Holy Cross HealthPlex - Fort Lauderdale, Florida

Holy Cross HealthPlex Overview

Location: Holy Cross HealthPlex is conveniently situated at 1000 NE 56th St, Fort Lauderdale, FL 33334, making it easily accessible for residents of the area.

Contact Information: For any inquiries or to schedule an appointment, you can reach Holy Cross HealthPlex by phone at 9545428606 or visit their website at holy-cross.com.

Specialties: Holy Cross HealthPlex offers a range of medical services, specializing in both medical clinics and medical centers. Their expertise covers various aspects of healthcare to cater to the diverse needs of their patients.

Accessibility: The facility is committed to providing a comfortable experience for all visitors, with features such as wheelchair accessible entrances, parking lots, and restrooms. This ensures that individuals with disabilities can easily access the services provided.

Appointment Recommendations: While walk-ins may be accommodated, appointments are recommended to ensure a timely and efficient visit. This allows the staff to better prepare for your needs and minimize wait times.

Opinions and Reviews

Holy Cross HealthPlex has received a total of 24 reviews on Google My Business, with an average rating of 4 out of 5 stars. This positive feedback speaks to the quality of service and care provided by the facility.

Many patrons appreciate the professional and friendly staff, who go above and beyond to ensure a comfortable and satisfactory experience. The dedication to patient care shines through in the reviews, with several individuals praising the efficient scheduling process and the availability of appointments.

For instance, one satisfied customer highlighted the exceptional assistance provided by Judith, who helped them secure an appointment for the following day after expressing disappointment with the initial wait time. This attention to detail and willingness to accommodate patients' needs demonstrate the commitment to customer satisfaction at Holy Cross HealthPlex.

Recommendation

For those seeking top-notch medical care in Fort Lauderdale, Holy Cross HealthPlex is a highly recommended choice. With its convenient location, specialized services, and dedication to accessibility, the facility caters to a wide range of healthcare needs.

The positive reviews and high average rating further emphasize the quality of service provided by Holy Cross HealthPlex. If you are in need of medical attention, consider reaching out to Holy Cross HealthPlex by contacting them through their website or by phone. Experience the exceptional care and commitment to patient satisfaction that sets this medical center apart from the rest.

👍 Reviews of Holy Cross HealthPlex

R B.

5/5

Shout out to Judith who scheduled me for to see a doctor. She patiently (no pun intended) went through the list of doctors to see who was appropriate for my needs. When I expressed disappointment that the first appointment was too long a wait she went manually through the schedule day by day and got me an opening for the very next day. She is very professional but she has a great sense of humor.

RENAE A.

1/5

Surgical wise ... the care was exemplary.. 5 stars but I as well had to deal with the upfront payment or no surgery issue. I even had my insurance company contact them also as they didn't recommend up front payment but have them bill the insurance like normal... they INSISTED. I question why I had to pay upfront for charges that were unknown.... welcome to Holy Cross...a friend of mine had a chest xray billed to her insurance for over $1000 with them owing ~ $700, found out if no insurance you pay $116.... Also they were demanding payment for yearly mammogram up front ~ 900 with a discount to ~$750 if I paid in total that day.... never mind the fact I informed them my MMG are fully covered under my insurance several times. I wonder how many poor women pay it up front not knowing and I'm sure it's not easy to get that money back into their pockets.

ME R.

4/5

The surgery itself was amazing. The people were wonderful. However BILLING IS A NIGHTMARE. I was overcharged, despite telling them that my deductible had been met. They insisted I pay anyway. I let all the bills hit my medical insurance (over a month) before calling for a refund. Of course, no number on the bill I paid, so I googled the center and started calling. I called no less than 6 different phone numbers, was routed to other phone numbers from EACH of those phone numbers, was bounced outside of Holy Cross to a third party (3 times) despite telling them I didn't want records, I wanted a REFUND. God Bless the nice lady Betty in the Lab department ( I just started pushing buttons) who tried to get me to billing, then to lovely Guadalupe who only transferred me after confirming a real person would answer, BUT NO still not the right department, then given another "supervisor" but that person didn't answer. My next step is to stop by the surgery center and demand a refund just like they demanded my up front payment. What a nightmare. There must be a government oversight committee we can report this robbery to.

Martin J.

5/5

My lady had a surgery here recently and was treated like royalty by everyone we came in contact with. These people go above and beyond with their own personal good hearts and kind attitudes towards all, and they should be commended for their wonderful personalities in a challenging environment. Special mention goes to Abe, Jayne, and Patti for their extra special gifts to fellow humans!
The hospital is also well located, clean and safe, and is totally up to speed for the needs of the doctors and patients who come here.

Claudia S.

5/5

Thank you Samara Grant & team. We are very thankful to have had a wonderful experience today at Holy Cross when something was not working with the fax from our doctors end. We appreciate you jumping to help us quickly to resolve the challenge. Happy Holidays to you & your team.

Bille B.

5/5

This is a top notch, professional, wonderful facility. I had a previous surgery at Mirimar where the facility was totally unprofessional and inappropriate. The staff at Holy Cross Healthplex could not have been nicer. Everything was taken care of from warm blankets to a cracker and water ready for me when I woke up from anesthesia. The nurse was able to insert the IV without a problem and I have narrow rolling veins. Everyone was competent and professional compared to other places I have been. I highly recommend this facility.

Edouard S. P.

5/5

Very good hospital. They treat patients like family members. This is a well maintained place with a parking space available for every patient. You can also valet your car if you prefer to do so. It is also important to remember that Holy Cross Orthopedic Institute is easy to notice on a normal traffic. There's a bus stop right across the street if you decide not to drive. I hope everyone will stay healthy and it's not going to be necessary to go to the hospital. Stay safe guys.

Grace J.

5/5

This is one of the best outpatient labs I’ve been to. I had to get preop fasting blood work done. First I went to the outpatient center at the main hospital. There was no one at the desk for over 20 minutes and people were looking confused just sitting and Walking around. I got frustrated and just drove to the healthplex where I’d been before and knew someone would be there.
I was assisted fast and a very kind Registration person named Maria listened to my concerns and got me into the lab. I’m telling you DON’T GO TO THE HOSPITAL for outpatient bloodwork. Come here instead. Especially when you’re in the hell loop of fasting lol. I really should have just went here in the first place!