Anastasia T.
1/5
One of the worst experiences I’ve had when scheduled for a physical, not only was this appointment scheduled months in advance I was looking forward to it since I put it off for so long. Such a waste of my time and everyone else involved.
I have to say the receptionists staff and medical assistants were very friendly and quick with their process.
It was the nurse practitioner Chinyere E. Opara that was assigned to me. She was rude for no reason. She enter the room with her negative energy and asked if I was there for a physical, I said yes. I told her there were a few medical issues I wanted to address and if I needed to make separate appointments for them I can. She rudely said I was there for a physical and she didn’t have time to go over anything. I’ve worked in the medical field for yrs so I had already assumed I might have to make other appointments but with some providers during a physical we go over concerns. I politely asked what did my physical consist of because I was told earlier by the medical assistant I would have to make a separate appointment for a Pap smear. She said that I’m 36 years old so she would go over my vaccinations and look at my records to see what procedures I need done. I told her that I’ve never been there for physical before she proceeds to look at my record and said you’ve been here before and I said yes I was there once last year for medication for a sinus infection, but like I said, I’ve never been there for a physical so you do not have any of my records. She stands up from her seat and says well tell me one of your concerns because your just wasting my time. At that time I got very upset and told her I didn’t want to be seen by her. When I made my appointment months ago I was told that my appointment would be with a doctor. I know some offices will schedule patients with staff that are available, but in my experience, these nurse practitioners lately have been very incompetent. I didn’t make a physical appointment to go over my vaccinations. I’m 36 years old. I am up-to-date. I scheduled a physical to get a Pap smear, breast exam and to go over my concerns which are tumors in both my brain and breast. I brought records that confirmed that. If only she didn’t argue with me how my appointment was going to look like I would have made some progress of the next steps to see the specialists I need. I will not be returning to this clinic, I hope they find staff that actually care about their patients.
