Helios Medical Equipment - Tampa, Florida

Bruce P.

IF you need a wheel chair OR scooter, Call This Company!!!!! They worked with me on drop-off (going on a cruise) AS WELL as Pick up. To top it of, IT WAS ON THEIR DAY OFF!!! Thanks so much SHAWN for setting it up as well as the Pick up. To Aaron for dropping it off. I recommend this company to Family, Friends and ANYONE that wants to be treated well, professionally, and respectfully. Good Job Guys!!!

J.D. B.

Great experience. Staff are kind and go over and above helping. My 104 yr., old mother's Transport chair had a broken handle. They did everything to replace it and fix it. They also made an appeal to the manufacturer, resulting in my mother being blessed with a replacement wheelchair! We are so thankful. We have bought other products and equipment from Helios Medical Equipment in the past and we highly recommend them.

R P.

Great experience. Staff are kind and efficient, even keeping communication during the recent hurricane Milton. I rented a bed for after knee surgery. The bed is surprisingly comfortable for a home health bed. Highly recommend.

Miki E.

We have a toileting/showering wheelchair that needed new brakes. I had those but couldn't get the old ones off. Haley completed the job in less than an hour and it now works great and is so much safer. Thanks to both Haley and Shawn for continuous great service!!

ignatz L.

Edit to add: A few days after my previous review, I went in to buy a wheelchair for my wife. Again, there was excellent customer service. Haley showed me how to work the wheelchair features and attachments. She, and the other gentleman working, were both friendly and helpful. They deserve my highest recommendations.
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Original review:

I needed a "Walker Platform Armrest Attachment" for my wife, who recently broke her wrist and kneecap in a fall. I needed it in a hurry, to attach to a walker we already had.

I called Helios Medical Equipment. The woman who answered knew exactly what I needed and agreed to help install it.

I drove there, and while I was getting out of the car with the walker, she already knew who I was and brought the part out from behind the counter. She installed it and adjusted it based on her height, which is the same as my wife's. She showed me how to adjust it, if necessary. It works well, does the job.

This was excellent customer service to a stressed and anxious husband. Kudos. This is a very good store for medical equipment.

To the young woman who helped me: thank you.

Caro P.

i came to Helios looking for a power lift chair after a very long hospital stay that left me unable to stand up on my own from low furniture. Shawn (or Sean maybe, sorry if I misspelled!) was such a great help in my quest. Helios has a nice selection of Pride power chairs, and he helped me pick the perfect one for me. He was very patient with me, even staying after closing time to answer all my questions and have me try out the different models. He also discussed several options for leg compression at length with me and even offered to take a three-way call with my vascular doctor to help find the right products for my needs. He knows his products very well and clearly cares about his customers. I won’t hesitate to come to Helios in the future for medical supplies and I enthusiastically recommend Helios to other patients!

Scott B.

Shawn is a wealth of information of how to guide you to the correct aids to help you with your health conditions. He helped me with my lymphodema immensely. Plus we ordered a lift chair through him and it was going to take a little longer than expected to come in so he personally delivered a loaner till mine came in. Just awesome customer service and a great caring heart!

Doreen W.

Fantastic experience! Shawn was super friendly and helpful! Answered my questions and made sure I knew everything about my scooter. When I told him that I wasn’t able to afford a certain scooter he found one to fit my budget. Totally recommend anyone looking for medical equipment this is the place to go..