NCH Physician Group - Pulmonary Medicine - Naples, Florida

NCH Physician Group - Pulmonary Medicine Overview

Location: 311 9th St N <a href=\"tel:2396248250\" rel=\"tel\"mailto=\"2396248250\">239-624-8250, Naples, FL 34102
Website: nchmd.org
Phone: 239-624-8250
Specialties: Medical clinic, Internist, Pulmonologist, Sleep clinic
Accessibility: Wheelchair accessible entrance, parking lot, restroom
Appointments: Recommended
Opinions: Rated 1.6/5 based on 5 reviews on Google My Business

Summary: NCH Physician Group - Pulmonary Medicine offers specialized medical services in Naples, FL, with a particular focus on pulmonary medicine and sleep disorders. Despite its accessibility and convenient location, patient reviews indicate a need for improvement in service quality. The clinic is equipped with facilities for patients with disabilities, making it accessible to a wider audience. However, the average opinion on Google My Business suggests there may be areas for enhancement in patient care and experience. For those seeking pulmonary or sleep medicine expertise, this clinic is a point of interest, although prospective patients should consider the mixed reviews before scheduling an appointment.
Keywords: Pulmonary Medicine, Sleep Clinic, NCH Physician Group, Naples, FL, Wheelchair Accessible, Medical Clinic, Pulmonologist

Word Count: 279
Quality Score: 7
Has HTML Tags: true
Language Used: en

Characteristics: NCH Physician Group - Pulmonary Medicine is part of the NCH Physician Group, known for providing specialized medical care in Naples, Florida. The clinic specializes in pulmonary medicine, offering services related to respiratory and lung health, as well as a sleep clinic for sleep disorders. This makes it a valuable resource for those dealing with conditions such as asthma, chronic obstructive pulmonary disease (COPD), and sleep apnea. The clinic's accessibility features, including wheelchair ramps, parking, and restrooms, ensure that patients with mobility issues can receive care without barriers. The staff's capability as internists and pulmonologistsLocation: Situated at 311 9th St N in the heart of Naples, this location is easily reachable by car or public transport. The address is conveniently provided, including a phone number for inquiries or to schedule appointments. The clinic is part of a larger network, which might be reassuring for patients seeking continuity of care with other NCH facilities.
Recommendations for Prospective Patients: While the clinic boasts accessibility and specialized services, the average rating on Google My Business is a cause for concern. Prospective patients should consider reading through the reviews to get a more detailed understanding of the clinic's strengths and weaknesses. Given the mixed feedback, it might be beneficial to inquire directly with the clinic about specific concerns or to schedule an appointment during off-peak hours to mitigate potential wait times. The clinic's wheelchair accessibility is a significant plus for those with mobility issues, and the recommendation to book appointments in advance is a practical tip for managing expectations and ensuring timely care.
Additional Points of Interest: The clinic's commitment to accessibility extends beyond physical space to include accommodating patients' needs. However, the low average rating suggests that while accessibility features are in place, the quality of care may not meet all patient expectations. It's also worth noting that the clinic offers a range of services under one roof, which can be convenient but also may lead to longer wait times depending on patient volume and complexity of cases.

Observations: The clinic's focus on specialized fields like pulmonology and sleep medicine is commendable, catering to specific health needs that require expert knowledge. The emphasis on accessibility is a strong point, ensuring inclusivity for all patients. However, the average opinion of 1.6/5 indicates room for significant improvement. This could be due to various factors including patient care, communication, wait times, or staff demeanor. Patients looking for pulmonary or sleep medicine services in Naples have the option to consider NCH Physician Group, but should be prepared for potentially varied experiences based on the mixed reviews. The clinic's appointment scheduling recommendation is a practical suggestion, possibly aiming to manage patient flow and improve service quality. Overall, while NCH Physician Group - Pulmonary Medicine provides valuable services, potential patients should weigh the pros and cons, considering the low average rating and the importance of patient satisfaction in medical care.
Conclusion: NCH Physician Group - Pulmonary Medicine serves as a critical resource for pulmonary and sleep medicine in Naples, FL. Despite its accessible location and specialized offerings, patient feedback suggests that there is a gap between service delivery and satisfaction. Prospective patients should approach with an open mind, considering both the clinic's strengths and the areas that require improvement. The combination of accessibility features and specialized medical services makes it a notable choice, yet the average rating on review platforms warrants careful consideration before making a decision to seek care here.

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👍 Reviews of NCH Physician Group - Pulmonary Medicine

Althea G.

1/5

Sleep study was not done properly by technician, had to do it over again. Waiting for a call back from Judy at this office to verify company for BiPap machine since the first company they suggested would not accept my order by Medicare coverage. Have called this office 10 times over the last 2 weeks. They are not answering or when they do, they take a message or say someone will call you. No call backs or updates.Very disappointed with this group. They say i really need this machine because of my central sleep apnea. Now what? Another group, another study? Not good for their practice.

Lynn T.

2/5

I was so disappointed in my experience with this practice. The only reason for the 2 stars is because of the lovely nurse who assisted me with oxygen during my visit.
My first visit was in early January. I was upset due to the attitude and abrupt manner of Dr Sporn. He was rude and gave me no information regarding my scans. He was with my son and I for 5 minutes. I was scheduled for both lung capacity test and 6 min walk on a date later in January. The respiratory tech was very inadequate in testing my lung capacity. She also refused to give me the 6 minute walk test because she didn’t have time. My next appointment to see him was scheduled for a month later. The staff was inefficient and had poor organizational skills. I never went back. Harriett Thomason.

Cheryl D.

3/5

I am not pleased with the length of time spent on the phone, waiting for help. But I do understand the problem of being short staffed. Hopefully their office staff will get help sooner rather than later. Once I do talk with someone, my concerns are addressed in a timely manner.

Barbara P.

1/5

My PCP wanted me to get a pulmonary exam. These people don't answer the phone or call back. I've left several messages and no response. NCH needs to overhaul this department and fast

Gretchen B.

1/5

I am on hold right now awaiting this office to answer my phone call .Yesterday I left them a message to call me back. Still haven’t heard back from them. I have made it through on occasion but I have always been on hold in excess of 10 minutes..🙁 Today they answered after 13 minutes. This is NOT ok.