HCA Florida West Hospital - Pensacola, Florida

B D.

I was admitted quickly, and the staff and doctors were excellent. The facility was clean and comfortable. The entire process from admission to discharge after a back surgery couldn't have gone better. I highly recommend HCA Florida West Hospital!

Lindsy M.

I was incredibly impressed with the care I received from HCA Florida West Hospital. From the moment I walked in, the staff were incredibly kind and attentive, explaining everything clearly and making me feel completely at ease. The doctors were highly skilled and genuinely concerned about my well-being, and the nursing staff went above and beyond to ensure my comfort throughout my stay. This hospital truly stands out for its exceptional quality of care and compassionate atmosphere; I would wholeheartedly recommend them to anyone.

Pat T.

I was incredibly impressed with the care I received during an emergency visit. Spoke to MD immediately. They recognized the seriousness of my condition and completed every diagnostic procedure quickly, and they also got in contact with personal my doctor.

Stuart B.

The care I received from the two Ashley’s, Andrew, Karen was wonderful. The cleaners Greg and Mona were very positive and friendly. The food was tasty and kitchen staff were pleasant and accommodating. Overall my week stay was positive. Thank you very much for the wonderful care.

Sheila H.

My Dad was brought to West Florida ER after falling and hitting his head. He had just been released from Santa Rosa Medical 2 days before this happened. (left them a review as well). When he arrived at West Florida they did a MRI and determined he was okay. He had a black eye and had to have several staples put in his head, without anything to numb the pain. My Dad agreed to this but he is not in his right mind. I did explain to the guy helping (not sure if he was a nurse or a doctor) that my Dad had Progressive Supranuclear Palsy and that he falls all of the time and he has dementia. I told him about our attempt to get Santa Rosa Medical to get him into rehab so perhaps he could be transitioned to a nursing home faster, we have been trying the usual route with no luck. He said he could not help but would have case management come talk with us.

We waited another 20-30 minutes and then we are told they would just call, they apparently could not be bothered to come speak to us in person and they never called either. Wasted our time for absolutely nothing. This was yesterday.

I pleaded our case as strongly as I could. I told them they could call Pace fire dept and see they have been called numerous times to pick him up when he fell. My family has gone to pick him up as well. It's just him and my Mom, she is 80 and cannot walk 2 ft without getting out of breath and is not strong enough to get him up (he is a big man) His condition gives him insomnia and he is up and down all night, she cannot make him stay in his chair or bed or use his walker. He has been know to leave and wonder the neighborhood without her knowing.

My Dad fell again @ 2:15 this morning, fortunately he did not hurt himself this time. I am documenting everything so if he does have a fatal fall, we will be able to tell lawyer of all our attempts to get help. They have good insurance and the hospitals are getting paid, not sure why they will not help. I know people who have had less falls and no injuries that were sent to ER and they did for them what they refused to do for us.

Kate B.

I had a phenomenal team of DRs, Nurses, and techs. I never waited for anything and everyone genuinely loved their job and patients. Thank you Dr. Saad, Dr.Jaacks, RN Becky, Tech Jordan, I cannot say enough about the care I received at night. It made a world of difference in my recovery. Forever grateful for those who took care of me.

Todd W.

I had reverse total shoulder replacement surgery and my experience was awesome. Every aspect from check-in to pre-op and post-op was compassionate and professional. Dr Jason Marshall and his team were incredible. They even called me the next day to see how I was doing! Wow!

Suzi A.

Went to HCA yesterday after dealing with what I felt was on and off heavy flu for 5 weeks, had X-ray and found out it was pneumonia. Monica and the entire medical staff were SO caring, helpful, quick and efficient at testing to find out what was wrong, and treatment. I was in and out in about 2 hours, maybe less! I love this hospital. Thank you ladies for the compassionate service for me, as well as helping my Dad when he had his stroke. 5 stars. Highly recommend!! ❤