LifeLong East Oakland Health Center - Oakland, California

Tonya D.

I have been a long time Patient
Here at Trust. I can tell you that the care I received was first class
The entire staff here are friendly open for communication.
Dr Jay
Is a person you can be comfortable in matters that require more attention. He has a non Judgemental approach to set your mind at ease. This is the place to come for health care.
Thanks for all the care and kindness to the entire staff.
God Speed
Sincerely, Tonya L. Decaney

Darren B.

I've been a member on and off here for about 10 years.

My provider, Corey, was great.

However, getting an appointment here was a real pain. If you do not re-register, they will drop you. The phone operators need customer service training as they can't hold their sighs and displeasure and aren't very courteous or helpful. I had one office worker berate me over my renewal for Medi-Cal.

My main complaint is this: during Covid I needed a STD screening. The person who took my tests harassed me, saying inappropriate things about my mouth - oral sex wise - and groped my behind when he gave me an unnecessary shot. I did not test positive for any STD! He just took advantage. I told my provider - Corey - and he handled it. As a result, there is now a STD clinic at Glenn Burke near the Lake.

Counseling services here are mediocre at best. I had in person visits only to be handed pamphlets most of the time. During Covid, I had phone appointments and the counselor who was an intern told me on one appointment that it was our last. Well, thanks, I suppose!

So tread carefully.

I'm so fed up I'm transferring back to Kaiser!

Miriam D.

I have been a patient for over 10 years. They have great programs and providers. I especially love that it is “one stop” healthcare for medical, and the Wellness Center on the first floor has a wide range of services. They stopped taking my retirement healthcare but i changed policy rather than changing provider.

Love, love, love them.

Michael M.

My Experience at Lifelong East Oakland Health Center is a positive one. The receptionist always greets me by name and is always friendly and helpful. The medical staff is always kind and helpful. They get my weight and vitals before I see my medical specialist. I am very happy with the medical care I receive here at Lifelong East Oakland Health center.

Zina E.

My visit was great 11/05/2024 was great the reception was great she explained everything to me about my copay. Dr. J. Martin is great she listen and very knowledgeable to things that are going on with me. No long wait in the lobby nor in the room it was great.

Jeri C.

My Doctor is great, I've been at lifelong over 10 yr. I've never had a problem with the staff, everyone is courteous and professional with the treatments that I get. There all so a Quest lab that draws blood , If I was still working I would have join there staff

Roacho R.

A great one.... I like how they treat me. They make sure i'm comfortable and i can choose to stop if i'm not. They are great there. I rate them a 5 stars. Everyones so nice and friendly there. I love it .

Carolyn P.

I'm very happy and satisfied with my care and my doctor, doctor Shiguera is the best. She provides me with excellent customer care. At Lifelong, staff are always professional and also provides excellent customer service.