Mercy Medical Group Primary Care - Roseville, CA - Roseville, California

Address: 2110 Professional Dr Ste 120, Roseville, CA 95661, United States.
Phone: 9165362500.
Website: dignityhealth.org
Specialties: Medical clinic.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointments recommended.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 2.3/5.

📌 Location of Mercy Medical Group Primary Care - Roseville, CA

Mercy Medical Group Primary Care - Roseville, CA 2110 Professional Dr Ste 120, Roseville, CA 95661, United States

☎️9165362500

⏰ Open Hours of Mercy Medical Group Primary Care - Roseville, CA

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: Closed
Sunday: Closed

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Mercy Medical Group Primary Care - Roseville, CA

Located at 2110 Professional Dr Ste 120, Roseville, CA 95661, United States, Mercy Medical Group Primary Care - Roseville, CA is a well-established medical clinic dedicated to providing comprehensive healthcare services to the community. With a focus on family medicine and specialty care, this clinic offers a wide range of medical services to cater to the diverse health needs of its patients. The clinic is easily accessible, with a wheelchair-accessible entrance and parking lot, ensuring that all individuals can receive the care they need.

To schedule an appointment or for any inquiries, please contact the clinic at 9165362500 or visit their website at dignityhealth.org. While appointments are recommended, walk-in patients are also welcome.

The staff at Mercy Medical Group Primary Care - Roseville, CA is known for their professionalism, friendliness, and dedication to providing quality care. Many patients have praised the clinic for its good service and efficient appointments. However, the average rating on Google My Business is 2.3/5, indicating that there is room for improvement in some areas. Despite this, the clinic remains committed to serving the community and continuously working to enhance the patient experience.

Specialties and Services

Medical clinic

Additional Features

Wheelchair-accessible entrance
Wheelchair-accessible parking
Appointments recommended

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👍 Reviews of Mercy Medical Group Primary Care - Roseville, CA

Mercy Medical Group Primary Care - Roseville, CA - Roseville, California

Zuliya A.

5/5

My experience was great!!! Kessy was very professional and friendly. It was nice to get good service!

Adria G.

5/5

It is nice to have everything so conveniently located! I can see my doctor, then if needed, I can go across the hallway and get x-rays or get some diagnostic imaging.

The staff is very efficient and helpful, and I'm so happy my doctor has moved to this location, so close to my house. The physician's assistants are also excellent as are the nurses. And it's convenient to be so close to stores and restaurants so I can group my errands.

I am a long time patient of Dignity health, and highly recommend them and this office.

Martha P.

5/5

Dr. Ruben was a great Dr. and his staff have been so helpful as well. Daisy the Dr.'s assistant is great when my Dr. wasn't available and I think she's just as wonderful as Dr. Ruben. He's no longer there but I know the staff and they are great and they take care of business and they are all so considerate and kind.

Ali H.

1/5

I had a fantastic doctor here, until he moved. No one contacted me to inform me of that, or change my primary doctor, or notify me that my future appts had been canceled. Now I have tried to schedule an appt with my new primary and all the doctors are booked months in advance.

I wait over 45 min just to talk to someone at the front desk when I call. And the entire time they have a recording saying how they provide quality blah blah. No they do not. They do not provide good care, you are purely a number. I pay a lot of money for insurance to not have to use urgent care.

Find another doctor or health group.

Sherry R.

1/5

As a patient you should feel taken care of but not in this office. When visiting the office I was rushed on filling out personal information and health information. The nurse was pleasant as well as the doctor. Front staff seems like they hate their job. In addition, they left my personal information sitting on the counter (um HIPPA violation). Not once looking up from what they’re doing. Then they lost my paperwork. I dropped off paperwork and yet again couldn’t locate it. If you have an issue go to El Dorado office instead. It was like watching a circus full of monkeys.

Mathias W.

1/5

This is a business more than it is a medical facility. Very hard to get through to a person through all the automated messages. Once you do, you're told that a doctor can't see you for your primary care visit for almost a year. If you tell them you think you're at risk, they boost you up to just 3 months. Shameful. If Mercy Medical is your provider through your insurance, choose another. They obviously have way more patients on the books than they can service. I've never gotten an appointment in less than 3 months, except when I got covid.

Rebecca H.

3/5

Dr. Jacques is a wonderful doctor, but this practice is terrible. I was scheduled for my annual checkup in APRIL and have been rescheduled twice, and am now on the wait list for NOVEMBER... ridiculous. The only reason it's 3 stars instead of one is because Dr. Jacques herself is great, but I need a doctor that is available for me, and consistent 3 month wait times are unacceptable.

Diana M.

3/5

I agree with Rebecca. My Dr is great but getting to see her is nearly impossible. I was actually told by their front desk on two separate occasions to go to ER because they didn’t have any openings anytime in the near future. I was appalled by that. Also if you get a call back and you miss it, you have to go through the whole story again as the girl is typing it all into the system-again, while you wait. Then you’re told they’ll relay the message -again-to the person who called you but is not available 5 mins after she just called you. Very frustrating place but Mercy’s other services are great; X-ray, imaging, physical therapy, prescription refill, etc