HCA Florida Osceola Hospital - Kissimmee, Florida

Walker S.

The RN Beth J at trauma center is the only nurse has kindness and care for people. Please let her know please and she deserves a big reward if management noticed. Most staff are rude ,careless,unorganized and ignorant ,also don’t know how to do their job. If you are dying, sincerely do not recommend this hospital. Ringing emergency button would not bring someone’s attention for 10-45 mins. They are so busy for all the rooms and patients, literally no time for giving great care or service for individual needs. Coffee shop is nice but not 24/7. Meal is actually good from hospital everyday has something new.

Jamie R.

I just gave birth at this hospital and I had a really great experience. All of the nurses, doctors, and staff members were really awesome. They were very attentive, caring, and supportive. I felt like I was heard and they respected all of my birthing wishes to best of their abilities. They also believed my pain and treated me appropriately for it. But I have to specially say my L&D nurses Tammy and Danny were absolutely phenomenal. They took such great care of me. The food at the hospital is pretty decent and you can pick what you want and they also prepare a special dinner for new parents. All in all if I were to decide to have another baby I would definitely choose here to deliver again.

Carlos F.

Horrific Experience at HCA Florida Osceola Hospital – Avoid This Place Like the Plague

My wife went in for a simple outpatient surgery that should have taken less than an hour. It was scheduled for 11 AM, but the surgery didn’t even begin until almost 1:30 PM—even though we arrived earlier than they had asked us to. No one bothered to explain the delay or keep us informed.

After the surgery, things only went downhill. For five hours, we received no updates beyond being told she was out of surgery. I repeatedly asked for information and even requested to speak to a charge nurse, but no one seemed to care. It was like talking to a wall.

Worst of all, at 2 PM, the nurse receptionist lady left, and for over four hours, there was no one at the receptionist desk in the surgical wing. Families were left completely in the dark with no idea who to contact for updates or answers to their questions. The sheer lack of organization and empathy is shocking.

The staff here is unprofessional, dismissive, and completely out of touch with what it means to care for people. They are inconsiderate and forget that they are in the people business. If you value your health and sanity, avoid HCA Florida Osceola Hospital at all costs. Go to AdventHealth or any other facility where patients and their families are treated with dignity and respect.

Stephen C.

My visit was completely perfect. My nurse Natasha knew everything and was extra compassionate throughout the whole procedure. My doctor couldn’t have been any better from start to finish. My thanks to everyone that participated.

Atlee M.

Went for a heart angioplasty and discovered two major blockages. Their team went into action immediately to make sure I got the help, information and most importantly the choices I had to get better. My 4 hour visit turned into a three day visit with so many cheerful but concerned individuals whose mission was to make me comfortable and secure while finding the right solution for me.
I felt like I was in an upscale hotel with an army of people whose only concern was me.
Amazing service and compassion
.

Jon S.

The quality of care was excellent. However, the hospital needs to work on its discharge planning. My doctor had come through and discharge me and it was several hours before another Doctor Who had to discharge me came through. Overall, the care was excellent though.

Wakil E.

Alhamdulillah,HCA Florida Osceola Hospital has a wonderful prayer space for both Muslim males and females, I believe around 20 people performing Salat together. There's also a place for ablution (oud’s).
I wasn't expecting such a nice facility here. The prayer room is located just after the main entrance—take a left, and it's opposite the Subway fast-food restaurant.

Carol A. A.

SnowBird here. I hesitated to go to the ER because I thought the discomfort would just go away. After a few hours, however and not being able to get a comfortable sleep, I went the following morning. The service I received was awesome! I felt the entire staff paid attention to details I provided from the very first person to the last person I interacted with. EVERYONE was pleasant, kind, friendly, concerned and thoughtful of my feelings and nervousness (not knowing what was happening to me medically). I left the hospital feeling I would be alright after all tests were completed. Yes, I have a few issues that will need to be addressed when I return to my home state (PA), but I know that if I need any additional help, they are there and willing to step in while I'm in town. Excellent and thorough service from beginning to end. Highly recommended for your emergency care when needed.