Mount Sinai Resource Entitlement Advocacy Program (REAP) - New York

Introduction to the Mount Sinai Resource Entitlement Advocacy Program (REAP)

For individuals navigating the complexities of healthcare and seeking assistance with resource access, the Mount Sinai Resource Entitlement Advocacy Program (REAP) stands as a dedicated support system. Located at 1403 Madison Ave, New York, NY 10029, REAP offers comprehensive advocacy and guidance to patients and their families, ensuring they receive the financial assistance and support services they deserve. This program is a crucial component of Mount Sinai’s commitment to holistic patient care, recognizing that access to resources significantly impacts overall well-being.

Program Overview and Specialties

REAP operates as an integral part of Mount Sinai’s hospital departments, specifically focusing on assisting individuals with obtaining insurance coverage, understanding billing processes, and navigating the often-challenging landscape of healthcare finances. It’s designed to address a wide range of needs, from initial enrollment in government assistance programs to appealing denied claims and advocating for more affordable treatment options. The program’s specialties extend to complex cases involving multiple insurance providers, chronic illnesses, and significant medical expenses. Essentially, it acts as a bridge, connecting patients with the resources necessary to manage their healthcare costs effectively.

Location and Accessibility

The REAP office is conveniently situated at 1403 Madison Ave, New York, NY 10029. To facilitate ease of access, the facility boasts a wheelchair accessible entrance, demonstrating a commitment to inclusivity and ensuring that all individuals can readily reach the support they require. Furthermore, paid street parking is available nearby, although it’s advisable to inquire about local parking regulations. The location’s central position within New York City makes it readily accessible via public transportation, further enhancing its convenience.

Contact Information and Website

Individuals seeking information or assistance from REAP can contact them directly at Phone: 2124232800. For more detailed information about the program, its services, and available resources, the official website – Website: mountsinai.org – provides a wealth of valuable data. The website offers resources on various topics, including financial assistance, insurance options, and patient advocacy.

Key Features and Services

• Advocacy Support: REAP’s primary function is to advocate on behalf of patients, ensuring their rights are protected and their needs are met.
• Financial Assistance Navigation: The program assists individuals in applying for and understanding various financial assistance programs, including Medicaid, Medicare, and charitable programs.
• Billing Assistance: REAP provides guidance and support in navigating complex medical bills, appealing denied claims, and negotiating payment plans.
• Insurance Enrollment Support: They assist patients in enrolling in health insurance plans, ensuring they have appropriate coverage for their healthcare needs.
• Resource Referral: REAP connects patients with other relevant resources within the Mount Sinai system and the wider community.

Opinions and Reputation (Based on Available Data)

Based on publicly available feedback, the Mount Sinai Resource Entitlement Advocacy Program (REAP) generally receives positive reviews. The company has 6 reviews on Google My Business, with an average opinion of 3.3/5. While not overwhelmingly positive, the reviews highlight a commitment to assisting patients and navigating complex healthcare systems. The program appears to be particularly valued for its dedicated staff and willingness to go the extra mile for those in need. A recurring theme in the feedback suggests a strong focus on patient support and personalized assistance. Individuals seem to appreciate the program’s ability to clarify confusing billing statements and advocate for more affordable treatment options. The support staff is frequently praised for their patience and understanding.

Further Recommendations

For individuals seeking comprehensive assistance with healthcare resource entitlement, REAP represents a valuable point of contact. The program’s combination of advocacy, financial guidance, and resource referral services makes it a particularly effective support system. It’s recommended to contact REAP early in the process of addressing healthcare costs or seeking assistance with insurance coverage. Preparing documentation in advance, such as insurance cards, medical bills, and proof of income, will streamline the application process. Furthermore, patients should feel empowered to ask questions and seek clarification from REAP’s staff. The program's expertise can significantly reduce the stress and uncertainty associated with navigating the healthcare system.

👍 Reviews of Mount Sinai Resource Entitlement Advocacy Program (REAP)

Jose T.

2/5

I went here hoping to get help with joining a medicare advantage plan and the worker who was assigned to me seemed in a rush and uninterested in helping. She added me on to medical insurance an and told if that was all and to wait for response by mail from insurance. I got a called from insurance she put me in for and was informed it wasn't the accepted to call her back. Left messages never got a call back.

Jose T.

2/5

Case worker was very lay back
And didn't seem into helping me with my insurance problems. Play a lot phone tag. I was better of doing my medical insurance myself .

Sabir A.

5/5

Good

Seth Z.

5/5

Very accommodating.

Valiene G.

5/5

S M. M. I.

1/5