LifeBridge Community Services - Bridgeport, Connecticut

Ashley Samas

If you care about your mental health, don’t even bother coming to this place. I have been referred to Lifebridge in April 2024, after being in St. Vincent’s IOP program. I honestly regret making the decision of not continuing with St. Vincent’s because it’s been over 5 months of not receiving medication or the required help that is needed for my Depression, PTSD, ADHD & Anxiety. This is not the first incident I’ve had with them. In the month of June I was finally seen by a nurse in regards of med management, Sharda was very rude during intake, dismissive and guess what!? She failed to reach out to St. Vincent’s and failed to document my medication list that was provided to her. Yesterday, the staff took the initiative of following up with me after my complaints and had found my written documentation and confirmed that it was not entered, along with that they failed to have my records from St. Vincent’s that was sent over to them April 5th, the day of my exit. In addition, someone who does not specialize in this department has been attentive to follow up and do the work for Sharda’s expertise. Today, I had to send over my records that was initially sent over after referral from St. Vincent’s and I was able to handle the situation much more quicker. I’ve reached out to St. Vincent’s and they are concerned with the quality of care that Lifebridge has provided for me and want me to redo their process. Sadly, I cannot because my new work schedule interferes with their business hours and they do not provide telehealth services after hours nor weekends. I remember 18 year old me declined Lifebridge’s services due to the lag of care for mental health patients and to be 30 years of age, it’s the same issue. Please do a courtesy for yourself and prescribe else where. Months without medication is very crucial to metal health, and the body. Starting over a new regimen and having your body be off of it for a period of time is very concerning. Yet Sharda doesn’t care, she is there for a paycheck, and it shows by her actions, excuses and non communication after exclaiming to follow up within 2 weeks from June. If a supervisor is reading this, please give this woman more proper training with her behavior, skills and ethics assisting mental health along with the whole staff. I shouldn’t be doing the work for this organization, if I’m the one that is a patient. I need to be on their payroll at this point, because when I mentioned to Sharda during my medication intake, [in June] I expressed to her that I am wasting my time being here & helping this place, her rebuttal was “yea me too”.

Melissa Quinn

Two stars. Yes, two. Why? Well, LifeBridge, you done messed up a
Happy Meal. The Happy Meal I am referring to is Fairfield Counseling Center.

The Town of Fairfield entrusted your agency to care for the needs of its residents and others they were helping to procure wellness in their mental health. However, your decision to operate FCC between the hours of 8:00 AM - 5:00 PM has now become a barrier to myself, my fiance and many others who were
using FCC after 5:00 PM.

Seeking mental health wellness is a mighty feat and many of us could only meet with our amazing, talented and skilled clinicians after 5:00 PM. Adults, children, families and couples are now uprooted and scrambling either to meet your confined time frame or we have to find another agency or a private clinician for our mental health needs.

Most of us were able to afford going to FCC because of the sliding scale that was offered to us but now myself and others will have to pay out of pocket double the amount we were paying until we meet our insurance's deductibles which adds on another barrier you have put forth. I have deep empathy for those who were paying out of pocket with
limited income but still persisted in attending their sessions.

Word has it that most, if not all the clinicians have left Fairfield Counseling Center. I wonder why? I am grateful I was able to utilize Fairfield Counseling Center in the past twenty-two years of which it SAVED my life in 2001 when I faced a very harrowing time in my recovery from mental illness and an abusive relationship.

Thank you to all the clinicians who helped me out of the lowest periods of my mental illness and threats to my recovery from addiction. There's too many to mention but I love them all and will be eternally grateful for them all.

I will be contacting Human Services of Fairfield in the next twenty-four hours to lodge my concerns about how LifeBridge is now making a shameful sham out of Fairfield Counseling Center. Thank you, no thank you, for the sharp stick in our eyes.

What's your next feat LifeBridge? Hiring Donald Trump to run a FCC?

Bless your heart,
Melissa Quinn

The A clan challenges

This is the worst run facility that we have ever experience. Tory keeps canceling my son's appointments and that does not help his situation. I thought Child Guidance was useless but I was wrong, Life Bridge caters to those who are not AA and pushes AA's to the back of the line. When my child needed help, they kept canceling on him. I wish I didn't have to give them a star at all.

Angie Garcia

My daughter is receiving Therapy. She just started but all I can say is the staff are all super nice and helpful and so understanding.

Update. She's been going here for some time now and I really do love her therapist and the few staff I've interacted with are always kind.

Alexis Garcia

Listen. My boyfriend has been waiting on these people to call for a month and every time he calls they say someone will call- and NOBODY DOES. It’s very unprofessional and doesn’t make this patient feel like a priority at all? Like you see these good reviews but while someone is here trying to talk to someone and is seeking help, nobody cares to reach out and help. I’m very upset about it.

Kerry Brosnan

Amazing space in the Community Closet... One of the more resourceful organizations we've dealt with... Karen is great managing what clothing and household goods they receive winding up in the right hands, very little wasted. Looking forward to their reopening.

Samantha Ruelle

Worst place I’ve ever been to. My first time doing therapy and they assigned me 3 different therapists even though i made it clear i have PNES (seizures) and need meds for them. Psychiatrist never contacted me back & like i said new therapist ever week. DO NOT GO HERE!

LeighAnne Perssico

Staff are experienced and friendly. Everyone from reception to clinicians, make LifeBridge the go to for family counseling, individual counseling, mental health treatment, community basement with free furnishings, toys and clothes for underprivileged. So many events, causes, workshops, and seminars. They are truly a staple in the community