Multi-Medical Specialties Billing Associates, Inc. - Orange Park, Florida

Multi-Medical Specialties Billing Associates, Inc.: A Comprehensive Overview

For healthcare providers seeking a reliable and experienced partner in medical billing, Multi-Medical Specialties Billing Associates, Inc. presents a compelling solution. Located at 1532 Kingsley Ave Suite 103, Orange Park, FL 32073, this specialized billing service offers comprehensive support to a diverse range of medical practices. The company’s commitment to accuracy, efficiency, and client satisfaction is evident in its established reputation and consistently positive feedback.

Service Specialization and Expertise

At its core, Multi-Medical Specialties Billing Associates, Inc. focuses exclusively on providing a robust medical billing service. This specialization allows them to develop a deep understanding of the complexities associated with healthcare billing, including insurance claims processing, coding accuracy, and revenue cycle management. They cater to various medical specialties, ensuring they possess the knowledge and expertise to handle the unique requirements of each practice. Their dedication to staying current with evolving regulations and industry best practices further solidifies their position as a trusted billing partner.

Location and Accessibility

The company’s physical location at 1532 Kingsley Ave Suite 103, Orange Park, FL 32073, is easily accessible. Furthermore, the facility is equipped with a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accommodating individuals with mobility limitations. This practical consideration adds to a positive experience for clients visiting the office. The phone number, 9043874778, provides a direct line for inquiries and support, highlighting the company's responsiveness to client needs.

Website and Online Resources

Clients can access more detailed information about Multi-Medical Specialties Billing Associates, Inc. through their website: http://www.multimedical.net/. The website serves as a central hub for understanding their services, learning about their team, and reviewing client testimonials. The site’s ease of navigation suggests a user-centric approach to digital communication.

Client Feedback and Reputation

The company’s reputation is reflected in its strong positive reviews. Currently, Multi-Medical Specialties Billing Associates, Inc. boasts 26 reviews on Google My Business, with an average opinion of 4.7/5. These reviews consistently highlight the company's friendly and helpful customer service, a key differentiator in the competitive billing landscape. Specifically, accounts frequently praise the team’s ability to provide clear and accurate explanations of billing processes and outstanding claims. Several individuals express appreciation for the personalized attention and responsiveness of their billing specialists.

Notable Customer Interactions

One particularly noteworthy comment emphasizes the value of their support: “The customer service is very friendly and helpful and I love that I never have to wait on hold when I call them. I am always able to get an accurate explanation of what has been billed, or what is waiting to be paid by the insurance company. I really love working with them. Kudos to Terri for her help today with a statement for tax purposes. She is awesome and very customer oriented - plus she really knows how to build a report for just what you need. She’s a real pro” This anecdote underscores the company’s commitment to individualized support and the expertise of its staff. Similar feedback consistently describes billing specialists as proactive, knowledgeable, and dedicated to resolving issues efficiently.

Key Features and Benefits

• Accurate Claims Processing: The company prioritizes precise coding and claim submission to minimize denials and maximize reimbursement.
• Insurance Expertise: They possess a thorough understanding of various insurance plans and their specific requirements.
• Revenue Cycle Management: Multi-Medical Specialties Billing Associates, Inc. offers comprehensive revenue cycle management services, streamlining the entire billing process.
• Dedicated Support: Clients receive personalized attention from a dedicated billing specialist.
• Compliance Assurance: They maintain strict adherence to industry regulations and compliance standards.

In conclusion, Multi-Medical Specialties Billing Associates, Inc. presents itself as a reliable and professional medical billing service. Its strategic location, commitment to accessibility, positive client feedback, and specialized expertise make it a valuable resource for healthcare providers seeking to optimize their revenue cycle and focus on patient care. The emphasis on customer service, as evidenced by positive reviews like the one mentioning Terri’s exceptional support, reflects a fundamental understanding of client needs and a dedication to building long-term relationships.

👍 Reviews of Multi-Medical Specialties Billing Associates, Inc.

MARTIN C.

