High Desert Medical & Sleep Supplies - Ridgecrest, California

High Desert Medical & Sleep Supplies

Located at 112 N China Lake Blvd, Ridgecrest, CA 93555, United States, High Desert Medical & Sleep Supplies stands out as a vital Medical Supply Store catering to the specific needs of the community. With a direct contact number 760-375-3680, potential customers can easily reach out for assistance or inquiries.

The store specializes in a wide range of medical supplies, making it a go-to destination for both individuals requiring care items and healthcare professionals seeking to stock up on necessary equipment. Their attention to detail extends to offering Delivery services, including a convenient Same-day delivery option, which is particularly appealing to those with busy schedules or unexpected needs.

For accessibility, the store prides itself on having a Wheelchair-accessible car park and an Accessible entrance, ensuring that all customers, including those with mobility issues, can comfortably shop. However, it's worth noting that an Appointment is required, which might be beneficial for managing inventory but could also mean longer wait times for walk-in customers.

Customers have shared their experiences on Google My Business, leaving a total of 22 reviews. The average opinion collected so far is a modest 1.7/5. This rating suggests that while the store offers essential services, there might be areas for improvement in terms of customer satisfaction. Possible areas for feedback could include the quality of products, customer service, or the efficiency of the delivery service.

For anyone considering visiting or doing business with High Desert Medical & Sleep Supplies, it's important to be aware of their specific offerings and the unique services they provide, such as their medical supply range and flexible delivery options. However, potential customers should also be prepared for the possibility of needing an appointment and consider calling ahead to confirm availability and services offered.

👍 Reviews of High Desert Medical & Sleep Supplies

Frank M.

1/5

Worst company ever, we are held hostage by High Desert and they know it' poor service, no follow-up with clientele unless you owe them money....in short CUSTOMER NO SERVICE. Satisfaction score
minus 10 (-10)

Rog-n-Bon C.

3/5

I see a lot of very negative reviews. I have generally found the service to be acceptable. I don't go there for a social visit, so I don't expect them to be super friendly. I usually find that rude service is reserved for rude customers. I have to resist blaming them for the poor service of their suppliers. I've been waiting a couple of months for some replacement wheels. I called and they are on back order. It must be frustrating to do business with slow suppliers.

John C. R.

1/5

This is obviously not a retail business. I walked in off the street simply wishing to buy a nasal cannula for my mom since Rite aid isn't selling them anymore. The lady wanted to know who the patient was and I explained she's not a patient or a client in their database, it's just my mom that needs a cannula. She then wants to know who our oxygen supplier is and why don't they provide cannulas. Well, SG Homecare is our supplier and they probably will bring cannulas but THEY ARE IN BAKERSFIELD, so that is why I'm in your store. Can you sell me a cannula or not? Who I am and who it's for are not necessary information for this transaction. NEVERMIND LADY, my mom will wait for Amazon. Thanks for nothing. Zero stars. But I can't post without at least one star so there ya go. Zero stars

dani M.

1/5

Have been waiting 3 weeks for a brace. Haven't heard anything from them. And when I called they can't find the paperwork from the doctor. Would not recommend at all.
They lost my prescription from the doctor and even then tried to put the blame on me.
I wouldn't spend money on the horrible business they run. There reply was again not taking responsibility for the lack of service they give. I understand why they are not recommended to use.

Sarah W.

2/5

I have been a customer of High Desert Medical & Sleep Supply for a long time and have been satisfied with their service. However, I am severely delayed in getting my CPAP supplies from them partly due to them not understanding how to handle my secondary insurance. I am disappointed in them for this reason and because my communication with them somehow fell through the cracks. I may consider finding a different business for my supplies.

Bobbie P.

1/5

Poor customer service; no warm greeting when arrive in store. Zero to minimal knowledge of medical supplies. No return phone calls. This company should pay better wages to hire a professional, compassionate staff. None of us enter that store because we want to; our loved ones need their help.

Kenny F.

1/5

Very unprofessional and rude. Lack information to obtain equipment and blame on the doctors. They do not want to give out their names. The guy working there very Aggressive like he wanted to fight. Would not recommend taking your business here unless you want problems.

Aden T.

5/5

Bought a new wheelchair for my grandfather. The staff were very helpful in finding one that worked best for out needs. Businesses like this often only get reviews when things go wrong, so please take all the negative reviews with a grain of salt.