

Toni S. L. -. B. A.

This is my gym. I been a member 11 years. The people who work here are the best. The people I work out with are friendly and fun. You can be yourself and not worry no matter your size or level of fitness. Very clean. I love Nicole the massage therapist.