LifeLine Ambulance - Commerce, California

Address: 6605 E Washington Blvd, Commerce, CA 90040, United States.
Phone: 3238320760.
Website: lifeline-ems.com
Specialties: Ambulance service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 43 reviews on Google My Business.
Average opinion: 2.2/5.

📌 Location of LifeLine Ambulance

☎️3238320760

Introduction to LifeLine Ambulance

LifeLine Ambulance, located at 6605 E Washington Blvd, Commerce, CA 90040, United States, has been providing dependable and professional ambulance services to the community. With a focus on emergency medical care and transportation, LifeLine Ambulance is committed to delivering exceptional service to those in need.

Services Offered

Specializing in ambulance service, LifeLine Ambulance is equipped to handle various medical emergencies and transportation needs. The company is dedicated to ensuring the safety and well-being of their patients, providing a reliable solution for medical emergencies.

Accessibility and Facilities

In addition to their exceptional services, LifeLine Ambulance offers wheelchair-accessible entrance and wheelchair-accessible car park, making it easier for patients with mobility issues to access their services.

Customer Reviews and Opinions

With a total of 43 reviews on Google My Business, LifeLine Ambulance has garnered a mix of opinions from customers. The average opinion rating is 2.2/5, indicating that there is room for improvement in certain areas. However, many customers appreciate the company's attentiveness, respectfulness, and kindness in handling medical emergencies.

For instance, Sean H. and Octavia were praised for their care and attentiveness while transporting a friend from Los Alamitos Hospital. The staff ensured the patient's safety and communicated his condition to the new facility, earning them appreciation and respect.

Final Recommendation

While there is room for improvement based on customer reviews, LifeLine Ambulance demonstrates a commitment to providing essential emergency medical care and transportation services. Their wheelchair-accessible facilities make them a suitable choice for patients with mobility issues.

We recommend contacting LifeLine Ambulance for your emergency medical transportation needs, and visiting their website at lifeline-ems.com for more information. Reach them by phone at 3238320760 to discuss your specific requirements and learn more about their services.

👍 Reviews of LifeLine Ambulance

LifeLine Ambulance - Commerce, California

Jeremy S.

5/5

Sean H. And Octavia were assigned to transport my friend from Los Alamitos Hospital today. I briefed them on his condition, back pain and anxiety and they were attentive, respectful and kind. They transported my friend safely and carefully and made sure to tell the new facility how he was doing w/O2 levels and more. They have my appreciation and respect.

Barbara K.

1/5

HORRIBLE SERVICE!! They haven't grasped the basic concepts of dispatching and scheduling their ambulance pickups beyond a window of SIX HOURS. That's how long they made my 92-year-old mother wait anxiously in a hospital for a 10-minute ride, making her travel after 10 pm to arrive home, after being told at 3:30 she was being discharged from a hospital after a 10-day stay. The team members were professional and caring, but they work for a company that is not. If given a choice as to what transport options to use to or from a hospital, choose ANY OTHER COMPANY, it could not possibly take longer, be more unresponsive, or be worse.👎😡

James

1/5

Their billing/collections department is incredibly incompetent. I paid my bill in full and continue to get past due notices from them and they never answer the phone when I call so I leave a voicemail. I’m about to have my lawyer act

Lyla N.

1/5

The most appalling service ever experienced. Delayed by over 3 hours awaiting transfer to hospital for broken hip. Driver said it was due to poor scheduling and miscommunication. They put patients life at risk.

G

5/5

My experience as an employee has been great. Highly recommend applying here.

Carolina C.

1/5

HORRIBLE I mean HORRIBLE customer service. Spoke to a Jennifer who let me know she was training the three times I called and I let her know her "transfer" kept hanging up on me. By the third call another woman answered and just let me know "if billing isn't answering that isn't our problem we can only transfer you and that's it".... before giving me a chance to respond, she transfered my call and guess what. Yup, got hung up on again. Shame cus their recorded line says they "care about their customers" but the actual people answering the calls say otherwise. Would give ZERO stars if possible.

Michael H.

1/5

If I could give no stars or negative I would. I finally get my wife asleep and they come in with a new patient. Cussing and swearing, disrespecting the facility they are at. Scaring the daylights out of my wife. The three that came South Coast Global tonight were the most unprofessional crew that I’ve ever seen in any industry, maybe they should look for a job in garbage since that’s basicly how they treat the patients in there responsibility. Hard to believe these guys met any qualifications to care for anyone.

Jessie C.

1/5

This is one of the worst company ever. Bad customer services. Everyone their hates their job. They are late and refuse to talk to patient’s family members or even the patient when calling. I wanted to cancel the service and they would not allow it and only the PCP can do it. If we had changes, we are not allowed to tell them, only the PCP but if the change to dialysis appointment was change, what is a person to do? The PCP’s office is closed. I just got a call from the PCP office stating that Lifeline called me a liar. Lifeline stated to the PCP office that patient’s and family members are allowed to speak to them and make changes. That is completely untrue and dishonest. This company should be put out of business.