5/5

The customer service is very friendly and helpful and I love that I never have to wait on hold when I call them. I am always able to get an accurate explanation of what has been billed, or what is waiting to be paid by the insurance company. I really love working with them. Kudos to Terri for her help today with a statement for tax purposes. She is awesome and very customer oriented - plus she really knows how to build a report for just what you need. She's a real pro!

Leslie S.

5/5

Deciding to work with Multi-Medical has been one of the best decisions we have made. Everyone is responsive and always available to answer questions and help us out. We are happy to have them as a partner to work with in our practice.

Karen C.

5/5

I would give 10 ⭐️!
As a Practice Administrator I depend on my billing team to code appropriately and follow up. Multi Medical goes above and beyond our expectations. I can always count on their professionalism and trust. Thank you!

Kendra T.

5/5

We have a busy private practice in Oklahoma. We’ve previously worked with other billing companies who lacked communication or transparency. Switching to Multi-Medical was the best decision. They have changed processes and workflows to fit our needs. With their help, we have increased cash flow by working diligently on claims and asking questions when needed. Excellent service. The entire crew cares about your company and wants you to succeed.

Phoenix-Dean

5/5

Angel F. is amazing, she went above and beyond for us with a nightmare billing experience. Not only did she streamline the process, she was the contact person and made the nightmare go away. Initially, I was not too full of hope as our nightmare with North Florida Foot & Ankle had been ongoing for over 3 months. We were told repeatedly by the office manager that everything was taken care of and not to worry. The doctor's office not only charged us for a night splint that we did not get but then put us into collection for this same night splint. When we called to tell them that this was an error, they said that they would fix it. Little did we know, that not only it was not taken care of by the doctor's office but also that they were not communicating with their billing company, whom Angel works for. So then we were put into collection for a night splint that we did not get. After months of dealing with the office and not getting anywhere, luck would have it we got in touch with Angel, explained everything and she said she would take care of it and call us back early next week. Having already had the experience we had with the doctor's office, we had little hope. However, the very next day she called to tell us that everything was taken care of, not only did she contact the office, she also fixed the problem with the collection company so now our credit can go back to what it was before all of this. Angel hit the ball out of the park, wish there were more people in this world like her...people who will do what they say and people who actually care about what they do and how it affects others.

Jouvonna G.

2/5

We started with this company a few months ago. They were easy to contact anytime we needed something. It wasn’t until we hired our own in house biller to work alongside them that we realized that they are only great if you don’t know what you are doing. 6-7 months we asked no questions and had no problems. Then our biller noticed we had over 2,000 claims that had never gone out. We inquired about it and were told not to worry about it. We later found out it was an error that could only be fixed by Kareo our Practice management software. (Our new billing company had it fixed within a week by simply calling Kareo by the way). Working with them was an expensive lesson. They do not have Texas Medicaid clients so they were not able to assist us with any of the denials we had and there were many. I have never been blamed for so many things on the billing side. They blamed us for everything. We see patients, We do not bill or set up claims. However with them if there was a problem it was our fault and we needed to get it fixed. I had to hire another credentialing company to assist them. 10 months in with MM they were still blaming our old billing company for any problems we had. By the time our relationship ended they were so frustrated that we started realize that they didn’t know what they were doing that they terminated our contract and accused us of fraud. The reason: They refused to bill a claim because of a empty progress note when we informed them that it was written on a paper note and we just needed a day or so to enter it and then it could be billed. I could get over all of the above but the day they decided to end our contract with NO notice a patient called their office about a bill and they informed the patient that they no longer worked with us. I was so heart broken that they would treat us this way after we did all that we could to work with them. It was very unprofessional. As a business owner I did not want to bash any company but I could not just let someone else go through what we did.

Get W. H. S.

5/5

Very responsive and easy to reach via phone or email for any concerns. Their entire team helped make our transition to their company seamless. This was not an easy transition but they made us feel very comfortable and like we were a priority.

john D.

5/5

When my practice manager retired 2 years ago, we outsourced our billing with Multi-Medical. Terri and her staff are superb and easy and pleasant to work with. They are more efficient than my in house service and I wish I had known about their services years ago. I highly recommend.