Montage Medical Group, Marina - Marina, California

Daichi S.

I am a senior citizen who has dealt with military doctors as well as civilian doctors here in California as well as Europe. Never in my life have I experienced healthcare as bad as what Montage Medical Group provided. Everything about Montage represents what is truly wrong with our healthcare system from trying to make an appointment or having a prescription refilled. Everything was a problem. One of the biggest problems however was the fact that my medical records contained incorrect information regarding my health. When these issues was brought to the attention of the office manager I was discharged as a patient from all of Montage Health. This left me without any doctors and I had to frantically search for new providers not affiliated with Montage. I found a great Cardiologist from Stanford and found a new general medicine doctor in downtown Monterey. I also notified the board of directors from Montage and was never contacted. Montage is definetly a true failure when it comes to providing healthcare to patients.

Aqua

I have had nothing but exceptional experiences at my clinic. Dr. Chase, in particular, has been outstanding. She has consistently provided honest and straightforward guidance, working with me on every aspect of my health. Her dedication to patient care is evident in how she addresses all my concerns with utmost respect and attentiveness.

Whenever I needed medical attention or a referral to a specialist, there was never any delay. I was always able to see the specialist promptly, which speaks volumes about the clinic's efficiency and commitment to patient care. The personalized attention I receive from the medical team makes me feel that the care is genuinely tailored to my needs.

Every visit has reinforced my appreciation for how the clinic operates. The professionalism, respect, and promptness of the entire staff have made my healthcare journey smooth and reassuring. I highly recommend this clinic for anyone seeking top-notch medical care.

Bev M.

Brilliant service. Thank goodness for Dr Michael McGlue! Excellent - best Primary care doctor we have ever had. Thank you Dr McGlue Staff at Marina are excellent

Brian F.

I can only comment on visiting the Urgent Care at Montage Marina. It looks like a lot of people writing reviews have had bad experiences with their doctors' visit. I walked in and got an appointment immediately. I waited no more than ten minutes. I saw a PA who diagnosed my problem immediately and I was on my way get get my prescription filled. I thought that the staff were pleasant and efficient. My PA, Erin Sullivan, was personable and thorough. I will definitely go to Montage Urgent Care again if the situation should arise.

John C.

How is their admin this bad? The VA has faxed over the referral 4 times over the course of a month and not one call from Montage to establish care. I called 3 times and left messages about the referral and no call back. This is very basic stuff, handling referrals.

Lopaka A.

I’ve been a patient of several doctors in this medical group since 2015 and they have been fantastic as both professionals and providers during this time period. I have never had a problem reaching my doctors or the office to check appointments, call in or transfer prescriptions both in state and out of state, and/or have questions answered in a timely manner either by staff or my primary physician. I truly appreciate their support and medical services that they provide. Thanks for all you do.

Joseph M.

Scheduling appointments is frustrating. My appointment got cancelled twice and now have to wait until 2024 to be seen. Lol. Wow, just wow. Receptionist states, they'll call back to see if I can get seen earlier. For now big thumbs down...Hopefully when I actually get seen here (Maybe in the year 2030), the actual service and care are great....

Update: 11/15/2023. Although scheduling was tough. I had my appointment on 11/10/2023. Check in was quick and easy. Nurse was excellent. Dr. Todd is amazing and very patient and understanding and will listen to your issues you may have. Improved the stars to 4 stars. Can't give a 5 unless the scheduling portion gets better. Lol. Overall, I'm satisfied with the care here.

SANDRA

I have several concerns with this facility. I strongly believe that if you are an elderly minority, you are treated unfairly. Your health concerns will be dismissed and not addressed. My elderly mother who speaks very little English has called me on numerous occasions sad and frustrated after leaving this office. I do believe that staff take advantage of elderly and non-English speaking individuals that may come here assuming that they do not know their rights.

The staffing is a liability for this office and Montage really needs to invest in trainings and developing a standard of conduct.

Avoid sending your elderly parents here. If you have no choice but to, make sure that you go in with them for their first visit so that the staff and the doctor are aware that your parent has someone that is checking on them and their doctor visits. This is my mistake. Moving foward I will attend her doctor appointments