Mad River Community Hospital - Arcata, California

Rachel

I gave birth to my first child at this MRCH’s birth center and the staff took great care of us the entire duration of our stay. I had multiple complications that required an emergency cesarean birth. I felt all staff near me were attentive and I am sad this birth center is closing. In addition, I have had ultrasounds, X-rays and admission to the emergency room here over the years. There were sometimes long wait times ranging from 45 minutes to 2 1/2 hours, but the medical system in general is under strain and this has been a growing issue at all medical facilities. If I can, I always prefer to come to this hospital for anything I need done locally.

Mike Lempinen

Got a surgical referral in Dec 2023, it took until March 2024 to have a surgical consult & X-ray. I lost count how many times I called, left messages or talked to Trish with no response. I have never received such a runaround, and empty promises. Months later, she passed the buck to someone named Melissa. I started leaving messages, and calling her. More runaround. I finally got a new referral in Nov 24 to UCSF. TODAY(Dec 5th, 24), Melissa calls me back LOL. I held my tongue, but understand that these folks have NO compassion, and you're more likely to receive follow up care from a fast food restaurant than these incompetent fools. Avoid at all costs, your condition will get worse before the games are over. SMH...Karma is what they say it is. I hope they find themselves in a situation like they have put me through. Only then might they understand.

Kim Hoffmeyer

Spent several hours waiting at Mad River Hospital to be seen for a possible allergic reaction to a medication. Finally got a room and chance to see a Dr. When Dr Lui walked into the room my heart sank and I knew I would be sorry for trying Mad River Hospital ER again! He was rude and would not listen to anything is said. When I explained to him what I had been experiencing and who I had talked to previously about my issue he interrupted told me to go back to them because he didn't see anything wrong with me. When I tried to tell him what I had been using for my illness he interrupted me and said "You don't need to tell me I know what it is." My toung was white, swollen and had sores that were very visible. He said he didn't see anything. When I questioned him about his reply he said he could only tell me what he sees and he didn't see anything. He insisted on checking my lungs, heart, and liver then said there you're fine there is nothing wrong with you you can go now. He dismissed everything I tried to say. He should no be practicing medicine. I will never recommend that ER to anyone as long as he is there. I only went there because it's close by and it had been such along time since I used that ER that I had forgotten Dr Lui was the ER Dr. Never again!!!

Edit 1. Went to my dentist with my sore dry mouth issue. He said my entire mouth was dry and said I needed to have blood work done because my symptoms were related to diabetes and sjogren disease. Sjogren disease is an autoimmune disease.

Blanca Garcia

Not a very good hospital at all only one doctor. was waiting too long to be seen people were waiting more then 7 hours. Honestly people can be waiting dying of pain can you please mad river hospital please have a system that works for all this is for our community we need to treat each other better

Paul Lubitz

I recently went in for a colonoscopy. Everyone was incredibly friendly, knowledgeable and helpful. I felt like I was in a 5 Star Hotel! I highly recommend them!

elyssa lee

Dr Luu needs to have his license revoked, he doesn’t do anything for anyone if you are not actively dying. Direct quote from Dr. Luu “my job is to make sure you are stable” The public is at risk this is negligence.

Larry Whited

Arrived late evening on January 4, 2024 from Ohio with a sinus infection. Went to their urgent care office and I was very impressed with the quality of care of the staff and attending doctor. I was in and out ion 2 hours and felt much better the next day. I highly recommend MAD RIVER COMMUNITY HOSPITAL

Lee Lazon

The ER is shockingly bad. The people working there are a bunch of idiots. No wonder there are so many stories of botched procedures and untimely deaths of the poor souls that got stuck here. Avoid at all costs!